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- Tasks: Welcome guests, assist with luggage, and support room service and events.
- Company: Join a fantastic team in a stunning hotel in Gloucestershire.
- Benefits: Earn up to £15.73 per hour with potential annual earnings of £34,763.3.
- Why this job: Be part of a dynamic role that sets the tone for guest experiences.
- Qualifications: Warm, helpful attitude; physically fit; team player; previous hospitality experience is a plus.
- Other info: Flexible hours and a chance to work in a beautiful environment.
The predicted salary is between 25000 - 35000 £ per year.
Responsive Personnel are seeking a Hotel Porter to join a fantastic team in a stunning Hotel in Gloucestershire. From meeting and greeting arrivals to assisting with luggage, supporting room service, and helping set up events, this is a dynamic and varied role that requires discretion, efficiency, and a warm, can-do attitude. As a key part of the House team, you will help set the tone for arrival, departure, and everything in between.
The annual on target earnings for this role are £34,763.3 per year based on a 42.5 hour week with a base salary and estimated annual service charge takings. This role is paid hourly, up to £15.73 per hour.
Key Responsibilities- Welcome guests upon arrival and assist with luggage delivery to and from rooms
- Ensure smooth coordination of room service requests in collaboration with front-of-house and kitchen teams
- Support event and space set-up across the estate, maintaining high standards of presentation and timeliness
- Be present and available across the property to anticipate guest needs and assist wherever required
- Respond promptly and professionally to guest requests and internal communications
- Maintain tidiness and readiness in guest-facing areas, entrances, and outdoor spaces
- Handle guest property and estate equipment with care, discretion, and attention to detail
- Warm, helpful, and naturally hospitable in manner
- Physically fit and comfortable with manual handling, including luggage and event furniture
- Attentive and alert to the needs of both guests and the wider team
- A flexible team player with a calm, solutions-focused attitude
- Punctual, reliable, and presentable at all times
- Able to maintain discretion and professionalism while working in and around guest spaces
- Previous experience in a luxury hotel or guest-focused role is beneficial, though not essential
Hotel Porter employer: Responsive Personnel
Contact Detail:
Responsive Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Porter
✨Tip Number 1
Familiarise yourself with the hotel and its services before your interview. Knowing the layout, amenities, and unique offerings can help you demonstrate your enthusiasm and readiness to contribute to the team.
✨Tip Number 2
Practice your customer service skills by role-playing common scenarios you might encounter as a Hotel Porter. This will help you articulate how you would handle guest requests and ensure a positive experience.
✨Tip Number 3
Network with current or former employees of the hotel. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
✨Tip Number 4
Showcase your physical fitness and ability to handle manual tasks during the interview. Being able to discuss your experience with similar roles or activities can reassure employers of your capability in this physically demanding position.
We think you need these skills to ace Hotel Porter
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality or customer service. Emphasise any previous roles where you demonstrated a warm and helpful attitude, as well as your ability to handle luggage and assist guests.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention specific skills that align with the job description, such as your ability to work as part of a team and your attention to detail.
Highlight Relevant Skills: In your application, focus on key skills mentioned in the job description, like being physically fit, punctual, and reliable. Provide examples of how you've demonstrated these traits in past experiences.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which are crucial for this role.
How to prepare for a job interview at Responsive Personnel
✨Show Your Hospitality Skills
During the interview, highlight your ability to create a welcoming atmosphere. Share examples of how you've made guests feel special in previous roles, as this is crucial for a Hotel Porter.
✨Demonstrate Physical Readiness
Since the role involves manual handling, be prepared to discuss your physical fitness and any relevant experience. Mention any past jobs where you had to lift or move items regularly.
✨Emphasise Teamwork
This position requires collaboration with various teams. Talk about your experiences working in a team environment and how you contribute to a positive team dynamic.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and discretion. Prepare scenarios where you successfully handled guest requests or resolved issues while maintaining professionalism.
