At a Glance
- Tasks: Assess vehicle damage and coordinate repairs to keep our fleet on the road.
- Company: Join a friendly, family-run business with a supportive culture.
- Benefits: Competitive salary, bonus scheme, free MOT, and discounted repairs.
- Other info: Enjoy a dynamic work environment with opportunities for growth.
- Why this job: Make a real impact in vehicle safety and efficiency while developing your career.
- Qualifications: Experience in vehicle damage assessment and strong communication skills.
The predicted salary is between 38250 - 46750 £ per year.
Role Overview
You may come from a fleet leasing background or equally may come directly from a bodyshop repair background and both will be equally considered. There will be opportunity to develop a long worthwhile career with great benefits.
We are seeking a Vehicle Damage Assessor / Controller to oversee the assessment, coordination, and cost-effective repair of vehicle damage across our fleet. This is a key role responsible for ensuring safe, compliant, and efficient repairs, while maintaining strong relationships with third-party repairers and keeping vehicles on the road with minimal downtime.
Key Responsibilities
- Damage Assessment & Technical Evaluation
- Inspect and assess vehicle damage to determine structural, mechanical, and cosmetic repair requirements in line with manufacturer and safety standards.
- Identify appropriate repair methods using manufacturer repair data, guidelines, and workshop capabilities.
- Evaluate whether repairs are safe, compliant, and cost-effective.
- Review supplementary damage discovered during disassembly and update repair plans accordingly.
- Repair Coordination & Liaison
- Liaise with third-party body repair facilities to coordinate repairs and timelines.
- Manage communication between repairers, internal teams, and suppliers.
- Monitor repair progress and ensure agreed turnaround times are met.
- Support workflow management by coordinating parts ordering, job progression, and repair sequencing.
- Cost Control & Decision Making
- Ensure repair decisions are cost-effective and transparent.
- Balance safe repair practices with business needs, insurer policies, and customer expectations.
- Review repair estimates and authorisations.
Skills & Experience Required
Essential
- Experience in vehicle damage assessment, bodyshop, or repair control.
- Strong knowledge of vehicle repair methods and damage assessment.
- Ability to liaise confidently with repairers and suppliers.
- Good organisational and time-management skills.
- Strong attention to detail.
- Full UK driving licence.
Desirable
- Experience within vehicle rental, fleet, or accident management.
- Knowledge of ADAS systems and modern vehicle technologies.
- Estimating system experience (Audatex / GT Motive / similar).
- Mechanical knowledge or bodyshop background.
Personal Attributes
- Proactive and solution-focused.
- Strong communication skills.
- Commercial awareness.
- Team player with independent working ability.
- Calm under pressure.
Salary & Benefits
- Competitive salary.
- Bonus Scheme.
- Free Annual MOT.
- Discounted Vehicle Repairs.
- 5% Employee Pension Contribution.
- Friendly Family-Run Working Environment.
Job Type
- Full-time.
- Permanent.
- Monday to Friday (with occasional flexibility if required).
Vehicle Damage Assessor in St Helens employer: Resourcing Group
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