Mental Health Support Worker
Mental Health Support Worker

Mental Health Support Worker

Full-Time 21300 - 24000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support residents with mental health challenges in daily living and promote their independence.
  • Company: Response provides exceptional mental health services and supported living for all ages.
  • Benefits: Enjoy 33 days annual leave, discounts, free counselling, and professional development opportunities.
  • Why this job: Make a real difference in people's lives while working in a caring and inclusive environment.
  • Qualifications: GCSEs in English and Maths, good communication skills, and a passion for mental health.
  • Other info: Join a diverse team committed to empowering clients and promoting well-being.

The predicted salary is between 21300 - 24000 £ per year.

Job Description

Our mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living. \\n\\nDo you have the desire to empower and promote independence and an interest in mental health? \\n\\nMental Health Support Worker – £25,325 – £27,378 per annum (Salaries vary depending on experiences)\\n\\nHours – 37 hours per week, Monday – Friday, inclusive of bank holidays, Occasional Evening & Weekends.\\n\\nService – Transitional Support/Oxford.\\n\\nWhat You’ll Be Doing:\\n\\nThe Transitional Support?team are looking for an enthusiastic, caring and motivated individual to join their team.  The team focuses on providing care, 5 days a week,?for clients in both (staffed projects and houses out in the community)  shared houses and flats, creating a comfortable, safe and pleasant environment while helping residents work towards more independent living in the future. The position will require occasional evening and weekend work as required in accordance with the shift rota.\\n\\nAs a Mental Health Support Worker, you will be responsible for providing person-centred support to residents with serious mental illness including adults who have a primary diagnosis of a psychotic illness often with one or more coexisting conditions such physical health issues, neurodiversity, drugs & alcohol use and cognitive impairment.\\n\\nOur clients really appreciate the passion from our Support Workers too: “The staff are caring, kind, compassionate and understanding. They support me and care for me and are first class.

I am happier now than I have been in years.” Client in Adult Services.  \\n\\nOverall job responsibility: Further detail can be viewed in the Job Description.\\n\\nSome of the core duties include:\\n\\nProvide emotional support, encouragement, and practical assistance to residents with daily living activities. This may include medication assistance, engaging with interests, education, accessing community groups/facilities, employment, teaching life skills such as shopping, budgeting, using public transport and skills such as planning to prepare and cook meals, maintain accommodation.\\n\\t\\nFoster a supportive and empowering environment that promotes residents' independence.\\n\\t\\nSupport and monitor clients physical and mental health through key working and ensuring access where appropriate to primary health services or liaising with mental health services.\\n\\t\\nSupport clients to attend appointments where required.\\n\\t\\nEnsure daily paperwork is completed.\\n\\t\\nSupport the Service Manager to achieve monthly service\\n\\t\\nComply with all Health and Safety measures to keep residents, visitors, colleagues and yourself safe.\\n\\t\\nWork with all residents using a trauma informed approach using the 6 principles of trauma informed care: Safety, Trust, Choice, Collaboration, Empowerment and Cultural Consideration \\n\\t\\nPromote family, friend and carers engagement, ensuring they are involved in their loved one’s support and given information about the service.\\n\\nThe Successful Applicant:\\n\\nOur main priority for all our roles at Response is to find people that can live our values every day – Caring, Safe, Creative and Aspirational.

\\n\\nEssential criteria:\\n\\nGCSE’s in English and Maths (or equivalent)\\n\\t\\nA commitment to undertake continual personal development including completing the Care Certificate\\n\\t\\nIT literate with experience using MS Office packages.\\n\\t\\nGood communication skills, written, verbal and listening.\\n\\t\\nAbility to provide non-judgemental, emotional and practical support to residents.\\n\\t\\nA genuine interest in mental health and well-being with a commitment to delivering Response's mission.\\n\\t\\nDemonstrates high levels of personal and professional integrity working to Response’s vision, mission and values\\n\\t\\nAbility to follow health and safety procedures.\\n\\t\\nDemonstrate respect for difference and diversity\\n\\nWhat We Offer:\\n\\n33 days annual leave (inclusive of bank holidays) \\n\\t\\nBlue Light card and other discounted shopping\\n\\t\\nEmployee Assistance Plan – with access to free counselling \\n\\t\\nCycle to Work Scheme \\n\\t\\nEnhanced family friendly leave\\n\\t\\nProfessional qualification sponsorship and study leave \\n\\t\\n£500 refer a friend bonus scheme \\n\\t\\nOptional health cash care plan with money off prescriptions and treatments\\n\\t\\nWellbeing hub and mental wellbeing support app – approved by NHS\\n\\t\\nFree flu jabs\\n\\t\\nFree DBS application\\n\\nYou will receive the training and confidence to use core therapeutic talk therapies such as Cognitive Behavioural Therapy, Motivational Interviewing, Strength-based Trauma Informed Care and Mutual Aid to provide the best possible support to our clients.\\n\\nIf this Mental Health Support Worker position sounds like the role for you then please apply today! We would love to hear from you! This vacancy may be closed early.

To learn more about Response and what we do, please visit our website. Closing date – 06/08/2025.\\n\\nOur employees and clients come from all over the world, we proudly promote a friendly and inclusive culture and are registered as a Disability Confident Employer. We are committed to safeguarding and promoting the welfare of our clients.

All our roles require an enhanced DBS check, two references from most recent employers and you must have the right to work in the UK

Mental Health Support Worker employer: Response

Response is an exceptional employer dedicated to empowering individuals through excellent mental health services in a supportive and inclusive environment. With a strong focus on employee growth, we offer extensive training opportunities, including professional qualification sponsorship, alongside generous benefits such as 33 days of annual leave and access to mental wellbeing support. Our commitment to fostering a caring and creative work culture ensures that our Mental Health Support Workers can make a meaningful impact while enjoying a fulfilling career in Oxford.
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Contact Detail:

Response Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Mental Health Support Worker

✨Tip Number 1

Familiarise yourself with the principles of trauma-informed care, as this is a key aspect of the role. Understanding concepts like safety, trust, and empowerment will not only help you in interviews but also demonstrate your commitment to the values of Response.

✨Tip Number 2

Engage with local mental health communities or support groups. This will not only enhance your understanding of the challenges faced by individuals with mental health issues but also show your genuine interest and dedication to the field.

✨Tip Number 3

Prepare to discuss real-life scenarios where you've provided emotional or practical support to others. Sharing specific examples can highlight your skills and experience, making you a more compelling candidate.

✨Tip Number 4

Network with current or former employees of Response if possible. They can provide insights into the company culture and expectations, which can be invaluable during your application process.

We think you need these skills to ace Mental Health Support Worker

Emotional Support Skills
Practical Assistance Skills
Communication Skills
Non-judgemental Attitude
Understanding of Mental Health Issues
Knowledge of Trauma Informed Care
Ability to Foster Independence
IT Literacy (MS Office)
Organisational Skills
Health and Safety Awareness
Respect for Diversity
Commitment to Personal Development
Teamwork and Collaboration
Empathy and Compassion

Some tips for your application 🫡

Understand the Role: Before applying, make sure to thoroughly read the job description for the Mental Health Support Worker position. Understand the core duties and responsibilities, as well as the essential criteria required. This will help you tailor your application effectively.

Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in mental health support or related fields. Use specific examples that demonstrate your ability to provide emotional and practical support, as well as your commitment to promoting independence among clients.

Showcase Your Skills: Make sure to highlight your communication skills, both written and verbal, as these are crucial for the role. Mention your IT literacy and experience with MS Office, as well as any relevant qualifications like GCSEs in English and Maths.

Personalise Your Application: Craft a personalised cover letter that reflects your genuine interest in mental health and aligns with Response's mission and values. Share why you want to work with them specifically and how you embody their values of being Caring, Safe, Creative, and Aspirational.

How to prepare for a job interview at Response

✨Show Your Passion for Mental Health

Make sure to express your genuine interest in mental health and well-being during the interview. Share any personal experiences or motivations that led you to pursue this role, as it will demonstrate your commitment to the mission of the company.

✨Highlight Relevant Skills and Experience

Prepare to discuss your previous experience in providing support to individuals with mental health issues. Be specific about the skills you've developed, such as communication, empathy, and problem-solving, and how they relate to the responsibilities of a Mental Health Support Worker.

✨Understand Trauma-Informed Care

Familiarise yourself with the principles of trauma-informed care, as this is crucial for the role. Be ready to explain how you would apply these principles in practice, ensuring a safe and supportive environment for residents.

✨Ask Thoughtful Questions

Prepare some insightful questions to ask the interviewer about the team dynamics, training opportunities, and the company's approach to mental health support. This shows your enthusiasm for the role and helps you assess if it's the right fit for you.

Mental Health Support Worker
Response

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