Project Manager - Guernsey Or Jersey

Our Client is a distinctive Specialist Bank serving clients principally in the UK and South Africa. Our culture gives us our edge: we work hard to find colleagues who'll think out of the ordinary and we put them in environments where they'll flourish. We combine a flat structure with a focus on internal mobility. If you can bring an entrepreneurial spirit and a desire to learn and collaborate to your work, this could be the boost your career deserves.

The role: Our Client is building a Project and Change Delivery function to support business transformation and deliver strategic initiatives across the organisation. As an experienced Project Manager and Change professional, you will play a central role in driving change by bridging the gap between the current and future state of the business and be key to the bank delivering on its strategy. You will partner with the business to deliver on strategic initiatives throughout the entire project lifecycle, starting at feasibility, mobilisation and through delivery and ensuring that solutions meet the needs of the business while complying with regulatory and internal and Group standards.

Key responsibilities:

• Project Planning & Requirements Definition: Lead the planning, initiation, and scoping of projects by working closely with stakeholders to define objectives, scope, deliverables, and success criteria. Facilitate workshops and meetings to gather requirements, assess current processes, and identify project risks and dependencies. Translate business needs into comprehensive project plans, timelines, and milestones, ensuring clarity of direction for all involved parties.
• Process Optimisation & Solution Design: Oversee the analysis and mapping of existing ("as-is") business processes and champion the design of improved ("to-be") workflows. Identify, recommend, and implement opportunities for process automation, efficiency improvements, and innovation. Work collaboratively to ensure solutions align with business goals and deliver measurable benefits.
• Project Execution & Delivery Management: Direct and coordinate project activities throughout the delivery lifecycle, managing project schedules, budgets, and resource allocation. Ensure the successful delivery of projects by monitoring progress, proactively addressing risks and issues, and maintaining strong communication with stakeholders and senior management. Liaise with cross-functional teams, including technical teams and external suppliers, to guarantee alignment and timely execution.
• Testing, Implementation & Change Management: Oversee the development and execution of test plans and user acceptance testing (UAT) to validate solutions meet business requirements. Manage the operational implementation of changes, including coordinating training, updating documentation, and ensuring effective communication across the organisation. Facilitate smooth transitions to new systems or processes, supporting staff and clients throughout the change process.
• Governance, Reporting & Documentation: Ensure projects comply with the Client's Group Change Control processes, governance frameworks, and regulatory requirements. Maintain accurate, comprehensive project documentation, including project plans, status reports, risk logs, and change records. Deliver regular progress updates to stakeholders and escalate issues when necessary to ensure transparency and accountability.
• Continuous Improvement & Professional Development: Promote a culture of continuous improvement within the project team by identifying lessons learned and implementing best practices. Stay informed of industry trends, emerging methodologies, and new technologies to drive innovation in project delivery. Encourage professional growth through ongoing training, certification, and active participation in knowledge sharing within the organisation.

Core Skills and Knowledge:

• Extensive experience in Project Management within financial services, ideally in a change delivery or transformation function.
• Excellent communication skills both written and verbal, and an ability to communicate clearly and concisely.
• The ability to lead, control, motivate and focus people within all levels of the business.
• Strong objective facilitation skills that encourage collaboration, energises; maintains participation across the project teams and is comfortable to step in to actively resolve conflict with the emotional intelligence to read the room or have difficult / challenging conversations if required to move the project forward.

Other attributes that would be helpful, but not essential for the role:

• Proficient in Microsoft Office Apps (Outlook, Teams, Word, Excel, PowerPoint, Project), Azure Dev Ops, Miro and SharePoint Management.

Embedded in their culture is a sense of belonging and inclusion. This creates an environment in which everyone is free to be themselves which helps to drive innovation, creativity and ultimately business performance. They want everyone to find it easy to be themselves, and to feel they belong. It's a responsibility they all share and is integral to their purpose and values as an organisation.