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- Tasks: Manage your own customer portfolio and collect loan repayments professionally.
- Company: Join a supportive team in Wellingborough and Kettering.
- Benefits: Earn £400 per week with flexible hours and a permanent role.
- Other info: Enjoy a dynamic work environment with independence.
- Why this job: Build relationships and make a difference in customers' lives.
- Qualifications: Confident communication skills and reliability are key.
The predicted salary is between 20000 - 20000 £ per year.
Are you confident speaking with people, building relationships, and working independently? We're looking for a motivated and reliable Customer Representative to join our team in the Wellingborough and Kettering area. This is a flexible, field-based role where you will manage your own customer portfolio, build strong relationships, and ensure weekly loan repayments are collected in a professional and supportive manner.
About the Role
You will manage your own database of customers who hold unsecured loan accounts. Your role will involve contacting customers weekly to arrange and collect repayments, with approximately 90% of payments collected over the phone.
Customer Representative in Wellingborough employer: Resourcing Group
Contact Detail:
Resourcing Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Representative in Wellingborough
✨Tip Number 1
Get to know the company before your interview! Research their values and mission, so you can show how you align with them. This will help you stand out as a candidate who genuinely cares about the role.
✨Tip Number 2
Practice your communication skills! Since this role involves a lot of phone interactions, try role-playing with a friend or family member. This will help you feel more confident when speaking with potential customers.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local job fairs. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to reach out directly.
We think you need these skills to ace Customer Representative in Wellingborough
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can make a big difference in how we perceive you.
Tailor Your Application: Make sure to customise your application for the Customer Representative role. Highlight your experience in building relationships and managing customer portfolios, as these are key aspects of the job.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and long-winded explanations. Just tell us what makes you a great fit for the role!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Resourcing Group
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Be ready to discuss how you would handle different customer scenarios, especially those involving loan repayments. Think about examples from your past experiences where you successfully resolved issues or built strong relationships.
✨Showcase Your Communication Skills
Since this role involves a lot of phone communication, practice speaking clearly and confidently. You might want to do a mock interview with a friend or family member to get comfortable discussing your approach to managing customer portfolios and collecting payments.
✨Demonstrate Your Independence
This is a field-based role, so it's important to show that you can work independently. Prepare to share examples of how you've managed your time and responsibilities in previous jobs. Highlight any experience you have with self-motivation and organisation.
✨Research the Company Culture
Take some time to understand the company’s values and culture. This will help you tailor your answers to align with what they’re looking for in a Customer Representative. Being able to express why you want to work for them specifically can set you apart from other candidates.