At a Glance
- Tasks: Manage complex employee relations cases and provide expert advisory support to managers.
- Company: A scaling company focused on exceptional service and employee satisfaction.
- Benefits: Store discounts, free parking, subsidised meals, and long service awards.
- Other info: Join a dynamic team with opportunities for professional growth and development.
- Why this job: Make a real impact in employee relations while enjoying a flexible hybrid work environment.
- Qualifications: Experience in managing ER cases and knowledge of UK employment law.
The predicted salary is between 35000 - 42000 £ per year.
Job Description
Our client is a scaling company who are obsessed with offering exceptional service.
They are now looking for an ER Case Manager to join their team based out of their Chester head office.
The role will five days per week during the induction phase, however hybrid once out of that with a likely split of two days office, three days working from home.
- ER Case Manager – Responsibilities
- Managing any long-term absence and Right to Work checking processes.
- Providing a professional, proactive, expert ER advisory service to managers.
- Offering advice and guidance to managers on complex people matters ensuring best outcome for both company and person.
- ER management covering serious conduct matters, capability, employee concerns including management of suspensions and investigations.
- To always provide active support to managers in the day-to-day case management of serious / complex employment issues whilst considering the commercial constraints of the business and the legal framework.
- Supporting HR and liaising and developing effective working relationships with wider stakeholders.
- Manage a portfolio of cases, scheduling and prioritising activities based on the needs of each case and applicable deadlines or timescales.
- Provide support to Managers or act as ER lead on complex people matters, including hearings and appeals.
- Offering solutions to managers, while recognising legal and regulatory requirements.
- Coaching managers in all aspects of people management.
- Ensure all case management details are recorded accurately on company systems.
- Reviewing and preparing letters and documents in readiness for and after formal hearings.
- Work collaboratively with field-based Case Management team to ensure consistency of approach.
- ER Case Manager – Required Skills
- Proven track record of managing a range of complex ER cases.
- Demonstrable working knowledge of UK employment law and legislation and its' implications for employers.
- Strong communicator with a style that is clear, engaging, coaching and collaborative.
- Demonstrate strong partnership working with a variety of stakeholders
- CIPD qualification at any level would be welcomed
- Experience of applying a commercial and pragmatic approach to providing HR risk based solutions.
- Flexible approach to meet deadlines and respond positively and constructively to feedback.
- Good analytical and problem-solving skills.
This is a role where you can add immediate value with your ER skills and they offer a range of benefits that include store discount, free on-site parking & electrical charge points, subsidised on site restaurant and company events and long service awards.
Apply now to be considered for this ER case manager role and be part of our clients on-going success story.
- #INDEMM
- JBRP1_UKTJ
ER Case Manager in Warrington employer: Resourcing Group
Join a dynamic and innovative Cyber Security company that prioritises employee growth and collaboration in a fully remote environment. With a strong focus on hands-on engineering and customer engagement, you'll have the opportunity to make a significant impact while enjoying a competitive salary and the flexibility of working from anywhere in the UK. The company fosters a culture of continuous learning and support, ensuring you thrive in your role as a Customer Platform Architect.
StudySmarter Expert Advice🤫
We think this is how you could land ER Case Manager in Warrington
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Resourcing Group!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Resourcing Group.
We think you need these skills to ace ER Case Manager in Warrington
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Resourcing Group. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Resourcing Group and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Resourcing Group. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Resourcing Group's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Resourcing Group
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Resourcing Group.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Resourcing Group will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Resourcing Group and how you would contribute to adapting HR strategies.
