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- Tasks: Provide proactive business support, manage data, and assist with finance processing.
- Company: Dynamic organisation focused on customer service and compliance.
- Benefits: Flexible working options, professional development, and a supportive team environment.
- Other info: Embrace new technology in a flexible, fast-paced office environment.
- Why this job: Make a real difference by improving service delivery and supporting your community.
- Qualifications: Strong organisational skills and ability to work collaboratively.
To provide a comprehensive, professional, proactive, customer focused business support service to the organisation, enabling services to meet their statutory and legal obligations.
Principle accountabilities
- Provide comprehensive business support service as required, duties may include; mailbox management, finance processing, inputting, storing and archiving of data, meeting arrangements, caseload management and note taking.
- Maintain IT systems, including local and corporate IT systems, spreadsheets, databases to be able to produce appropriate outputs, e.g. reports.
- Update IT systems to ensure that individual records are up to date with information required for statutory returns and local datasets, ensuring the data is up to date, accurate and reliable.
- Work flexibly across the service, working on a range of activity to provide proactive support to service users.
- Manage a demanding and reactive workload in a responsive way to assist the Business Support Team Leader to meet key objectives and external regulatory requirements.
- Ensure the professional delivery of established business processes such as database management to support the organisation.
- Work with colleagues and team leaders to identify areas for improvement, ensuring the support offer remains appropriate for all service users.
- Embrace new technology to support service users, to ensure that the level of support offered is flexible and in line with the Council's ways of working.
- Work methodically to prioritise work and meet deadlines.
- Use innovative and imaginative thinking to improve service delivery.
- Undertake other duties appropriate to the post that may reasonably be required from time to time.
Relationships:
The post holder will be required to liaise with various teams and services across the organisation. Key contacts will include officers across all directorates, members of the public, service users and suppliers.
Work Environment:
This post demands a high level of flexibility, a positive attitude and ability to adapt to changes due to service needs. This post is office based, with some flexibility to work from home and the postholder will be expected to work across the Council's estate to provide cover for similar roles as well as work to their paperlite agenda.
Business Support Leader employer: Resourgenix Ltd
Contact Detail:
Resourgenix Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Leader
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Business Support Leader role.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to business support. We recommend doing mock interviews with friends or using online resources to get comfortable with the process.
✨Tip Number 3
Show off your tech skills! Familiarise yourself with the IT systems mentioned in the job description. We suggest brushing up on database management and spreadsheet skills to impress during your interview.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you along the way, and applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Business Support Leader
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Business Support Leader. We want to see how you can provide that proactive, customer-focused support we value!
Showcase Your Tech Savvy: Since embracing new technology is key for this role, don’t forget to mention any relevant IT systems or software you’re familiar with. We love innovative thinkers who can help us improve service delivery!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, especially when it comes to managing workloads and meeting deadlines. Make it easy for us to see your strengths!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Resourgenix Ltd
✨Know Your Stuff
Make sure you understand the key responsibilities of a Business Support Leader. Familiarise yourself with tasks like mailbox management, finance processing, and data archiving. This will help you demonstrate your knowledge and show that you're ready to hit the ground running.
✨Showcase Your Flexibility
Since the role requires a high level of flexibility, be prepared to discuss examples from your past where you've adapted to changing circumstances. Highlight how you managed a demanding workload and supported various teams effectively.
✨Embrace Technology
The job involves maintaining IT systems and using innovative solutions. Be ready to talk about any tech tools or software you've used in previous roles. If you have experience with databases or spreadsheets, share specific examples of how you used them to improve service delivery.
✨Communicate Effectively
As you'll be liaising with various teams and service users, strong communication skills are essential. Practice articulating your thoughts clearly and concisely. Consider preparing a few questions to ask during the interview to show your interest in collaboration and improvement.