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- Tasks: Support individuals experiencing homelessness to achieve independence and sustain their own tenancies.
- Company: Response, a compassionate organisation dedicated to mental health and housing support.
- Benefits: Generous annual leave, flexible working, professional development, and employee wellbeing support.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: GCSEs in English and Maths, commitment to personal development, and understanding of homelessness issues.
- Other info: Join a diverse team and enjoy a friendly, inclusive culture with excellent career growth opportunities.
The predicted salary is between 22700 - 25700 £ per year.
Our mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living. Do you have the desire to empower and promote independence and an interest in mental health?
Homeless Support Worker - £27,560 - £30,680 per annum (Salaries vary depending on experiences)
Hours – 37 hours per week, Monday to Friday
Department – Adult Service Delivery
Location – Oxfordshire – Hybrid working with regular visits to client accommodation
What You’ll Be Doing:
Response are recruiting for a Homeless Support Worker within Adult Services, Settled Oxfordshire, to help people who have had experiences of street homelessness, and repeated placements within supported and crisis housing services to sustain their own tenancy, live independently, and move-on into mainstream accommodation. Working closely in partnership with a range of other providers, both voluntary and statutory, you will have the support and guidance of the Service Manager to provide a housing management, support and move-on service to a small group of vulnerable people who have recently experienced homelessness. The accommodation will be located within Oxford City and throughout the County.
Overall job responsibility:
- To provide an intensive support and housing management service to a caseload of 9 or 10 clients through proactive floating support.
- To ensure that each client has a comprehensive support plan with achievable goals and outcomes and a robust risk assessment and that both documents will be updated regularly with input of client and other professionals delivering support interventions.
- To provide person centred support to the clients and recognise that they are experts by experience.
- To work with each successful referral to identify interventions that will allow the client to move into the accommodation, sustain their home, and identify and plan for the factors/ challenges that might destabilise their tenancy.
- Supporting clients with benefit applications, affordability assessments and repayment plans.
- To conduct regular visits to the accommodation and support the clients with practical skills such as budgeting, cleaning, etc.
- To ensure that the clients will engage with agencies providing support with addressing needs such as substance misuse, offending, accessing education, employment and training.
- To ensure that clients are encouraged to engage in meaningful activities.
- To ensure that the properties are safe and compliant with Health and Safety regulations.
- To ensure that internal and external stakeholders and partnership agencies are informed about progress of each client.
- Provide a housing management service for the clients, including dealing with rent arrears, managing anti-social behaviour, dealing with other breaches of the tenancy agreement, serving notices and reporting and ordering any repairs.
- Be aware of early signs of abuse, potential safeguarding and ensure that reporting procedures are followed when Safeguarding is triggered.
- To provide regular reports on the progress of each case.
- To support the client with understanding their move on options and create a realistic move on plan for each client including increasing living skills, preparing for and finding work, move on, budgeting, substance misuse and much more.
The Successful Applicant:
- GCSE’s in English and Maths (or equivalent)
- A commitment to undertake continual personal development
- Solid understanding of homelessness and issues connected to it.
- Ability to effectively engage with clients and provide non-judgmental support and advice.
- Good Communication Skills, written, verbal & listening.
- Safeguarding.
- Understanding on complex trauma and personality disorder.
- Working with clients with history of homelessness, substance use, offending, challenging behaviour.
- Ability to act calmly in a professional manner whilst dealing with unpredictable and challenging behaviour.
- Ability to engage with and build appropriate working relationships.
What We Offer:
- 33 days annual leave (inclusive of bank holidays)
- Blue Light card and other discounted shopping
- Employee Assistance Plan - with access to free counselling
- Cycle to Work Scheme (after probation)
- Enhanced family friendly leave
- Flexible and agile working opportunities (role dependent)
- Professional qualification sponsorship and study leave
- £500 refer a friend bonus scheme
- Optional health cash care plan with money off prescriptions and treatments
- Wellbeing hub and mental wellbeing support app – approved by NHS
- Free flu jabs
- Free DBS application
If this Homeless Support Worker position sounds like the role for you then please apply today! We would love to hear from you! This vacancy may be closed early. To learn more about Response and what we do, please visit our website. Closing Date – 18/02/2026
Our employees and clients come from all over the world, we proudly promote a friendly and inclusive culture and are registered as a Disability Confident Employer. We are committed to safeguarding and promoting the welfare of our clients. All our roles require an enhanced DBS check, two references from most recent employers and you must have the right to work in the UK.
Homeless Support Worker in Oxford employer: Response Organisation
Contact Detail:
Response Organisation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Homeless Support Worker in Oxford
✨Tip Number 1
Get to know the organisation! Research Response and their values. When you understand what they stand for, you can tailor your approach during interviews to show how you embody those values.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work there.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to homelessness and support work. Use real-life examples from your experience to demonstrate your skills and understanding.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds.
We think you need these skills to ace Homeless Support Worker in Oxford
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for helping others shine through. We want to see your genuine interest in mental health and supporting those who have experienced homelessness.
Tailor Your CV: Make sure your CV is tailored to the Homeless Support Worker role. Highlight relevant experiences and skills that align with our mission at Response, especially your understanding of homelessness and client engagement.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language to describe your experiences and how they relate to the responsibilities of the role. We appreciate clarity!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join our compassionate team.
How to prepare for a job interview at Response Organisation
✨Know Your Stuff
Make sure you understand the key issues surrounding homelessness and mental health. Brush up on the challenges faced by individuals in these situations, as well as the support services available. This knowledge will help you demonstrate your commitment to empowering clients during the interview.
✨Showcase Your Empathy
During the interview, be prepared to share examples of how you've provided non-judgmental support in the past. Highlight your ability to build trusting relationships with vulnerable individuals, as this is crucial for a Homeless Support Worker role.
✨Prepare for Scenario Questions
Expect to be asked about how you would handle specific situations, such as dealing with challenging behaviour or supporting someone with substance misuse issues. Think through your responses in advance, focusing on your problem-solving skills and your approach to person-centred support.
✨Ask Thoughtful Questions
At the end of the interview, take the opportunity to ask insightful questions about the organisation's approach to client support and their values. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
