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- Tasks: Provide proactive business support and manage various administrative tasks.
- Company: Dynamic organisation focused on delivering excellent customer service.
- Benefits: Flexible working options, professional development, and a supportive team environment.
- Other info: Opportunity for career growth and to embrace new technologies.
- Why this job: Join a team that values innovation and makes a real difference in the community.
- Qualifications: Strong organisational skills and ability to work collaboratively.
The predicted salary is between 30000 - 40000 £ per year.
To provide a comprehensive, professional, proactive, customer focused business support service to the organisation, enabling services to meet their statutory and legal obligations.
Principle accountabilities
- Provide comprehensive business support service as required, duties may include; mailbox management, finance processing, inputting, storing and archiving of data, meeting arrangements, caseload management and note taking.
- Maintain IT systems, including local and corporate IT systems, spreadsheets, databases to be able to produce appropriate outputs, e.g. reports.
- Update IT systems to ensure that individual records are up to date with information required for statutory returns and local datasets, ensuring the data is up to date, accurate and reliable.
- Work flexibly across the service, working on a range of activity to provide proactive support to service users.
- Manage a demanding and reactive workload in a responsive way to assist the Business Support Team Leader to meet key objectives and external regulatory requirements.
- Ensure the professional delivery of established business processes such as database management to support the organisation.
- Work with colleagues and team leaders to identify areas for improvement, ensuring the support offer remains appropriate for all service users.
- Embrace new technology to support service users, to ensure that the level of support offered is flexible and in line with the Council's ways of working.
- Work methodically to prioritise work and meet deadlines.
- Use innovative and imaginative thinking to improve service delivery.
- Undertake other duties appropriate to the post that may reasonably be required from time to time.
Relationships: The post holder will be required to liaise with various teams and services across the organisation. Key contacts will include officers across all directorates, members of the public, service users and suppliers.
Work Environment: This post demands a high level of flexibility, a positive attitude and ability to adapt to changes due to service needs. This post is office based, with some flexibility to work from home and the postholder will be expected to work across the Council's estate to provide cover for similar roles as well as work to their paperlite agenda.
Business Support Leader in London employer: Resourgenix Ltd
Contact Detail:
Resourgenix Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Leader in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your answers to show how your skills align with their needs, especially in areas like data management and customer support.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to build confidence. Focus on articulating how you can provide proactive support and improve service delivery.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that match your skills, and applying directly can give you a better chance of standing out.
We think you need these skills to ace Business Support Leader in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight how your skills match the Business Support Leader role. We want to see how you can provide that proactive, customer-focused support we value!
Showcase Your Tech Savvy: Since embracing new technology is key for us, don’t forget to mention any IT systems or software you’re familiar with. Highlighting your experience with databases and spreadsheets will definitely catch our eye!
Demonstrate Flexibility: We love a candidate who can adapt! Share examples of how you've managed a demanding workload or worked flexibly in previous roles. This shows us you can handle the dynamic nature of the job.
Keep It Professional Yet Personal: While we appreciate professionalism, we also want to get a sense of who you are. Let your personality shine through in your application, but keep it relevant to the role. And remember, apply through our website for the best chance!
How to prepare for a job interview at Resourgenix Ltd
✨Know Your Stuff
Make sure you understand the key responsibilities of a Business Support Leader. Familiarise yourself with tasks like mailbox management, finance processing, and data archiving. Being able to discuss these areas confidently will show that you're ready to hit the ground running.
✨Showcase Your Tech Savvy
Since the role involves maintaining IT systems and using databases, be prepared to talk about your experience with technology. Bring examples of how you've embraced new tech in previous roles to improve service delivery. This will demonstrate your adaptability and willingness to learn.
✨Demonstrate Flexibility
The job requires a high level of flexibility and a positive attitude. Think of examples from your past where you've had to adapt quickly to changing circumstances or manage a demanding workload. Highlighting these experiences will show that you can thrive in a dynamic environment.
✨Team Player Mindset
You'll need to liaise with various teams and services, so emphasise your teamwork skills. Prepare to discuss how you've collaborated with colleagues to identify areas for improvement or how you've supported others in achieving their objectives. This will illustrate your ability to work well within a team.