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- Tasks: Support residents with mental health challenges in a caring and empowering environment.
- Company: Join Response, a leading provider of mental health services in a supportive team.
- Benefits: Enjoy 37 days annual leave, professional development, and employee discounts.
- Other info: Flexible hours, training in therapeutic techniques, and a friendly, inclusive culture.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: GCSEs in English and Maths, commitment to personal development, and good communication skills.
The predicted salary is between 14 - 15 £ per hour.
£14.06 - £15.19 per hour (depending on experience)
Hours – Part-Time, Monday – Sunday, inclusive of bank holidays, shifts include mornings, evenings, weekends & sleep in’s.
Service – Carramar, Thatcham, Berkshire.
Our mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living.
What You’ll Be Doing
Response is looking for an enthusiastic, caring person to join their dedicated team at Carramar. The team focuses on providing care for clients in a 24-hour, 7-day a week supported housing service in Thatcham. They create a comfortable, safe and pleasant environment while helping residents work towards more independent living.
As a Mental Health Support Worker, you will be responsible for providing person‑centred support to residents with serious mental illness, including adults with primary diagnoses of psychotic illness and other coexisting conditions such as physical health issues, neurodiversity, drug & alcohol use, and cognitive impairment.
- Provide emotional support, encouragement and practical assistance to residents with daily living activities, including medication assistance, engaging with interests, education and accessing community groups, employment opportunities, and teaching life skills such as shopping, budgeting, public transport use, meal planning and preparation, and maintaining accommodation.
- Foster a supportive and empowering environment that promotes residents’ independence.
- Support and monitor clients’ physical and mental health, liaise with primary and mental health services as appropriate.
- Help clients attend appointments where required.
- Ensure daily paperwork is completed.
- Support the Service Manager to achieve monthly service targets.
- Comply with all Health and Safety measures to keep residents, visitors, colleagues and yourself safe.
- Maintain property and resident rooms to a good standard.
- Promote family, friend and carer engagement, ensuring they are involved and given information about the service.
The Successful Applicant
Essential criteria:
- GCSE’s in English and Maths (or equivalent)
- Commitment to undertake continual personal development, including completing the Care Certificate
- IT literate with experience using MS Office packages
- Good communication skills, written, verbal and listening
- Flexible approach to working hours, including weekends
- Genuine interest in mental health and well‑being with a commitment to delivering Response's mission
- Ability to provide non‑judgemental, emotional and practical support to residents
- Demonstrated high levels of personal and professional integrity consistent with Response’s vision, mission and values
- Ability to follow health and safety procedures
- Demonstrated respect for difference and diversity
What We Offer
- 37 days annual leave (inclusive of bank holidays)
- Blue Light card and other discounted shopping
- Employee Assistance Plan – access to free counselling
- Cycle to Work Scheme
- Enhanced family friendly leave
- Professional qualification sponsorship and study leave
- £500 refer a friend bonus scheme
- Optional health cash care plan with money off prescriptions and treatments
- Wellbeing hub and mental wellbeing support app – approved by NHS
- Free flu jabs
- Free DBS application
You will receive training and confidence to use core therapeutic talk therapies such as Cognitive Behavioural Therapy, Motivational Interviewing, Strength‑based Trauma Informed Care and Mutual Aid to provide the best possible support to our clients.
Eligibility Requirements
All roles require a DBS check and two references from most recent employers. Applicants must have the right to work in the UK. Response does not offer sponsorship under the points based system. Should you require sponsorship, you will be withdrawn from the recruitment process. Our employees and clients come from all over the world; we proudly promote a friendly and inclusive culture and are registered as a Disability Confident Employer.
Bank mental health support worker in Thatcham employer: Response Organisation
Contact Detail:
Response Organisation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bank mental health support worker in Thatcham
✨Tip Number 1
Get to know the company! Research Response and their mission. When you understand their values, you can tailor your conversations to show how you fit right in. It’s all about making that connection!
✨Tip Number 2
Practice makes perfect! Before any interview, run through common questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your passion for mental health support.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips about the role and the team culture, plus it shows your genuine interest in joining the crew at Carramar.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about wanting to be part of the Response family.
We think you need these skills to ace Bank mental health support worker in Thatcham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your experience and skills that match the job description. We want to see how you can bring your unique flair to the role of a Mental Health Support Worker!
Show Your Passion: Let your enthusiasm for mental health shine through in your written application. We love candidates who genuinely care about making a difference in people's lives, so share your motivation and commitment to our mission!
Be Clear and Concise: Keep your writing straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’d be a great fit for our team.
Proofread Before You Submit: Take a moment to check your application for any typos or grammatical errors. A polished application shows attention to detail, which is super important in this role. We want to see your best work, so don’t skip this step!
How to prepare for a job interview at Response Organisation
✨Know Your Stuff
Make sure you understand the role of a Bank Mental Health Support Worker inside out. Familiarise yourself with the key responsibilities, such as providing emotional support and assisting with daily living activities. This will help you answer questions confidently and show your genuine interest in the position.
✨Show Your Passion for Mental Health
During the interview, express your commitment to mental health and well-being. Share any personal experiences or insights that highlight your understanding of the challenges faced by individuals with mental health issues. This will demonstrate your empathy and dedication to the mission of Response.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to provide non-judgemental support. Think of examples from your past experiences where you successfully handled similar situations, and be ready to discuss how you would approach various challenges in this role.
✨Ask Thoughtful Questions
At the end of the interview, take the opportunity to ask insightful questions about the team dynamics, training opportunities, or the specific challenges faced by residents. This shows your enthusiasm for the role and helps you gauge if the environment is the right fit for you.