Senior Business Development Executive – B2B Sales
Response Logistics | Stoke-on-Trent, Staffordshire
Pay rate: Between £17 per hour + Uncapped Lifetime Commission
Working hours: Monday to Friday, 9:00 am – 4:00 pm (30-minute unpaid lunch break)
About Us
Response Logistics is a leading pallet distribution company based in Stoke-on-Trent, providing reliable pallet collection and delivery services across the UK and Ireland.
As part of several established pallet networks with depots nationwide, we help businesses of all sizes move their goods efficiently and reliably. We pride ourselves on delivering excellent customer service, building long-term relationships and providing tailored logistics solutions to meet our customers’ needs.
We are looking for a motivated, confident and commercially minded Sales Representative to join our growing team and help drive new business across the UK and Ireland, covering areas in ST, CW, SK & M postcodes.
If you enjoy speaking to people, building relationships and winning new business, this is an opportunity to develop your sales career with a competitive hourly rate and uncapped lifetime commission.
What Will You Be Doing?
As a Senior Business Development Executive, your primary responsibility will be identifying, contacting and securing new B2B customers who require pallet distribution services.
Your day-to-day responsibilities will include:
Outbound Telesales: Making outbound cold calls to prospective business customers to introduce Response Logistics and our pallet distribution services.
New Business Development: Identifying potential customers, generating leads and converting prospects into active accounts.
Selling Solutions, Not Just Prices: Communicating the value of our services, including reliability, communication, tracking and customer support, rather than competing on price alone.
Prospecting: Researching businesses, identifying suitable opportunities and maintaining a consistent pipeline of potential customers.
CRM Management: Accurately recording calls, conversations, follow-ups, opportunities and account information within our CRM system.
Follow-Up: Proactively contacting prospects, progressing opportunities and ensuring no potential business is overlooked.
Negotiation and Closing: Understanding customer requirements, presenting suitable solutions and securing new business.
Performance Management: Working towards agreed targets while maintaining a consistent and professional approach.
F2F meetings: Meeting with prospects face to face when requested or necessary
Field Sales: Scouting areas like industrial estates to obtain intel on potential prospects and approaching businesses when an opportunity arises
What Are We Looking For?
We are looking for someone who combines confidence and charisma with discipline, determination and a genuine desire to succeed.
You do not necessarily need experience in the pallet distribution industry, but you must be comfortable speaking to businesses, building rapport and picking up the phone to new prospects.
Previous telesales or telephone-based sales experience.
Confidence when speaking to new people and engaging with business decision-makers.
A personable, approachable and likeable manner.
Strong communication skills and the ability to build rapport quickly.
Good listening skills and the ability to understand customer needs.
A proactive, self-motivated and determined attitude.
Resilience and the ability to handle rejection positively.
A consistent and disciplined approach to daily activity and follow-ups.
Strong organisational skills and attention to detail.
The ability to analyse opportunities and identify potential business.
Adaptability and the ability to solve problems.
Good written English and the ability to maintain accurate CRM records.
Honesty, reliability and accountability.
The ability to present information clearly and professionally.
A genuine desire to learn, improve and achieve results.
Required Experience
Experience selling services rather than physical products.
Previous experience using a CRM system.
Experience prospecting and securing new business independently.
Knowlage and Experience in the Transport Industry
Above all, we want someone with the right attitude, work ethic and personality.
Sales experience is important, but the ability to build relationships, remain persistent and consistently deliver results is what will set you apart.
Pay, Commission and Benefits
£17 per hour basic salary (Yearly pay review)
Uncapped lifetime commission: The full commission structure and terms will be discussed during the interview process.
Free gym membership: Membership with PureGym.
Additional annual leave: An extra half-day of holiday for every completed year of service.
Team events: Opportunities to get involved in company social events.
Career development: The opportunity to develop your sales skills and grow alongside an established logistics business.
Quarterly bonus: £200 quarterly bonus if all expectations are met
We want to reward people who bring in new business, build lasting customer relationships and contribute to the long-term growth of Response Logistics.
Working Hours
Monday to Friday.
9:00 am to 4:00 pm - Ability to be flexible with hours if required
This is a consistent weekday working pattern, offering a structured working day while giving you the opportunity to develop your sales career.
Training and Development
You will receive structured training to help you understand our services, systems, sales processes and target market.
Your initial training will cover
Pallet distribution service offerings
How to identify suitable prospects
How to approach potential customers
How to manage sales conversations
How to use our CRM effectively.
Targets and Career Progression
You will progressively develop your outbound prospecting skills, build a strong sales pipeline and convert opportunities into active customer accounts, with support and guidance throughout your first six months.
This is a results-driven role, requiring consistency, determination and a proactive approach. You will be expected to achieve targets, maintain accurate CRM records, manage your pipeline effectively and build long-term customer relationships. Regular performance reviews will support your progress and development.
Who Would Suit This Role?
This role would suit someone with experience in telesales, business development, account management or another target‑driven sales environment.
You should be confident on the phone, comfortable handling objections and speaking to decision‑makers, and motivated by winning new business. Industry experience is not essential, but a willingness to learn, take ownership and consistently follow up on opportunities is key.
Ready to Join Us?
If you are commercially minded, determined and motivated by uncapped commission and long-term career progression, we would love to hear from you.
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