At a Glance
- Tasks: Lead support operations for Delinea PAM services, ensuring stability and reliability.
- Company: Join a forward-thinking company focused on secure access management.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on continuous improvement and career advancement.
- Why this job: Make a real impact in cybersecurity while leading innovative PAM solutions.
- Qualifications: 8+ years in PAM with hands-on experience in Delinea Secret Server.
The predicted salary is between 63000 - 77000 £ per year.
We are seeking an experienced PAM Support Lead to deliver secure, stable, and highly available Privileged Access Management (PAM) services.
The ideal candidate will lead the support operations for the Delinea platform, ensuring the integrity and reliability of privileged access services.
What You'll Do Lead L2/L3 support operations for Delinea Secret Server, ensuring platform stability, adherence to SLAs, effective incident management, and timely issue resolution.
Ensure 24x7 availability and reliability of core PAM services, including remote access, password vaulting, and session monitoring.
Execute server build and lifecycle activities, including onboarding/offboarding assets and managing role associations.
Monitor system health and respond to availability alerts promptly.
Fulfill service requests, provide L2/L3 support, and escalate complex issues to vendor support as necessary.
Configure and maintain account discovery, vaults, password rotation, and approval workflows.
Administer and optimize Delinea authentication and authorization policies.
Maintain and support third-party integrations, including Splunk (SIEM) and Okta (Federation/MFA).
Manage disaster recovery capabilities, including invocation, failover/rollback, maintaining DR plans, and conducting periodic testing.
Collaborate with security, infrastructure, architecture, and business stakeholders to define support processes, operational standards, and PAM roadmap priorities.
Mandatory Skills 8+ years of experience in Privileged Access Management (PAM).
Hands-on experience supporting Delinea Secret Server, including account onboarding, discovery, password rotation, vault administration, and policy management.
Strong troubleshooting skills for Delinea platform issues, access failures, discovery jobs, connector configurations, and privileged session management.
Experience integrating Delinea with Active Directory, LDAP, SIEM, ITSM, and IAM solutions.
Knowledge of PAM governance, audit support, access reviews, compliance reporting.
- Deal
- Breaker
Skill: Red Hat PAM.
Preferred Skills Experience with additional PAM tools and technologies.
Familiarity with cloud-based PAM solutions.
Certifications in PAM or related security fields.
PAM Support Lead employer: Response Informatics
As a Credit Collections Specialist at our company, you will thrive in a dynamic work environment that prioritises employee development and collaboration. We offer competitive benefits, a supportive culture that encourages innovation, and ample opportunities for professional growth, all while being located in a vibrant area that fosters both personal and career advancement.
StudySmarter Expert Advice🤫
We think this is how you could land PAM Support Lead
✨Get Involved in the Cybersecurity Community
Diving into the cybersecurity community is key for landing that full-time gig. Join forums like Reddit's r/cybersecurity or attend local meetups to connect with industry veterans and other job seekers. Networking is everything in this field—don’t just be a passive lurker!
✨Show Off Your Skills with Capture the Flag Competitions
Participate in Capture the Flag (CTF) competitions; these are not just a fun way to boost your skills but also a chance to showcase your talent to potential employers. Many companies, including Response Informatics, love seeing candidates who actively engage in these challenges.
✨Tailor Your Online Presence
Make sure your LinkedIn and any professional profiles reflect your cybersecurity expertise. Share your projects, whether they’re personal or from a previous role, to catch the eye of hiring managers. This is how they’ll find your passion and commitment to the field!
✨Apply Directly Through Response Informatics
Don’t forget to head straight to our website and check out any openings for cybersecurity roles at Response Informatics. Applying directly can sometimes give you an edge, especially if you can mention that you've been following our work or engaging in the community.
We think you need these skills to ace PAM Support Lead
Some tips for your application 🫡
Show off your technical skills:In cybersecurity, it's crucial to highlight your technical prowess. Make sure your CV showcases specific skills like network security, penetration testing, or threat analysis. If you have relevant certifications (like CEH or CISSP), pop those on the front page to grab attention!
Tailor your portfolio for the role:Even for a full-time role, a portfolio can set you apart. If you've worked on any cybersecurity projects—be it CTF challenges, security assessments, or research papers—include these in your application. This demonstrates not just your skills, but also your hands-on experience!
Use real-world examples:When writing your cover letter, don’t just stick to your qualifications. Share real-world examples of how you’ve tackled security issues or vulnerabilities. This gives the hiring team at Response Informatics insight into your practical problem-solving abilities and makes your application memorable.
Demonstrate your passion for cybersecurity:Cybersecurity is an ever-evolving field, so show us that you’re always learning! Mention any recent courses, webinars, or industry events you’ve attended. This not only exhibits your enthusiasm but also signals to Response Informatics that you’re committed to staying ahead in the game.
How to prepare for a job interview at Response Informatics
✨Sharpen Your Technical Skills
For a role in cybersecurity, it’s essential to be up-to-date with the latest tools and techniques. Brush up on your knowledge of firewalls, intrusion detection systems, and vulnerability assessment tools. Be ready to discuss specific scenarios where you’ve applied these skills, as hands-on experience can really set us apart in interviews.
✨Prepare for Scenario-Based Questions
Expect the interviewers at Response Informatics to throw in some hypothetical situations to see how you’d handle them. Think about common security breaches or incidents and be prepared to explain how you would respond. This not only shows your problem-solving skills but also your understanding of real-world cybersecurity challenges.
✨Highlight Your Certifications
Certifications like CompTIA Security+, CISSP, or CEH can give you a significant edge in a full-time role in cybersecurity. Make sure to mention these during your interview and be prepared to discuss what you learned through those certifications and how they relate to the position at Response Informatics.
✨Show Your Passion for Cybersecurity
Since you’re going for a full-time gig, showing genuine enthusiasm for the field can make all the difference. Share any personal projects, blogs, or communities you’re part of that relate to cybersecurity. This not only showcases your passion but also your commitment to staying engaged in this ever-evolving field.
