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- Tasks: Lead the strategy and execution of innovative customer loyalty programmes.
- Company: Join a forward-thinking company at the forefront of MarTech and digital transformation.
- Benefits: Enjoy competitive salary, flexible working options, and opportunities for professional growth.
- Why this job: Make a real impact on customer engagement and loyalty in a dynamic environment.
- Qualifications: 10+ years in customer loyalty or digital consulting; strong analytical and client management skills required.
- Other info: Ideal for strategic thinkers passionate about marketing technology and customer experiences.
The predicted salary is between 43200 - 72000 £ per year.
We are seeking a dynamic and experienced Principal Consultant to lead the strategy, design, and execution of customer loyalty programs, closely integrated with MarTech platforms and digital transformation initiatives. This role requires a strategic thinker with a strong background in marketing technology, customer engagement, data-driven personalization, and omnichannel loyalty experiences.
Qualifications:
- 10+ years of experience in customer loyalty, CRM, MarTech, or digital consulting roles.
- Proven experience designing and deploying loyalty programs for large-scale clients or brands.
- Strong knowledge of marketing technology platforms, customer data platforms (CDPs), and automation tools.
- Excellent client-facing, consulting, and stakeholder management skills.
- Analytical mindset with experience in using data to drive program performance.
- Bachelor's degree in Marketing, Business, or related field (MBA preferred).
Principal Consultant employer: Response Informatics
Contact Detail:
Response Informatics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Principal Consultant
✨Tip Number 1
Network with professionals in the MarTech and customer loyalty sectors. Attend industry events, webinars, or local meetups to connect with potential colleagues and learn about the latest trends and challenges in the field.
✨Tip Number 2
Showcase your expertise by sharing insights on platforms like LinkedIn. Write articles or posts about successful loyalty programmes you've implemented or innovative strategies you've developed to engage customers.
✨Tip Number 3
Prepare for interviews by familiarising yourself with our company’s current loyalty initiatives and MarTech tools. Be ready to discuss how your experience aligns with our goals and how you can contribute to enhancing customer engagement.
✨Tip Number 4
Consider obtaining certifications related to customer loyalty, CRM, or marketing technology. This not only enhances your skills but also demonstrates your commitment to staying updated in a rapidly evolving industry.
We think you need these skills to ace Principal Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer loyalty, CRM, and MarTech. Use specific examples of loyalty programs you've designed and deployed, especially for large-scale clients.
Craft a Compelling Cover Letter: In your cover letter, emphasise your strategic thinking and analytical mindset. Discuss how your background aligns with the role's requirements and how you can contribute to the company's digital transformation initiatives.
Showcase Relevant Skills: Clearly outline your knowledge of marketing technology platforms and customer data platforms (CDPs). Mention any automation tools you have experience with, as these are crucial for the role.
Highlight Client Engagement Experience: Since this role requires excellent client-facing skills, provide examples of your consulting experience and stakeholder management. Demonstrating your ability to engage with clients effectively will strengthen your application.
How to prepare for a job interview at Response Informatics
✨Showcase Your Strategic Thinking
As a Principal Consultant, you'll need to demonstrate your ability to think strategically. Prepare examples of how you've successfully led customer loyalty programs in the past, focusing on your approach to strategy, design, and execution.
✨Highlight Your MarTech Expertise
Make sure to discuss your experience with marketing technology platforms and customer data platforms. Be ready to explain how you've integrated these tools into loyalty programmes and how they have enhanced customer engagement.
✨Demonstrate Data-Driven Decision Making
Since this role requires an analytical mindset, come prepared with specific instances where you've used data to drive program performance. Discuss metrics you tracked and how they influenced your decisions.
✨Prepare for Client-Facing Scenarios
Given the importance of client-facing skills in this role, think about past experiences where you've managed stakeholders or consulted with clients. Be ready to share how you built relationships and ensured client satisfaction.
