At a Glance
- Tasks: Manage contracts and ensure top-notch collection of Council Tax and Business Rates.
- Company: Join a dynamic council team focused on community service and improvement.
- Benefits: Flexible working hours, competitive salary, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on continuous improvement and stakeholder engagement.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Experience in contract management and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Our Clients requires a Senior Revenues & Contracts Officer to assist in the contract and performance management of the Revenues Service provider with particular focus on maximising Council Tax and Business Rates collection and quality. The successful candidate will provide administrative support to the Revenue Manager and Deputy Revenue Manager. The need to be flexible is essential for this demanding role. Be responsible for quality checking and authorising refunds for Council Tax ensuring that Service Level Agreements are monitored, met and maintained.
Main responsibilities
- Keep abreast and be aware of all legislation current and statutory requirements relating to Council Tax and Business Rates, ensuring the Contractor is operating according to legislation.
- Assist the Revenue Manager and Deputy Revenue Manager on matters of dispute between the Contractor and Council Tax/Business Rates payers.
- Assist the Revenues Manager and Deputy Revenues Manager in dealing with Complaints, Members Enquiries, FOI's, Information Commissioners Office enquiries and Local Government Ombudsman enquiries in respect of the Revenues Service and provide feedback to ensure continued development of the service.
- Ensure that a 5% quality check on Council Tax refunds are undertaken.
- Liaise with other parts of the Council on both Council Tax and Business Rates Accounts issues and assist the collection of debts owed are agreed by the relevant departments and collected by quarterly journal.
- Administer and manage the Breathing Space process for both Council tax and Business Rates.
- Assess and administer applications for Discretionary Payments including Council Tax S13A requests and Business Rates Discretionary Rate relief and Hardship relief applications and reviews.
- Liaise with Business Improvement Districts (BID), managing the monthly BID payments and VAT invoices process and dealing with any enquiries.
- Develop and maintain an excellent relationship with all stakeholders always looking to improve performance and drive value for the council.
- Ensure that all documentation is maintained in an orderly manner for audit and retrieval purposes, and to assist in the audit process.
- Carry out all duties with due regard to the Council's policies relating to Equal Opportunities, Health and Safety and Data Protection.
- Undertake other duties of a comparable or lesser nature as and when required.
Senior Revenues and Contracts Officer employer: Resourgenix Ltd
As a Senior Revenues and Contracts Officer, you will thrive in a supportive and dynamic work environment that prioritises employee development and community impact. Our organisation fosters a culture of collaboration and flexibility, ensuring that you have the resources and opportunities to excel in your role while contributing to the effective management of Council Tax and Business Rates. With a commitment to professional growth and a focus on quality service delivery, we offer a rewarding career path in a location dedicated to enhancing local governance.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Revenues and Contracts Officer
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Senior Revenues and Contracts Officer role.
✨Tip Number 2
Prepare for interviews by researching the company and its values. We want you to show how your skills align with their goals, especially around Council Tax and Business Rates. Tailor your answers to reflect your understanding of their needs!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family. We suggest focusing on common questions related to contract management and performance monitoring, so you’re ready to impress when it counts.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you along the way. Plus, applying directly shows your enthusiasm and commitment to joining our team in maximising Council Tax and Business Rates collection.
We think you need these skills to ace Senior Revenues and Contracts Officer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Revenues and Contracts Officer role. Highlight your experience with Council Tax and Business Rates, and any relevant legislation knowledge. We want to see how your skills match what we're looking for!
Showcase Your Flexibility:This role requires a bit of flexibility, so don’t forget to mention times when you've adapted to changing situations or taken on varied tasks. We love candidates who can juggle multiple responsibilities with ease!
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read through your experiences and achievements. We appreciate straightforward communication!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Resourgenix Ltd
✨Know Your Legislation
Make sure you brush up on the current legislation and statutory requirements related to Council Tax and Business Rates. Being able to discuss these confidently will show that you're serious about the role and understand the framework within which you'll be working.
✨Showcase Your Flexibility
This role requires a flexible approach, so be prepared to share examples of how you've adapted to changing situations in previous jobs. Highlighting your ability to handle demanding tasks will demonstrate that you're ready for the challenges ahead.
✨Prepare for Stakeholder Engagement
Since building relationships with stakeholders is key, think of instances where you've successfully managed relationships or resolved disputes. Be ready to discuss how you can improve performance and drive value for the council through collaboration.
✨Organisational Skills Matter
With responsibilities like quality checking and managing documentation, showcasing your organisational skills is crucial. Bring examples of how you've maintained order in your work processes, especially in audit situations, to prove you're detail-oriented and reliable.
