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- Tasks: Lead the breakfast team, ensuring top-notch service and guest satisfaction.
- Company: Join a luxury restaurant known for its friendly atmosphere and exceptional guest experiences.
- Benefits: Enjoy generous service charges, extra holiday on your birthday, and 50% off food and spa treatments.
- Why this job: Be part of a vibrant team in a beautiful location, making every guest's morning special.
- Qualifications: Previous experience in hospitality, excellent people skills, and a passion for service are essential.
- Other info: Flexible schedule includes weekends; enjoy meals on duty and stylish uniforms.
The predicted salary is between 24000 - 36000 £ per year.
Responsive Personnel are looking for a Breakfast Manager to join our clients friendly and energetic Restaurant team. The Restaurant team are incredibly important to our clients business and play a vital part in delivering a first-class guest experience. The key focus of the role will be to ensure a smooth running of day to day service while managing the restaurant Front of House team, to develop the business and promote the restaurant and maximise cover. You must be positive and love interacting with guests. They are a luxury brand and as such, have a wide range of guests, so an easy rapport and great people skills are essential for this role. Please note - candidates must be available for weekdays and weekends.
Key Tasks
- You will be a key member of the Morning Team, providing guests with a distinctive, warm, professional and intuitive service.
- To help support and guide the team and encourage them to support one another.
- Preparation of the Restaurant ahead of service to ensure guest comfort.
- Offer expert product knowledge to guests.
- Support the Morning Team in the smooth breakfast and lunch service.
- Assist in ensuring the restaurant is running to an extremely high standard.
- Supervision, allocation and development of the restaurant Front of House team. Putting into practice excellent service standards, managing guest expectations and complaints.
- Implementing high standards and excellent practice and being a role model for the restaurant team.
- Liaising with reservations and reception to make sure the hotel residents have tables booked and are prioritised. Ensuring all special occasions and guest notes are communicated and executed.
- Staff training - to include service training, cross training in other areas, allergens, H&S.
- Adding to and implementing all SOPS, ensuring all checklists and due diligence.
- Flexible work schedule includes weekends, evenings and bank holidays.
Candidate Requirements
- Previous experience in a guest facing role within a restaurant or hotel.
- A team player with excellent organisational and time management skills.
- Impeccable attention to detail.
- Ability to work under pressure, whilst maintaining a positive and can-do attitude.
- Guest focused with a genuine passion for delivering sensational service.
- Excellent spoken English and have immaculate presentation skills.
Benefits
- Generous Service Charge paid in arrears.
- Additional Holiday - All staff to have an extra day off on their birthday.
- Meals on Duty - All FOH departments (kitchens, FOH, Reception, housekeeping, spa) entitled to food on duty. This is served at 11am and 4.30pm daily.
- Employee assistance programme - designed specifically to assist hospitality people by providing specialist, independent and confidential advice, support and assistance.
- High quality and stylish uniforms provided.
- Free staff parking.
- 50% off food.
- We offer a Staff accommodation rate of £100 Bed and Breakfast per room per night.
- 50% discount on Spa Treatments.
- Recently renovated staff room with kitchenette, comfy sofas and entertainment.
- Beautiful Location with plenty of space to walk and relax during break times!
Breakfast Manager employer: Responsive Personnel
Contact Detail:
Responsive Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Breakfast Manager
✨Tip Number 1
Familiarise yourself with the luxury brand's values and service standards. Understanding their ethos will help you align your approach during interviews and demonstrate that you're a perfect fit for their team.
✨Tip Number 2
Showcase your people skills by preparing examples of how you've successfully interacted with guests in previous roles. Highlighting specific instances where you went above and beyond can really make you stand out.
✨Tip Number 3
Research common challenges faced in breakfast service and think about how you would address them. Being able to discuss potential solutions shows initiative and readiness for the role.
✨Tip Number 4
Network with current or former employees of the restaurant if possible. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace Breakfast Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in guest-facing roles, particularly in restaurants or hotels. Emphasise your organisational skills and ability to work under pressure, as these are key for the Breakfast Manager position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for delivering exceptional service. Mention specific examples of how you've positively interacted with guests and supported your team in previous roles.
Highlight Team Management Skills: In your application, focus on any experience you have in supervising or training staff. Discuss how you’ve implemented high standards and excellent practices in past positions, as this is crucial for the role.
Showcase Flexibility and Availability: Clearly state your availability for weekdays and weekends in your application. This shows that you understand the demands of the role and are ready to meet them.
How to prepare for a job interview at Responsive Personnel
✨Show Your Passion for Guest Service
Make sure to express your genuine enthusiasm for providing exceptional service. Share specific examples from your past experiences where you went above and beyond to ensure guest satisfaction.
✨Demonstrate Team Leadership Skills
Highlight your ability to lead and motivate a team. Discuss any previous roles where you successfully managed staff, resolved conflicts, or trained new employees, as this will be crucial for the Breakfast Manager position.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle various situations, such as managing guest complaints or ensuring smooth service during busy periods. Practise your responses to demonstrate your problem-solving skills and composure under pressure.
✨Know the Brand and Its Values
Research the restaurant's brand and understand its values and standards. Be ready to discuss how your personal values align with theirs and how you can contribute to maintaining their luxury reputation.
