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- Tasks: Lead the despatch team, manage inventory, and ensure smooth warehouse operations.
- Company: Join a dynamic company known for its award-winning customer experience.
- Benefits: Enjoy competitive pay, potential for permanent position, and a supportive work environment.
- Why this job: Be part of a proactive team that values safety, efficiency, and collaboration.
- Qualifications: GCSEs in Maths and English, strong communication skills, and a passion for customer service.
- Other info: Flexible hours with opportunities to work during peak seasons.
Location: Swindon, SN3 Pay: £14.00 -£14.50 per hour Shift: 06:30 – 15:00, Monday – Friday Terms: Temp to Perm What we are looking for We are seeking a proactive and hands-on individual to support the Head of Fulfilment in the day-to-day running of our despatch and warehouse operations. This role involves overseeing the despatch team, order fulfilment, managing inventory, and ensuring health and safety standards are met. You\’ll work closely with other departments to keep things running smoothly and to ensure our award-winning customer experience is maintained at all times. We\’re looking for someone with strong communication, solid operational knowledge, and a flexible, problem-solving mindset – especially during busy periods. You must be able to lead, train, motivate and manage the team to consistently maintain high levels of productivity and standards. Key roles & responsibilities * Support Daily Operations: Assist the Head of Fulfilment in overseeing daily warehouse activities, ensuring everything runs efficiently and safely. * Order Fulfilment: Actively participate in and supervise the picking and shipping of orders to ensure accuracy and efficiency. * Team Management: Work closely with the team, providing guidance and support to help them perform their duties effectively. You\’ll be responsible for managing daily tasks and ensuring completion. You will also work with the Head of Fulfilment to approve staff holidays, monitor sickness absence, and track staff performance. * Resource Allocation Support: Help plan and organise the allocation of resources to ensure smooth warehouse operations. * Inventory Management: Conduct cycle counting and assist with receiving inventory accurately and promptly. * Collaboration: Work effectively with other departments, such as production and customer service, to ensure the warehouse meets business needs and customer expectations. * Health and Safety Adherence: Be a champion for safety on the warehouse floor, ensuring all health and safety regulations and best practices are strictly followed. You\’ll ensure your team is compliant with all relevant policies and procedures. Person Specification * GCSE’s grade A-C (or equivalent) in Maths and English Language. * Computer literate with good experience of MS Office. * Highly motivated and passionate about providing a first-class customer experience to all customers. * Able to work well under pressure during high seasonal demand periods (such as Christmas). * Excellent communication and interpersonal skills, with the ability to motivate and support a team. * A good understanding of inventory management principles and warehouse processes. * Good analytical and problem-solving skills, with the ability to assist with effective decision-making under pressure. * Adaptability and the ability to work effectively in a fast-paced environment, including weekends and rotational hours during peak times
Dispatch Team Leader employer: Responsive Personnel
Contact Detail:
Responsive Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dispatch Team Leader
✨Tip Number 1
Familiarise yourself with warehouse operations and inventory management principles. Understanding these processes will not only help you in the interview but also demonstrate your proactive approach to the role.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed a team in the past. Highlight specific situations where you motivated your team or improved productivity, as this is crucial for the Dispatch Team Leader role.
✨Tip Number 3
Research health and safety regulations relevant to warehouse operations. Being knowledgeable about these standards will position you as a responsible candidate who prioritises safety in the workplace.
✨Tip Number 4
Network with current or former employees in similar roles to gain insights into the company culture and expectations. This can provide you with valuable information that you can use to tailor your approach during the application process.
We think you need these skills to ace Dispatch Team Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in warehouse operations, team management, and inventory control. Use specific examples that demonstrate your ability to lead and motivate a team.
Craft a Strong Cover Letter: In your cover letter, express your passion for providing excellent customer service and your proactive approach to problem-solving. Mention how your skills align with the responsibilities of the Dispatch Team Leader role.
Highlight Relevant Skills: Emphasise your communication skills, operational knowledge, and ability to work under pressure. Provide examples of how you've successfully managed teams or improved processes in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Responsive Personnel
✨Show Your Leadership Skills
As a Dispatch Team Leader, you'll need to demonstrate your ability to lead and motivate a team. Be prepared to share examples of how you've successfully managed teams in the past, especially during busy periods.
✨Highlight Your Operational Knowledge
Make sure to discuss your understanding of warehouse operations and inventory management principles. Mention any relevant experience you have with order fulfilment processes and how you've contributed to efficiency in previous roles.
✨Emphasise Communication Skills
Strong communication is key in this role. Be ready to explain how you've effectively collaborated with other departments in the past and how you plan to maintain clear communication within your team.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss specific challenges you've faced in a fast-paced environment and how you resolved them. This will show your adaptability and analytical skills, which are crucial for managing operations smoothly.
