At a Glance
- Tasks: Support residents with mental health needs and promote their independence.
- Company: Response, a leading provider of mental health services.
- Benefits: Competitive pay, 37 days leave, and professional development opportunities.
- Other info: Join a diverse team committed to caring and empowering others.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: GCSEs in English and Maths, and a passion for mental health.
The predicted salary is between 18 - 18 £ per hour.
Our mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living. Do you have the desire to empower and promote independence and an interest in mental health?
Hours: Part-Time hours, Monday – Sunday, inclusive of bank holidays, Waking Nights.
Service: Iris Hayter House, Littlemore, Oxford
What You’ll Be Doing: Response are looking for an enthusiastic and motivated individual to join their dedicated team at Iris Hayter House. The Iris Hayter House team is a Care Quality Commission registered care home. The team provide personal care 24/7 for older adults who are diagnosed with enduring mental health and physical health needs.
As a Mental Health Support Worker, you will be responsible for providing person-centred support to residents with serious mental illness including adults who have a primary diagnosis of a psychotic illness often with one or more coexisting conditions such as physical health issues, neurodiversity, drugs & alcohol use and cognitive impairment. Support workers work with residents to enable them to achieve and sustain a rewarding life in the community. Working proactively with residents to promote independence, well-being and ability to manage their own mental health. Staff are responsible for ensuring safety is always maintained through good housing management, risk assessment and health & safety practice. Supporting people to maintain tenancies, look after their homes and develop daily living skills.
Overall job responsibility: Further detail can be viewed in the Job Description.
Some of the core duties include:
- Provide emotional support, encouragement, and practical assistance to residents with daily living activities. This may include medication assistance, engaging with interests, education, accessing community groups/facilities, employment, teaching life skills such as shopping, budgeting, using public transport and skills such as planning to prepare and cook meals, maintain accommodation.
- Foster a supportive and empowering environment that promotes residents' independence.
- Support and monitor clients' physical and mental health through key working and ensuring access where appropriate to primary health services or liaising with mental health services.
- Support clients to attend appointments where required.
- Ensure daily paperwork is completed.
- Support the Service Manager to achieve monthly service.
- Comply with all Health and Safety measures to keep residents, visitors, colleagues and yourself safe.
- Work with all residents using a trauma informed approach using the 6 principles of trauma informed care: Safety, Trust, Choice, Collaboration, Empowerment and Cultural Consideration.
- Promote family, friend and carers engagement, ensuring they are involved in their loved one’s support and given information about the service.
The Successful Applicant: Our main priority for all our roles at Response is to find people that can live our values every day – Caring, Safe, Creative and Aspirational.
Essential criteria:
- GCSEs in English and Maths (or equivalent)
- A commitment to undertake continual personal development including completing the Care Certificate
- IT literate with experience using MS Office packages.
- Good communication skills, written, verbal and listening.
- Ability to provide non-judgemental, emotional and practical support to residents.
- A genuine interest in mental health and well-being with a commitment to delivering Response's mission.
- Demonstrates high levels of personal and professional integrity working to Response’s vision, mission and values.
- Ability to follow health and safety procedures.
- Demonstrate respect for difference and diversity.
What We Offer:
- 37 days annual leave (inclusive of bank holidays)
- Blue Light card and other discounted shopping
- Employee Assistance Plan - with access to free counselling
- Cycle to Work Scheme
- Enhanced family friendly leave
- Professional qualification sponsorship and study leave
- £500 refer a friend bonus scheme
- Optional health cash care plan with money off prescriptions and treatments
- Wellbeing hub and mental wellbeing support app – approved by NHS
- Free flu jabs
- Free DBS application
You will receive the training and confidence to use core therapeutic talk therapies such as Cognitive Behavioural Therapy, Motivational Interviewing, Strength-based Trauma Informed Care and Mutual Aid to provide the best possible support to our clients.
If this Mental Health Support Worker position sounds like the role for you then please apply today! We would love to hear from you! This vacancy may be closed early. To learn more about Response and what we do, please visit our website. Closing date – 22/07/2026.
Our employees and clients come from all over the world, we proudly promote a friendly and inclusive culture and are registered as a Disability Confident Employer. We are committed to safeguarding and promoting the welfare of our clients. All our roles require an enhanced DBS check, two references from most recent employers and you must have the right to work in the UK.
Waking Night Bank Mental Health Support Worker employer: Response
Response is an exceptional employer that prioritises the well-being and professional growth of its staff, offering a supportive work culture at Iris Hayter House in Littlemore, Oxford. With generous benefits such as 37 days of annual leave, professional qualification sponsorship, and access to mental health support resources, employees are empowered to make a meaningful impact in the lives of those they support. Join a dedicated team where your passion for mental health can flourish, and enjoy a workplace that values diversity and inclusivity.
StudySmarter Expert Advice🤫
We think this is how you could land Waking Night Bank Mental Health Support Worker
✨Tip Number 1
Get to know the company! Research Response and their mission. When you understand their values, you can tailor your conversations to show how you fit right in. This will make you stand out during interviews.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events related to mental health. Building relationships can give you insider info and even a foot in the door for job opportunities.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to mental health support. Think about your experiences and how they align with the role. The more confident you are, the better you'll perform!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows appreciation and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Waking Night Bank Mental Health Support Worker
Some tips for your application 🫡
Show Your Passion for Mental Health:When writing your application, let your enthusiasm for mental health shine through! Share any personal experiences or insights that fuel your desire to empower others and promote independence.
Tailor Your Application:Make sure to customise your application to reflect the specific requirements of the Waking Night Bank Mental Health Support Worker role. Highlight relevant skills and experiences that align with the job description, especially around providing person-centred support.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon, ensuring that your passion and qualifications are easy to understand. Remember, we want to see the real you!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. This way, you can ensure your application reaches us quickly and efficiently, and you’ll be one step closer to joining our amazing team!
How to prepare for a job interview at Response
✨Know Your Stuff
Before the interview, make sure you understand the core values and mission of Response. Familiarise yourself with their approach to mental health support and be ready to discuss how your personal values align with theirs.
✨Show Your Passion
Demonstrate your genuine interest in mental health during the interview. Share any relevant experiences or stories that highlight your commitment to empowering individuals and promoting independence.
✨Prepare for Scenario Questions
Expect questions that assess your ability to handle real-life situations. Think about examples from your past where you've provided emotional support or managed challenging behaviours, and be ready to explain your thought process.
✨Ask Thoughtful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the team dynamics at Iris Hayter House or how they implement trauma-informed care. This shows your enthusiasm and helps you gauge if it’s the right fit for you.
