At a Glance
- Tasks: Lead software asset management projects and optimise enterprise SAM environments.
- Company: Dynamic tech firm in London with a focus on innovation.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Join a collaborative team and tackle complex challenges in a fast-paced environment.
- Why this job: Make a real impact by transforming software asset management processes.
- Qualifications: 8+ years in SAM, strong ServiceNow SAM Pro expertise, and consulting skills.
The predicted salary is between 72000 - 88000 £ per year.
Role: Software Asset Management (SAM) SME / ServiceNow SAM Pro Consultant
Location: London, UK
Type: FTC OR Contract (Hybrid)
Role Overview:
We are looking for an experienced Software Asset Management (SAM) SME with strong ServiceNow SAM Pro expertise who can provide both technical and consulting leadership across complex enterprise SAM environments. The ideal candidate should have experience assessing existing SAM landscapes, identifying gaps across technology, data, processes and operating models, and designing solutions that improve software asset visibility, compliance, automation and cost optimisation.
Key Responsibilities
- Assess enterprise Software Asset Management landscapes across people, process, technology, data and governance.
- Evaluate existing ServiceNow SAM Pro implementations and identify opportunities to improve adoption and value realization.
- Assess end-to-end SAM processes including software discovery, inventory, normalization, entitlements, reconciliation, compliance and optimisation.
- Evaluate and improve Effective Licence Position (ELP) and software entitlement management.
- Identify opportunities to automate manual SAM activities using ServiceNow workflows, automation and AI.
- Assess integration across SAM, HAM, CMDB, Discovery, procurement/S2P, contracts and financial systems.
- Identify software cost-optimisation opportunities including unused licences, shelfware, over-licensing, duplicate applications, vendor consolidation and renewal optimisation.
- Design appropriate SAM target operating models, processes and governance frameworks.
- Assess technology options and provide recommendations across optimising/configuring existing platforms, augmenting capabilities or developing new capabilities where appropriate.
- Develop SAM transformation roadmaps, including quick wins and longer-term initiatives.
- Define relevant KPIs, business outcomes and cost-saving levers for SAM transformation.
- Translate business challenges into solution approaches, architecture, implementation roadmaps and clearly defined work packages.
- Engage confidently with senior business, procurement, technology and ServiceNow stakeholders.
Required Skills & Experience
- 8+ years of experience in Software Asset Management / IT Asset Management within large enterprise environments.
- Strong expertise in ServiceNow SAM Pro.
- Strong understanding of the complete SAM lifecycle: Discovery → Inventory → Normalisation → Entitlements → Reconciliation → Compliance → Optimisation → Renewal.
- Experience establishing and managing Effective Licence Positions (ELPs).
- Strong understanding of ServiceNow Discovery, CMDB and software normalization.
- Understanding of HAM and SAM/HAM integration.
- Experience integrating SAM with procurement, contracts, finance and S2P processes.
- Strong knowledge of enterprise software licensing and optimisation across major publishers such as Microsoft, Oracle, IBM, SAP, VMware/Broadcom and Adobe.
- Demonstrable experience identifying software licence savings and optimisation opportunities.
- Experience designing SAM operating models, governance structures and transformation roadmaps.
- Ability to distinguish between platform limitations, configuration gaps, data-quality issues, process deficiencies and operating-model challenges.
- Strong consulting, problem-solving, workshop and stakeholder-management skills.
Preferred Experience
- ServiceNow SAM/ITAM certifications, exposure to HAM Pro, ITOM/Discovery and CMDB, experience with platforms such as Flexera or Snow, and experience working with large and complex enterprise software estates would be advantageous.
Profile We Are Looking For
The key requirement is not a pure ServiceNow developer. We need someone who combines deep SAM/SAM Pro knowledge with a consulting mindset—someone who can be presented with an enterprise SAM problem, diagnose the underlying issues, challenge assumptions, recommend an approach and articulate a credible transformation solution.
Software Associate in London employer: Response Informatics
As a Credit Collections Specialist at our company, you will thrive in a dynamic work environment that prioritises employee development and collaboration. We offer competitive benefits, a supportive culture that encourages innovation, and ample opportunities for professional growth, all while being located in a vibrant area that fosters both personal and career advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Software Associate in London
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Response Informatics or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Response Informatics.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Response Informatics.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Response Informatics that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Software Associate in London
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Response Informatics.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Response Informatics and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Response Informatics
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Response Informatics uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
