Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Empower residents by providing support and guidance for independent living.
- Company: Response, a compassionate organisation dedicated to mental health and housing services.
- Benefits: 33 days annual leave, flexible working, professional development, and employee discounts.
- Other info: Join a diverse team committed to inclusivity and personal growth.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: Experience in supported housing and a genuine interest in mental health and homelessness.
The predicted salary is between 23400 - 25800 ÂŁ per year.
Our mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living. Do you have the desire to empower and promote independence and an interest in mental health?
Response are recruiting for a Housing Support Worker within our Housing Team. The successful candidate will be responsible for providing a proactive person‑centred approach and support to residents of our Rapid Rehousing Project. Residents may experience conditions such as mental and physical health issues, neurodiversity, drugs and alcohol use, cognitive impairment, criminal history, domestic abuse, family breakdowns, unemployment, and abuse. The role helps to get people into supported accommodation; identify individual resident’s needs; plan, develop and deliver the independent living skills program; monitor and manage engagement and challenging behaviour in addition to payment of occupancy charges and support and enable residents for moving into more permanent accommodation. Once residents have moved on, the role will deliver low level move on support for a maximum of three months to establish if the resident has settled into their more permanent accommodation.
If you are a motivated individual looking for an exciting opportunity to contribute to a compassionate organisation, we want to hear from you!
Overall job responsibility
- Support the Project Lead to manage and monitor the waiting list and assessments.
- Take lead on moving residents in and managing a caseload and supporting other staff caseloads in instances of absence.
- Diligently carrying out right to rent checks with potential residents and ensuring residents are able to sustain accommodation and providing residents with accurate advice and expectations of the project.
- Ensure compliance with legal and regulatory requirements in relation to housing management and understanding of tenancy law; expectations and regulations.
- Support and provide relevant guidance to residents to sustain and manage accommodation successfully.
- Addressing needs in a person centred approach and documenting all conversations and actions necessary within the database.
- Handle general administrative duties related to housing management, including filing, data entry, and correspondence.
- Assist with scheduling and coordinating meetings, inspections, and other housing‑related activities.
- Ensure all housing management processes are carried out in line with organisational policies and procedures.
- Provide high‑quality customer service to tenants and prospective tenants.
- Offer advice and support on housing‑related issues, including disputes and maintenance requests.
- Work closely with other team members to ensure tenant satisfaction and address any issues promptly.
- Responding to and logging incidents from residents; benefit notifications; complaints and queries; and passing them on to the relevant person(s).
The Successful Applicant
- Specialised knowledge of a function, trade or craft acquired through advanced formal training.
- BTEC National Certificate/ONC level or “A” Levels or Scottish Highers in job‑related discipline may be included.
- Training to City & Guilds level 3. (NVQ-3).
- Knowledge of benefit entitlement and assessments.
- Experience in supported housing management setting and being able to deliver positive outcomes.
- Experience of rent accounting.
- Experience of providing trauma informed care in challenging situations.
- Understanding of the homeless pathway.
- Understanding of mental health and its challenges and barriers.
- Understanding of housing and tenancy regulations and law.
- Good literacy and numeracy skills.
- Knowledge of welfare benefits; safeguarding; risk assessments; referral management; of refer tenancy at risk; and needs assessments.
- A genuine interest in reducing homelessness, mental health and well‑being with a commitment to delivering Response’s mission.
What We Offer
- 33 days annual leave (inclusive of bank holidays).
- Blue Light card and other discounted shopping.
- Employee Assistance Plan - with access to free counselling.
- Cycle to Work Scheme (after probation).
- Enhanced family friendly leave.
- Flexible and agile working opportunities (role dependent).
- Professional qualification sponsorship and study leave.
- ÂŁ500 refer a friend bonus scheme.
- Optional health cash care plan with money off prescriptions and treatments.
- Wellbeing hub and mental wellbeing support app - approved by NHS.
- Free flu jabs.
- Free DBS application.
If this Housing Support Worker position sounds like the role for you then please apply today! We would love to hear from you! This vacancy may be closed early. To learn more about Response and what we do, please visit our website. Closing date - 23/03/2026.
Our employees and clients come from all over the world, we proudly promote a friendly and inclusive culture and are registered as a Disability Confident Employer. We are committed to safeguarding and promoting the welfare of our clients. All our roles require an enhanced DBS check, two references from most recent employers and you must have the right to work in the UK.
Housing Support Worker in Oxford employer: Response
Contact Detail:
Response Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Support Worker in Oxford
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Response and their mission. Understanding their values and how they support mental health will help you connect with the interviewers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your responses! Think about the challenges faced by residents and how you would approach them. Prepare examples from your past experiences that demonstrate your problem-solving skills and ability to provide trauma-informed care.
✨Tip Number 3
Show your passion for helping others! During the interview, share why you’re motivated to work as a Housing Support Worker. Talk about your commitment to reducing homelessness and improving mental health, as this aligns perfectly with Response's mission.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and reinforces your interest in the position. Plus, it keeps you fresh in their minds!
We think you need these skills to ace Housing Support Worker in Oxford
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for mental health and supporting others shine through. We want to see how you can empower residents and promote independence in their lives.
Tailor Your Experience: Make sure to highlight any relevant experience you have in supported housing or mental health services. We’re looking for specific examples that demonstrate your ability to handle challenging situations and provide trauma-informed care.
Be Person-Centred: Remember, this role is all about the residents! Use your application to showcase your understanding of a person-centred approach. Share how you’ve successfully addressed individual needs in past roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the process!
How to prepare for a job interview at Response
✨Know Your Stuff
Make sure you understand the key responsibilities of a Housing Support Worker. Familiarise yourself with mental health issues, housing regulations, and the specific needs of residents. This knowledge will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Empathy
During the interview, highlight your ability to connect with people from diverse backgrounds. Share examples of how you've supported individuals facing challenges, whether it's through previous work or personal experiences. This will demonstrate your commitment to empowering others and promoting independence.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the organisation's approach to housing support and how they measure success. This shows that you're not just interested in the job, but also in how you can contribute to their mission.
✨Practice Your Scenarios
Expect scenario-based questions that assess your problem-solving skills and ability to handle challenging situations. Practice responding to these types of questions, focusing on your thought process and how you would apply a person-centred approach in real-life scenarios.