Mental Health Support Worker - Scrutton Close
Mental Health Support Worker - Scrutton Close

Mental Health Support Worker - Scrutton Close

Oxford Full-Time 21300 - 22900 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support residents with mental health challenges, promoting independence and daily living skills.
  • Company: Response provides exceptional mental health services and supported living for all ages.
  • Benefits: Enjoy 33 days annual leave, employee discounts, and professional development opportunities.
  • Why this job: Make a real difference in people's lives while working in a caring and inclusive environment.
  • Qualifications: GCSEs in English and Maths, good communication skills, and a passion for mental health.
  • Other info: Join a diverse team committed to empowering clients and enhancing their well-being.

The predicted salary is between 21300 - 22900 £ per year.

Job Description

Our mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living. 

Do you have the desire to empower and promote independence and an interest in mental health? 

Mental Health Support Worker – £25,325 – £27,378 per annum (Salaries vary depending on experiences)                                                       

Hours – 37 hours per week, Monday – Sunday, inclusive of bank holidays, shifts include mornings, evenings & weekends.

Service – Scrutton Close, Oxford.

What You’ll Be Doing:

Response is looking for an enthusiastic, caring person to join their dedicated team at Scrutton Close! The Scrutton Close team focus on supporting clients within their own accommodation. Staff offer a high level of support, and work closely with clients to achieve their personal goals and gain increased independence before taking the next step in their journey. 

As a Mental Health Support Worker, you will be responsible for providing person-centred support to residents with serious mental illness including adults who have a primary diagnosis of a psychotic illness often with one or more coexisting conditions such physical health issues, neurodiversity, drugs & alcohol use and cognitive impairment.

Support workers work with residents to enable them to achieve and sustain a rewarding life in the community. Working proactively with residents to promote independence, well-being and ability to manage their own mental health. Staff are responsible for ensuring safety is always maintained though good housing management, risk assessment and health & safety practice. Supporting people to maintain tenancies, look after their homes and develop daily living skills.

Our clients really appreciate the passion from our Support Workers too: “The staff are caring, kind, compassionate and understanding. They support me and care for me and are first class. I am happier now than I have been in years.” Client in Adult Services.  

Overall job responsibility: Further detail can be viewed in the Job Description.

 Some of the core duties include:

  • Provide emotional support, encouragement, and practical assistance to residents with daily living activities. This may include medication assistance, engaging with interests, education, accessing community groups/facilities, employment, teaching life skills such as shopping, budgeting, using public transport and skills such as planning to prepare and cook meals, maintain accommodation.
  • Foster a supportive and empowering environment that promotes residents' independence.
  • Support and monitor clients physical and mental health through key working and ensuring access where appropriate to primary health services or liaising with mental health services.
  • Support clients to attend appointments where required.
  • Ensure daily paperwork is completed.
  • Support the Service Manager to achieve monthly service
  • Comply with all Health and Safety measures to keep residents, visitors, colleagues and yourself safe.
  • Work with all residents using a trauma informed approach using the 6 principles of trauma informed care: Safety, Trust, Choice, Collaboration, Empowerment and Cultural Consideration 
  • Promote family, friend and carers engagement, ensuring they are involved in their loved one’s support and given information about the service.

The Successful Applicant:

Our main priority for all our roles at Response is to find people that can live our values every day – Caring, Safe, Creative and Aspirational.

Essential criteria:

  • GCSE’s in English and Maths (or equivalent)
  • A commitment to undertake continual personal development including completing the Care Certificate
  • IT literate with experience using MS Office packages.
  • Good communication skills, written, verbal and listening.
  • Ability to provide non-judgemental, emotional and practical support to residents.
  • A genuine interest in mental health and well-being with a commitment to delivering Response's mission.
  • Demonstrates high levels of personal and professional integrity working to Response’s vision, mission and values
  • Ability to follow health and safety procedures.
  • Demonstrate respect for difference and diversity

What We Offer:

  • 33 days annual leave (inclusive of bank holidays) 
  • Blue Light card and other discounted shopping
  • Employee Assistance Plan – with access to free counselling 
  • Cycle to Work Scheme 
  • Enhanced family friendly leave
  • Professional qualification sponsorship and study leave 
  • £500 refer a friend bonus scheme 
  • Optional health cash care plan with money off prescriptions and treatments
  • Wellbeing hub and mental wellbeing support app – approved by NHS
  • Free flu jabs
  • Free DBS application

You will receive the training and confidence to use core therapeutic talk therapies such as Cognitive Behavioural Therapy, Motivational Interviewing, Strength-based Trauma Informed Care and Mutual Aid to provide the best possible support to our clients.

If this Mental Health Support Worker position sounds like the role for you then please apply today! We would love to hear from you! This vacancy may be closed early. To learn more about Response and what we do, please visit our website. Closing date – 04/09/2025.

Our employees and clients come from all over the world, we proudly promote a friendly and inclusive culture and are registered as a Disability Confident Employer. We are committed to safeguarding and promoting the welfare of our clients. All our roles require an enhanced DBS check, two references from most recent employers and you must have the right to work in the UK.

Mental Health Support Worker - Scrutton Close employer: Response

Response is an exceptional employer, dedicated to fostering a supportive and inclusive work environment for Mental Health Support Workers at Scrutton Close in Oxford. With a strong emphasis on employee growth through professional qualification sponsorship and a commitment to mental well-being, staff enjoy generous benefits such as 33 days of annual leave, access to counselling services, and a culture that values caring, creativity, and aspiration. Join us to make a meaningful impact in the lives of our clients while developing your own skills in a rewarding setting.
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Contact Detail:

Response Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Mental Health Support Worker - Scrutton Close

✨Tip Number 1

Familiarise yourself with the principles of trauma-informed care, as this is a key aspect of the role. Understanding concepts like safety, trust, and empowerment will not only help you in interviews but also demonstrate your commitment to the values that Response upholds.

✨Tip Number 2

Engage with local mental health communities or support groups before applying. This will give you practical insights into the challenges faced by individuals with mental health issues and show your genuine interest in the field during discussions with the hiring team.

✨Tip Number 3

Prepare to discuss real-life scenarios where you've provided emotional or practical support to others. Sharing specific examples can highlight your skills and experience, making you a more compelling candidate for the Mental Health Support Worker position.

✨Tip Number 4

Research Response's mission and values thoroughly. Being able to articulate how your personal values align with theirs will set you apart from other candidates and demonstrate your commitment to their cause.

We think you need these skills to ace Mental Health Support Worker - Scrutton Close

Emotional Support Skills
Practical Assistance Skills
Communication Skills
Non-judgemental Attitude
Understanding of Mental Health Issues
Knowledge of Trauma Informed Care
Ability to Promote Independence
Risk Assessment Skills
Health and Safety Awareness
Organisational Skills
Teamwork and Collaboration
Empathy and Compassion
Problem-Solving Skills
IT Literacy with MS Office

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Mental Health Support Worker. Familiarise yourself with the job description and think about how your skills and experiences align with the role.

Tailor Your CV: Customise your CV to highlight relevant experience in mental health support or similar fields. Emphasise your communication skills, ability to provide emotional support, and any specific training or qualifications you have that relate to the job.

Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for mental health and your commitment to empowering others. Use specific examples from your past experiences to demonstrate how you embody the values of Response, such as caring and creativity.

Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application shows attention to detail and professionalism, which are crucial in this field.

How to prepare for a job interview at Response

✨Show Your Passion for Mental Health

Make sure to express your genuine interest in mental health during the interview. Share any personal experiences or motivations that led you to pursue a career in this field, as it will resonate with the interviewers and demonstrate your commitment to their mission.

✨Familiarise Yourself with Trauma-Informed Care

Since the role involves working with clients using a trauma-informed approach, it's crucial to understand its principles. Be prepared to discuss how you would apply these principles in practice, such as ensuring safety and promoting empowerment for residents.

✨Highlight Your Communication Skills

Effective communication is key in this role. Prepare examples of how you've successfully communicated with individuals in challenging situations, and be ready to demonstrate your ability to listen actively and provide non-judgemental support.

✨Prepare Questions About the Role

At the end of the interview, you'll likely have the opportunity to ask questions. Prepare thoughtful questions about the team dynamics, training opportunities, and how success is measured in the role. This shows your enthusiasm and helps you assess if the position is the right fit for you.

Mental Health Support Worker - Scrutton Close
Response

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  • Mental Health Support Worker - Scrutton Close

    Oxford
    Full-Time
    21300 - 22900 £ / year (est.)

    Application deadline: 2027-08-15

  • R

    Response

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