At a Glance
- Tasks: Lead a compassionate team to support individuals in housing and recovery.
- Company: Response, dedicated to transforming lives through stable housing.
- Benefits: Generous leave, professional development, wellbeing support, and discounts.
- Other info: Join a diverse team that values empathy and community impact.
- Why this job: Make a real difference in people's lives every day.
- Qualifications: Experience in housing or support services and strong communication skills.
The predicted salary is between 19922 - 23242 £ per year.
Lead a Team That Changes Lives Every Day
At Response, we know that safe, stable housing can transform someone’s life — especially for people facing mental health challenges or housing insecurity. When someone has a place to call home, everything else becomes possible.
As our Housing Team Manager, you’ll be at the heart of that mission. You’ll guide a dedicated team, champion person-centred support, and help create environments where people feel safe, respected and empowered to move forward. If you’re someone who leads with compassion, thrives on connection, and wants your work to mean something, you’ll feel right at home here.
Why This Role Matters
Your leadership will shape the everyday experience of residents who rely on our housing services. You’ll make sure they’re supported not just with the practicalities of tenancy, but with the confidence, skills and stability they need to build a brighter future. Some days you’ll be coaching staff through complex situations. Other days you’ll be reviewing KPIs, meeting commissioners, or helping a resident take a meaningful step towards independence. Every day, you’ll be part of someone’s recovery journey — and that’s powerful.
What You’ll Be Doing
- Lead, inspire and support Housing Support Workers
- Oversee tenancy processes from referrals to sustainment
- Monitor key performance indicators that shape service quality
- Build strong relationships with commissioners, partners and community organisations
- Ensure residents receive person-centred, trauma-informed support
- Champion resident involvement, making sure their voices shape our services
- Maintain compliance with housing law, safeguarding and health & safety
- Support audits, inspections and continuous improvement
- Contribute to policy and service development
- Deputise for the Housing & Income Manager when needed
This is a role where your leadership genuinely matters — to your team, to our partners, and most importantly, to the people we support.
What’s In It For You?
- 37 days annual leave (including bank holidays)
- Fully funded training and professional development
- Blue Light Card discounts
- Free counselling and wellbeing support
- Cycle to Work Scheme
- Enhanced family-friendly leave
- £500 Refer-a-Friend bonus
- Health cash plan
- NHS-approved wellbeing app
- Free DBS and flu jab
You’ll be joining a team that genuinely cares — about the work, about each other, and about the people we support.
We’d Love to Hear From You If You Are…
- Passionate about supporting people to live independently
- Experienced in housing, tenancy sustainment or support services
- Calm, adaptable and confident working with people with complex needs
- A natural communicator who builds trust and positive relationships
- Organised, proactive and able to manage competing priorities
- Someone who leads with empathy, fairness and respect
- Motivated by making a difference in your community
If you share our values of Caring, Safe, Creative and Aspirational, you’ll fit right in.
Join a Team That Makes Housing a Foundation for Recovery. Every day, you’ll help create safe, supportive spaces where people can rebuild confidence, strengthen independence and take steps towards a better future. If you’re looking for a leadership role with purpose, progression and real impact, we’d love to hear from you. Apply today!
Our employees and clients come from all over the world. We proudly promote a friendly and inclusive culture and are registered as a Disability Confident Employer. We are committed to safeguarding and promoting the welfare of our clients. All roles require an enhanced DBS check, two references from recent employers, and the right to work in the UK.
Housing Team Manager employer: Response
Response is an exceptional employer dedicated to empowering individuals through excellent mental health services in Aylesbury. With a strong focus on employee growth, we offer extensive training opportunities, including professional qualification sponsorship and a supportive work culture that values caring, safety, creativity, and aspiration. Our comprehensive benefits package, including generous annual leave, wellbeing support, and a commitment to diversity and inclusion, makes Response a rewarding place to build a meaningful career in mental health support.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Team Manager
✨Get Involved in Community Events
Dive headfirst into community events and social work fairs in your area. These are great opportunities to connect with potential employers like Response, grab some insider info, and showcase your passion for social work. Plus, meeting people face-to-face can really make you stand out!
✨Join Social Work Networks
Tap into social work networks and online communities, like local charities and organisations. Engaging in discussions or volunteering can help you build a strong reputation and could lead to part-time roles just like the one at Response. The connections you make could be the key to landing your next opportunity!
✨Make Your Passion Shine
When approaching part-time roles, be sure to highlight your passion for social issues in conversations and informal chats. Bring your experiences to life through storytelling – this can resonate well with organisations looking for someone who genuinely cares about making a difference!
✨Keep an Eye on Local Job Boards
Part-time roles in social work might not always be advertised in the usual places. Keep checking local job boards or community centres for openings, and don't hesitate to apply directly through Response's website – we love seeing proactive candidates who take the initiative!
We think you need these skills to ace Housing Team Manager
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let your passion for social work shine through. Talk about why you're drawn to this field and how you've been involved in community service or support roles. We want to see your commitment and the heart you bring to the table!
Highlight Relevant Experience:Make sure to spotlight any hands-on experience you have! Whether it's internships, volunteering, or relevant coursework, detail how your past experiences relate to the role at Response. We love seeing candidates who have practical skills and a real understanding of social issues.
Certificates and Training Matter:If you've got any relevant certifications or training specific to social work (like safeguarding training or counselling qualifications), don’t forget to include these in your CV! These details can set you apart and show us you’re serious about your professional development.
Be Flexible with Your Availability:Since this is a part-time role, explain your availability clearly in your application. Let us know when you can start and how many hours you’re looking to work. Being upfront about your schedule will help us see how you fit into the team at Response.
How to prepare for a job interview at Response
✨Show Your Passion for Helping Others
In social work, it's all about your commitment to making a difference. Be ready to share specific experiences that highlight your passion for helping others, whether that's through volunteering, placements, or personal stories. We want to see that genuine drive during your chat with Response.
✨Know Your Social Work Theories
You might be quizzed on social work theories or models that inform your practice, like the person-in-environment approach. Brush up on these concepts and be prepared to discuss how you'd apply them in a practical setting. This could be a game changer in your interview for a Housing Team Manager at Response.
✨Flexibility and Availability are Key
As you're going for a part-time role, highlight your flexibility and how it would fit with the organisation's needs. Have examples ready that demonstrate your availability for various shifts or urgent situations—that's just gold for a social work role.
✨Prepare for a Situation-Based Discussion
Expect scenario-based questions where you'll need to demonstrate how you'd handle specific situations with clients or stakeholders. Think of a couple of real-life scenarios you've encountered and articulate your thought process. This will show Response that you're ready to hit the ground running in the Housing Team Manager role.
