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- Tasks: Engage with clients to renew insurance policies and provide tailored quotations.
- Company: Established commercial insurance provider with a focus on customer satisfaction.
- Benefits: Competitive salary, comprehensive training, pension scheme, and 25 days annual leave.
- Why this job: Join a dynamic team and make a real difference in client relationships.
- Qualifications: 1-2 years in commercial insurance and strong communication skills.
- Other info: Opportunity for career growth and professional development in a supportive environment.
The predicted salary is between 30000 - 35000 ÂŁ per year.
Full‑time, Permanent position in Lutterworth, United Kingdom. Work 5 days a week, Monday to Friday, 35 hours per week (9.00 – 17.00). Salary: £35,000 – £40,000 per annum (depending on experience).
Our client, a well‑established commercial insurance provider, is looking for an Insurance Account Executive to join their busy renewals team.
Key Responsibilities- Conduct fact‑finding calls to identify client requirements and provide quotations in line with Treating Customers Fairly principles.
- Contact clients to renew policies and prepare all renewal documentation in accordance with company guidelines.
- Communicate quotations, advising on price and cover to meet applicants’ needs.
- Achieve income and conversion targets by maximising use of team resources.
- Accurately document all customer interactions and maintain data integrity within Acturis.
- Balance company policy with customer benefit in all decision‑making processes.
- 1–2 years commercial insurance experience.
- Previous experience in telephone‑based insurance renewals or account management.
- Demonstrable commitment to customer satisfaction and professional integrity.
- Ability to handle challenging customers and complaints with patience and professionalism.
- Proven team‑player with strong work ethic and willingness to work occasional overtime.
- Highly organised, detail‑oriented and able to multitask in a fast‑paced environment.
- Proficiency in using Acturis or similar automated information systems.
- Track record of meeting or exceeding financial targets and KPIs.
- Proactive approach to process improvement and personal development.
- Good understanding of wider insurance policies.
- Comprehensive training and development programme.
- Company contributory pension scheme.
- Discretionary bonus scheme.
- 25 days annual leave plus increase after years of service.
- Medical insurance.
- Free on‑site parking.
The Caraires Consultancy operates with integrity by treating our clients, applicants and suppliers in a fair and honest manner as we want to be treated. Interested? Please apply below.
Renewals Executive in Lutterworth employer: Response Consulting
Contact Detail:
Response Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Renewals Executive in Lutterworth
✨Tip Number 1
Get to know the company inside out! Research their values, culture, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Be ready to explain how your experience aligns with the role of a Renewals Executive. Highlight your commercial insurance background and any successes you've had in renewals or account management.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and ready to take the next step in your career.
We think you need these skills to ace Renewals Executive in Lutterworth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Renewals Executive role. Highlight your commercial insurance experience and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your experience aligns with our values. Keep it concise but engaging – we love a good story!
Showcase Your Customer Focus: Since customer satisfaction is key, share examples of how you've gone above and beyond for clients in previous roles. We want to know how you handle challenging situations with professionalism and patience.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come through our own channels!
How to prepare for a job interview at Response Consulting
✨Know Your Stuff
Make sure you brush up on your commercial insurance knowledge, especially around renewals. Understand the key principles of Treating Customers Fairly and be ready to discuss how you've applied these in past roles.
✨Showcase Your Experience
Prepare specific examples from your previous roles that highlight your experience in telephone-based insurance renewals or account management. Be ready to explain how you handled challenging customers and met financial targets.
✨Demonstrate Your Organisational Skills
Since this role requires multitasking in a fast-paced environment, think of ways to showcase your organisational skills. You might want to share how you manage your time effectively or how you keep track of customer interactions.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. This could be about the team dynamics, company culture, or opportunities for professional development. It shows you're genuinely interested in the role and the company.
