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For Companies At a Glance
- Tasks: Lead the despatch team, manage inventory, and ensure smooth warehouse operations.
- Company: Join a dynamic company known for its award-winning customer experience.
- Benefits: Enjoy competitive pay, potential for permanent position, and a supportive work environment.
- Why this job: Be part of a fast-paced team that values safety, efficiency, and customer satisfaction.
- Qualifications: GCSEs in Maths and English, strong communication skills, and a passion for teamwork required.
- Other info: Flexible hours with opportunities for growth and development in a thriving industry.
Location: Swindon, SN3
Pay: GBP14.00 -GBP14.50 per hour
Shift: 06:30 – 15:00, Monday – Friday
Terms: Temp to Perm
What we are looking for
We are seeking a proactive and hands-on individual to support the Head of Fulfilment in the day-to-day running of our despatch and warehouse operations. This role involves overseeing the despatch team, order fulfilment, managing inventory, and ensuring health and safety standards are met. You\’ll work closely with other departments to keep things running smoothly and to ensure our award-winning customer experience is maintained at all times.
We\’re looking for someone with strong communication, solid operational knowledge, and a flexible, problem-solving mindset – especially during busy periods. You must be able to lead, train, motivate and manage the team to consistently maintain high levels of productivity and standards.
Key roles & responsibilities
- Support Daily Operations: Assist the Head of Fulfilment in overseeing daily warehouse activities, ensuring everything runs efficiently and safely.
- Order Fulfilment: Actively participate in and supervise the picking and shipping of orders to ensure accuracy and efficiency.
- Team Management: Work closely with the team, providing guidance and support to help them perform their duties effectively. You\’ll be responsible for managing daily tasks and ensuring completion. You will also work with the Head of Fulfilment to approve staff holidays, monitor sickness absence, and track staff performance.
- Resource Allocation Support: Help plan and organise the allocation of resources to ensure smooth warehouse operations.
- Inventory Management: Conduct cycle counting and assist with receiving inventory accurately and promptly.
- Collaboration: Work effectively with other departments, such as production and customer service, to ensure the warehouse meets business needs and customer expectations.
- Health and Safety Adherence: Be a champion for safety on the warehouse floor, ensuring all health and safety regulations and best practices are strictly followed. You\’ll ensure your team is compliant with all relevant policies and procedures.
Person Specification
- GCSE\’s grade A-C (or equivalent) in Maths and English Language.
- Computer literate with good experience of MS Office.
- Highly motivated and passionate about providing a first-class customer experience to all customers.
- Able to work well under pressure during high seasonal demand periods (such as Christmas).
- Excellent communication and interpersonal skills, with the ability to motivate and support a team.
- A good understanding of inventory management principles and warehouse processes.
- Good analytical and problem-solving skills, with the ability to assist with effective decision-making under pressure.
- Adaptability and the ability to work effectively in a fast-paced environment, including weekends and rotational hours during peak times.
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Dispatch Team Leader employer: Responsive Personnel
Contact Detail:
Responsive Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dispatch Team Leader
✨Tip Number 1
Familiarise yourself with the key responsibilities of a Dispatch Team Leader. Understanding the daily operations, order fulfilment processes, and inventory management will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Be ready to discuss specific situations where you motivated your team or improved productivity.
✨Tip Number 3
Research health and safety regulations relevant to warehouse operations. Being able to speak confidently about these standards will show that you take safety seriously and are prepared to champion it within the team.
✨Tip Number 4
Network with current or former employees in similar roles. They can provide insights into the company culture and expectations, which can be invaluable when tailoring your approach during the application process.
We think you need these skills to ace Dispatch Team Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in warehouse operations, team management, and inventory control. Use specific examples that demonstrate your ability to lead and motivate a team.
Craft a Strong Cover Letter: In your cover letter, express your passion for providing excellent customer service and your proactive approach to problem-solving. Mention how your skills align with the responsibilities of the Dispatch Team Leader role.
Highlight Relevant Skills: Emphasise your communication skills, operational knowledge, and adaptability in fast-paced environments. Provide examples of how you've successfully managed teams or improved processes in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Responsive Personnel
✨Show Your Leadership Skills
As a Dispatch Team Leader, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples of how you've successfully managed teams in the past, focusing on your communication style and how you handle challenges.
✨Understand Warehouse Operations
Familiarise yourself with key warehouse processes and inventory management principles. Be ready to discuss how you would ensure efficient order fulfilment and maintain high standards during busy periods.
✨Emphasise Health and Safety Knowledge
Health and safety is crucial in warehouse operations. Be prepared to talk about your experience with health and safety regulations and how you would promote a safe working environment for your team.
✨Demonstrate Problem-Solving Abilities
The role requires a flexible, problem-solving mindset. Think of specific instances where you've had to make quick decisions under pressure and be ready to share these examples during your interview.
