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For Companies At a Glance
- Tasks: Troubleshoot hardware and software issues while diagnosing and repairing faults.
- Company: Join a dynamic team at Responsive Personnel, working with top clients.
- Benefits: Earn £12.50+ per hour, enjoy holiday pay, and access exclusive discounts.
- Why this job: Gain hands-on experience in IT while making a real difference.
- Qualifications: Previous repair experience is a plus, but training will be provided.
- Other info: Flexible hours with overtime options and great career progression.
Job Description
At Responsive Personnel we are excited to be looking for IT Service Centre Technicians to work with one of our respective clients.
Duties & responsibilities:
- Hardware and Software Troubleshooting.
- Repair assessments – viewing, identifying the problem and diagnosing fault.
- Fault Finding and plan of action to resolve problems.
- Fault findings on PCB and replacement of SMD components.
- Fitting of Field Replaceable Units.
- Testing of product to ensure returned to full working order.
- Full use of CRM Ticketing System .
Key Skills and requirements:
- Previous experience and knowledge of repairs and operating systems is preferred although job specific training will be given.
- Strong Organisation skills
- Excellent Communication skills
- Teamwork and interpersonal skills
- Computer literate
- Time management skills as deadlines need to be met.
Hours – 08:30 – 16:30. With option overtime available.
Pay – £12.50+ Depends on experience
Location – Swindon
Terms – Temp to Perm
Start date – ASAP
Benefits –
- Holiday pay accrued hourly
- Free car parking on site
- Cash back from leading supermarkets (Tesco, Sainsburys, Asda, Iceland)
- Regular money saving offers for top brands in Fashion, Entertainment, Travel plus many more.
- BP fuel savings – Save up to 20p per litre of fuel.
- Quick access to GP helpline
IT Service Centre Technician employer: Responsive Personnel
Contact Detail:
Responsive Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Service Centre Technician
✨Tip Number 1
Get your hands dirty! If you can, try to get some practical experience with hardware and software troubleshooting before applying. It’ll not only boost your confidence but also give you real examples to discuss during interviews.
✨Tip Number 2
Brush up on your communication skills! As an IT Service Centre Technician, you'll need to explain technical issues clearly to non-techies. Practice explaining complex problems in simple terms to show off your interpersonal skills.
✨Tip Number 3
Don’t underestimate the power of teamwork! Be ready to share examples of how you've worked well in a team. Employers love candidates who can collaborate effectively, especially in a tech environment.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you prepare for interviews and showcase your skills. Plus, it’s a great way to stay updated on new opportunities that match your profile.
We think you need these skills to ace IT Service Centre Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with hardware and software troubleshooting. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the IT Service Centre Technician role. We love seeing enthusiasm and a bit of personality, so let us know what excites you about this opportunity.
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Keep your language clear and concise, and don’t forget to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Responsive Personnel
✨Know Your Tech Inside Out
Make sure you brush up on your hardware and software troubleshooting skills. Familiarise yourself with common issues and solutions, especially those related to PCB fault finding and SMD component replacements. This will show that you're not just a candidate, but someone who genuinely understands the role.
✨Show Off Your Communication Skills
Since excellent communication is key for this position, practice explaining technical concepts in simple terms. You might be asked to describe how you would approach a fault diagnosis, so being clear and concise will help you stand out.
✨Demonstrate Team Spirit
This role requires teamwork, so be ready to share examples of how you've successfully collaborated with others in past jobs. Think about specific situations where your interpersonal skills made a difference in resolving an issue or completing a project.
✨Time Management is Key
With deadlines to meet, it's crucial to showcase your time management skills. Prepare to discuss how you prioritise tasks and manage your workload effectively, especially when dealing with multiple tickets in a CRM system.
