Lead a Team That Changes Lives Every Day
Housing Team Manager
AG Palmer House, Littlemore, Oxford
£32,760 - £38,220 pro rata to - £19,921.62. - £23,241.89
Part-Time - 22.5 hours, over 3 days Monday – Friday
At Response, we know that safe, stable housing can transform someone’s life — especially for people facing mental health challenges or housing insecurity. When someone has a place to call home, everything else becomes possible.
As our Housing Team Manager, you’ll be at the heart of that mission. You’ll guide a dedicated team, champion person?centred support, and help create environments where people feel safe, respected and empowered to move forward.
If you’re someone who leads with compassion, thrives on connection, and wants your work to mean something, you’ll feel right at home here.
Why This Role Matters
Your leadership will shape the everyday experience of residents who rely on our housing services. You’ll make sure they’re supported not just with the practicalities of tenancy, but with the confidence, skills and stability they need to build a brighter future.
Some days you’ll be coaching staff through complex situations. Other days you’ll be reviewing KPIs, meeting commissioners, or helping a resident take a meaningful step towards independence. Every day, you’ll be part of someone’s recovery journey — and that’s powerful.
What You’ll Be Doing
- Lead, inspire and support Housing Support Workers
- Oversee tenancy processes from referrals to sustainment
- Monitor key performance indicators that shape service quality
- Build strong relationships with commissioners, partners and community organisations
- Ensure residents receive person?centred, trauma?informed support
- Champion resident involvement, making sure their voices shape our services
- Maintain compliance with housing law, safeguarding and health & safety
- Support audits, inspections and continuous improvement
- Contribute to policy and service development
- Deputise for the Housing & Income Manager when needed
This is a role where your leadership genuinely matters — to your team, to our partners, and most importantly, to the people we support.
What’s In It For You?
- 37 days annual leave (including bank holidays)
- Fully funded training and professional development
- Blue Light Card discounts
- Free counselling and wellbeing support
- Cycle to Work Scheme
- Enhanced family?friendly leave
- £500 Refer?a?Friend bonus
- Health cash plan
- NHS?approved wellbeing app
- Free DBS and flu jab
We’d Love to Hear From You If You Are…
- Passionate about supporting people to live independently
- Experienced in housing, tenancy sustainment or support services
- Calm, adaptable and confident working with people with complex needs
- A natural communicator who builds trust and positive relationships
- Organised, proactive and able to manage competing priorities
- Someone who leads with empathy, fairness and respect
- Motivated by making a difference in your community
If you share our values of Caring, Safe, Creative and Aspirational, you’ll fit right in.
Join a Team That Makes Housing a Foundation for Recovery
Every day, you’ll help create safe, supportive spaces where people can rebuild confidence, strengthen independence and take steps towards a better future.
If you’re looking for a leadership role with purpose, progression and real impact, we’d love to hear from you.
Our employees and clients come from all over the world. We proudly promote a friendly and inclusive culture and are registered as a Disability Confident Employer. We are committed to safeguarding and promoting the welfare of our clients. All roles require an enhanced DBS check, two references from recent employers, and the right to work in the UK
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Housing Team Manager in Oxford employer: Response
Response is an exceptional employer dedicated to empowering individuals through excellent mental health services in Aylesbury. With a strong focus on employee growth, we offer extensive training opportunities, including professional qualification sponsorship and a supportive work culture that values caring, safety, creativity, and aspiration. Our comprehensive benefits package, including generous annual leave, wellbeing support, and a commitment to diversity and inclusion, makes Response a rewarding place to build a meaningful career in mental health support.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Team Manager in Oxford
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Response.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Response? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Response's careers page directly; we love seeing passionate candidates applying through our website!
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Housing Team Manager role at Response, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Response
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Response operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Response. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Response.
