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- Tasks: Provide emotional support and practical assistance to residents with mental health challenges.
- Company: Join a caring and inclusive team dedicated to empowering individuals in their journey to independence.
- Benefits: Enjoy 33 days annual leave, professional development, and a supportive work environment.
- Why this job: Make a real difference in people's lives while gaining valuable experience in mental health support.
- Qualifications: GCSEs in English and Maths, good communication skills, and a passion for mental health.
- Other info: Receive training in therapeutic techniques and access to wellbeing support resources.
The predicted salary is between 13 - 14 £ per hour.
£13.16 – £14.22 per Hour
Hours – Part-Time hours, Monday - Friday. Occasional evening & weekends.
Service – Transitional Support, Oxford.
What You’ll Be Doing:
The Transitional Support team are looking for an enthusiastic and motivated individual to join their team. The team focuses on providing care, 5 days a week, for clients in both shared houses and flats, creating a comfortable, safe and pleasant environment while helping residents work towards more independent living in the future. The position will require occasional evening and weekend work as required in accordance with the shift rota.
As a Mental Health Support Worker, you will be responsible for providing person‑centred support to residents with serious mental illness including adults who have a primary diagnosis of a psychotic illness often with one or more coexisting conditions such as physical health issues, neurodiversity, drugs & alcohol use and cognitive impairment.
Overall job responsibility:
- Provide emotional support, encouragement, and practical assistance to residents with daily living activities. This may include medication assistance, engaging with interests, education, accessing community groups/facilities, employment, teaching life skills such as shopping, budgeting, using public transport and skills such as planning to prepare and cook meals, maintain accommodation.
- Foster a supportive and empowering environment that promotes residents' independence.
- Support and monitor clients' physical and mental health through key working and ensuring access where appropriate to primary health services or liaising with mental health services.
- Support clients to attend appointments where required.
- Ensure daily paperwork is completed.
- Support the Service Manager to achieve monthly service compliance.
- Comply with all Health and Safety measures to keep residents, visitors, colleagues and yourself safe.
- Work with all residents using a trauma informed approach using the 6 principles of trauma informed care: Safety, Trust, Choice, Collaboration, Empowerment and Cultural Consideration.
- Promote family, friend and carers engagement, ensuring they are involved in their loved one’s support and given information about the service.
The Successful Applicant:
Our main priority for all our roles at Response is to find people that can live our values every day – Caring, Safe, Creative and Aspirational.
Essential criteria:
- GCSE’s in English and Maths (or equivalent).
- A commitment to undertake continual personal development including completing the Care Certificate.
- IT literate with experience using MS Office packages.
- Good communication skills, written, verbal and listening.
- Ability to provide non‑judgemental, emotional and practical support to residents.
- A genuine interest in mental health and well‑being with a commitment to delivering Response's mission.
- Demonstrates high levels of personal and professional integrity working to Response’s vision, mission and values.
- Ability to follow health and safety procedures.
- Demonstrate respect for difference and diversity.
What We Offer:
- 33 days annual leave (inclusive of bank holidays).
- Blue Light card and other discounted shopping.
- Employee Assistance Plan - with access to free counselling.
- Cycle to Work Scheme.
- Enhanced family friendly leave.
- Professional qualification sponsorship and study leave.
- £500 refer a friend bonus scheme.
- Optional health cash care plan with money off prescriptions and treatments.
- Wellbeing hub and mental wellbeing support app – approved by NHS.
- Free flu jabs.
- Free DBS application.
You will receive the training and confidence to use core therapeutic talk therapies such as Cognitive Behavioural Therapy, Motivational Interviewing, Strength-based Trauma Informed Care and Mutual Aid to provide the best possible support to our clients.
If this Bank Mental Health Support Worker position sounds like the role for you then please apply today! We would love to hear from you!
This vacancy may be closed early. To learn more about Response and what we do, please visit our website.
Closing date - 28/04/2026.
Our employees and clients come from all over the world, we proudly promote a friendly and inclusive culture and are registered as a Disability Confident Employer. We are committed to safeguarding and promoting the welfare of our clients. All our roles require an enhanced DBS check, two references from most recent employers and you must have the right to work in the UK.
Bank Mental Health Support Worker, Oxford employer: Response Organisation
Contact Detail:
Response Organisation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bank Mental Health Support Worker, Oxford
✨Tip Number 1
Get to know the company culture! Before your interview, check out their website and social media. This will help you understand their values and how you can fit in, especially since they value caring and creativity.
✨Tip Number 2
Practice your responses to common interview questions. Think about how your experiences align with the role of a Mental Health Support Worker. We want to hear about your passion for mental health and how you can provide that non-judgemental support.
✨Tip Number 3
Showcase your skills! Bring examples of how you've helped others in the past, whether through volunteering or previous jobs. This is your chance to demonstrate your commitment to empowering residents towards independence.
✨Tip Number 4
Don’t forget to ask questions during your interview! This shows your interest in the role and helps you gauge if it’s the right fit for you. Ask about their approach to trauma-informed care or how they support staff development.
We think you need these skills to ace Bank Mental Health Support Worker, Oxford
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for mental health shine through! We want to see that you genuinely care about supporting others and are excited about the role.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the job description. Mention specific duties from the role and how you've tackled similar challenges in the past.
Be Clear and Concise: Keep your writing straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This helps us understand your qualifications quickly!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Response Organisation
✨Know Your Stuff
Before the interview, make sure you understand the role of a Bank Mental Health Support Worker. Familiarise yourself with the key responsibilities and the values of the company. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Your Passion for Mental Health
During the interview, express your genuine interest in mental health and well-being. Share any relevant experiences or stories that highlight your commitment to supporting individuals with mental health challenges. This will resonate with the interviewers and demonstrate that you align with their mission.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your ability to handle real-life situations. Think about how you would support a resident facing challenges, using a trauma-informed approach. Practising these scenarios can help you articulate your thought process and problem-solving skills effectively.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they measure success in the role. This shows your enthusiasm and helps you determine if the company culture is a good fit for you.