You are the daily operational link between the client and Growth OS. You manage the communication of weekly learning loops to clients, cross-module coordination, and alignment between client expectations and system outputs. Not account management - system operations on the client side.
What you'll operate:
- Weekly learning loop communication to clients - insights, actions, and results
- Cross-module coordination: ensuring all teams deliver in sync for each client
- Client expectation management and alignment with system outputs
- Operational issue escalation and resolution
What the system requires:
- 3+ years in account management, client services, or growth marketing
- Strong communication skills - you translate system outputs into client language
- Cross-functional coordination experience across marketing, data, and creative teams
- You manage the client relationship as a system, not a to-do list.
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Account Manager employer: Response
Response is an exceptional employer dedicated to empowering individuals through excellent mental health services in Aylesbury. With a strong focus on employee growth, we offer extensive training opportunities, including professional qualification sponsorship and a supportive work culture that values caring, safety, creativity, and aspiration. Our comprehensive benefits package, including generous annual leave, wellbeing support, and a commitment to diversity and inclusion, makes Response a rewarding place to build a meaningful career in mental health support.
