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- Tasks: Support residents with mental health needs through daily living activities and emotional encouragement.
- Company: Response provides excellent mental health services and supported living for all ages.
- Benefits: Enjoy 33 days annual leave, discounts, professional development, and wellbeing support.
- Why this job: Make a real difference in people's lives while working in a caring and inclusive environment.
- Qualifications: GCSEs in English and Maths, good communication skills, and a passion for mental health.
- Other info: Join a diverse team committed to empowering individuals and promoting independence.
The predicted salary is between 21800 - 24100 £ per year.
Our mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living.
If your skills, experience, and qualifications match those in this job overview, do not delay your application.
Do you have the desire to empower and promote independence and an interest in mental health?
Mental Health Support Worker – £25,325 – £27,378 per annum pro rata (Salaries vary depending on experiences)
Hours – 37 hours per week, Monday – Sunday, inclusive of bank holidays, shifts include mornings, evenings, and weekends.
Service – Iris Hayter House, Littlemore, Oxford
What You’ll Be Doing:
Response are looking for an enthusiastic and motivated individual to join their dedicated team at Iris Hayter House. The Iris Hayter House team is a Care Quality Commission registered care home. The team provide personal care 24/7 for older adults who are diagnosed with enduring mental health and physical health needs.
As a Mental Health Support Worker, you will be responsible for providing person-centred support to residents with serious mental illness including adults who have a primary diagnosis of a psychotic illness often with one or more coexisting conditions such physical health issues, neurodiversity, drugs & alcohol use and cognitive impairment.
Our clients really appreciate the passion from our Support Workers too: “The staff are caring, kind, compassionate and understanding. They support me and care for me and are first class. I am happier now than I have been in years.” Client in Adult Services.
Overall job responsibility: Further detail can be viewed in the Job Description.
Some of the core duties include:
Provide emotional support, encouragement, and practical assistance to residents with daily living activities. This may include medication assistance, engaging with interests, education, accessing community groups/facilities, employment, teaching life skills such as shopping, budgeting, using public transport and skills such as planning to prepare and cook meals, maintain accommodation.
Foster a supportive and empowering environment that promotes residents\’ independence.
Support and monitor clients physical and mental health through key working and ensuring access where appropriate to primary health services or liaising with mental health services.
Support clients to attend appointments where required.
Ensure daily paperwork is completed.
Support the Service Manager to achieve monthly service
Comply with all Health and Safety measures to keep residents, visitors, colleagues and yourself safe.
Work with all residents using a trauma informed approach using the 6 principles of trauma informed care: Safety, Trust, Choice, Collaboration, Empowerment and Cultural Consideration
Promote family, friend and carers engagement, ensuring they are involved in their loved one’s support and given information about the service.
The Successful Applicant:
Our main priority for all our roles at Response is to find people that can live our values every day – Caring, Safe, Creative and Aspirational.
Essential criteria:
GCSE’s in English and Maths (or equivalent)
A commitment to undertake continual personal development including completing the Care Certificate
IT literate with experience using MS Office packages.
Good communication skills, written, verbal and listening.
Ability to provide non-judgemental, emotional and practical support to residents.
A genuine interest in mental health and well-being with a commitment to delivering Response\’s mission.
Demonstrates high levels of personal and professional integrity working to Response’s vision, mission and values
Ability to follow health and safety procedures.
Demonstrate respect for difference and diversity
What We Offer:
33 days annual leave (inclusive of bank holidays)
Blue Light card and other discounted shopping
Employee Assistance Plan – with access to free counselling
Cycle to Work Scheme
Enhanced family friendly leave
Professional qualification sponsorship and study leave
£500 refer a friend bonus scheme
Optional health cash care plan with money off prescriptions and treatments
Wellbeing hub and mental wellbeing support app – approved by NHS
Free flu jabs
Free DBS application
You will receive the training and confidence to use core therapeutic talk therapies such as Cognitive Behavioural Therapy, Motivational Interviewing, Strength-based Trauma Informed Care and Mutual Aid to provide the best possible support to our clients.
If this Mental Health Support Worker position sounds like the role for you then please apply today! We would love to hear from you! This vacancy may be closed early. To learn more about Response and what we do, please visit our website. Closing date – 24/09/2025
Our employees and clients come from all over the world, we proudly promote a friendly and inclusive culture and are registered as a Disability Confident Employer. We are committed to safeguarding and promoting the welfare of our clients. All our roles require an enhanced DBS check, two references from most recent employers and you must have the right to work in the UK
Mental Health Support Worker - Iris Hayter House employer: Response
Contact Detail:
Response Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mental Health Support Worker - Iris Hayter House
✨Tip Number 1
Familiarise yourself with the principles of trauma-informed care, as this is a key aspect of the role. Understanding concepts like safety, trust, and empowerment will not only help you in interviews but also demonstrate your commitment to the values of Response.
✨Tip Number 2
Engage with local mental health communities or support groups. This will not only enhance your understanding of the challenges faced by individuals with mental health issues but also show your genuine interest and dedication to the field during your discussions with us.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've provided emotional support or assistance to others. Sharing specific examples can highlight your skills and experience, making you a more compelling candidate for the Mental Health Support Worker position.
✨Tip Number 4
Research Response and its mission thoroughly. Being able to articulate how your personal values align with ours will set you apart from other candidates and show that you're genuinely interested in being part of our team.
We think you need these skills to ace Mental Health Support Worker - Iris Hayter House
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the responsibilities of a Mental Health Support Worker. Emphasise any previous roles in mental health, care, or support work.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for mental health and your commitment to empowering individuals. Use specific examples from your experience to demonstrate how you embody the values of Caring, Safe, Creative, and Aspirational.
Highlight Relevant Qualifications: Clearly list your qualifications, especially GCSEs in English and Maths or equivalent. Mention any additional training or certifications related to mental health support, as this will strengthen your application.
Showcase Communication Skills: Since good communication is essential for this role, provide examples of how you've effectively communicated in past positions. This could include written reports, verbal interactions, or teamwork experiences.
How to prepare for a job interview at Response
✨Show Your Passion for Mental Health
Make sure to express your genuine interest in mental health during the interview. Share any personal experiences or motivations that led you to pursue a career in this field, as it will resonate with the interviewers and demonstrate your commitment to their mission.
✨Familiarise Yourself with Trauma-Informed Care
Since the role involves working with clients who may have experienced trauma, it's crucial to understand the principles of trauma-informed care. Be prepared to discuss how you would apply these principles in your daily interactions with residents.
✨Prepare Examples of Person-Centred Support
Think of specific examples from your past experiences where you provided person-centred support. Highlight how you empowered individuals to achieve their goals and maintained their dignity, as this aligns with the values of Response.
✨Demonstrate Good Communication Skills
Effective communication is key in this role. During the interview, showcase your ability to listen actively and respond empathetically. You might even want to practice answering questions clearly and concisely to reflect your strong verbal communication skills.
