At a Glance
- Tasks: Provide proactive business support, manage data, and assist with finance processing.
- Company: Dynamic organisation focused on customer service and innovation.
- Benefits: Flexible working options, professional development, and a supportive team environment.
- Other info: Opportunity to work across various teams and enhance your career in a vibrant setting.
- Why this job: Make a real difference by improving service delivery and supporting your community.
- Qualifications: Strong organisational skills and ability to adapt to changing workloads.
The predicted salary is between 30000 - 40000 € per year.
To provide a comprehensive, professional, proactive, customer focused business support service to the organisation, enabling services to meet their statutory and legal obligations.
Principle accountabilities
- Provide comprehensive business support service as required, duties may include; mailbox management, finance processing, inputting, storing and archiving of data, meeting arrangements, caseload management and note taking.
- Maintain IT systems, including local and corporate IT systems, spreadsheets, databases to be able to produce appropriate outputs, e.g. reports.
- Update IT systems to ensure that individual records are up to date with information required for statutory returns and local datasets, ensuring the data is up to date, accurate and reliable.
- Work flexibly across the service, working on a range of activity to provide proactive support to service users.
- Manage a demanding and reactive workload in a responsive way to assist the Business Support Team Leader to meet key objectives and external regulatory requirements.
- Ensure the professional delivery of established business processes such as database management to support the organisation.
- Work with colleagues and team leaders to identify areas for improvement, ensuring the support offer remains appropriate for all service users.
- Embrace new technology to support service users, to ensure that the level of support offered is flexible and in line with the Council's ways of working.
- Work methodically to prioritise work and meet deadlines.
- Use innovative and imaginative thinking to improve service delivery.
- Undertake other duties appropriate to the post that may reasonably be required from time to time.
Relationships:
The post holder will be required to liaise with various teams and services across the organisation. Key contacts will include officers across all directorates, members of the public, service users and suppliers.
Work Environment:
This post demands a high level of flexibility, a positive attitude and ability to adapt to changes due to service needs. This post is office based, with some flexibility to work from home and the postholder will be expected to work across the Council's estate to provide cover for similar roles as well as work to their paperlite agenda.
Business Support Leader in Brixton employer: Resourgenix Ltd
As a Business Support Leader, you will thrive in a dynamic and supportive work environment that prioritises professional growth and employee well-being. Our organisation fosters a culture of collaboration and innovation, offering flexible working arrangements and opportunities to embrace new technologies, ensuring that you can make a meaningful impact while balancing your personal commitments. Join us to be part of a team that values your contributions and is dedicated to delivering exceptional service to our community.
StudySmarter Expert Advice🤫
We think this is how you could land Business Support Leader in Brixton
✨Tip Number 1
Get your networking game on! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice makes perfect! Prepare for interviews by doing mock sessions with friends or family. Focus on common questions related to business support roles and think about how your skills can shine through.
✨Tip Number 3
Show off your tech skills! Familiarise yourself with the latest IT systems and tools relevant to the role. Being able to demonstrate your proficiency in managing databases and spreadsheets can really set you apart.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and eager to join our team!
We think you need these skills to ace Business Support Leader in Brixton
Some tips for your application 🫡
Get to Know Us:Before you start your application, take a moment to explore our website and get a feel for who we are at StudySmarter. Understanding our values and culture will help you tailor your application to show how you fit in.
Tailor Your Application:Make sure to customise your CV and cover letter for the Business Support Leader role. Highlight your relevant experience in business support services and any skills that align with the job description, like IT systems management and proactive customer service.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where possible to make your skills and experiences stand out. We appreciate straightforward communication, so don’t be afraid to show us what you can do!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way to ensure your application gets to the right people quickly. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Resourgenix Ltd
✨Know Your Stuff
Make sure you understand the key responsibilities of a Business Support Leader. Familiarise yourself with tasks like mailbox management, finance processing, and data archiving. This will help you demonstrate your knowledge and show that you're ready to hit the ground running.
✨Showcase Your Flexibility
This role requires a high level of flexibility, so be prepared to discuss how you've adapted to changing circumstances in previous jobs. Share specific examples where you successfully managed a demanding workload or embraced new technology to improve service delivery.
✨Highlight Teamwork Skills
You'll be liaising with various teams, so it's crucial to showcase your ability to work collaboratively. Prepare examples of how you've worked with colleagues to identify areas for improvement or how you've supported team objectives in the past.
✨Be Proactive and Positive
A proactive attitude is key for this role. During the interview, express your enthusiasm for providing customer-focused support and your willingness to take initiative. Share instances where your innovative thinking led to improved processes or outcomes.
