At a Glance
- Tasks: Support customers with fault finding, maintenance, and technical investigations on switchgear systems.
- Company: Reputable manufacturer in the power distribution and switchgear sector.
- Benefits: Salary up to £47,000, bonuses, early finishes, and paid accommodation.
- Other info: Stable business with long-term career growth and employee wellbeing support.
- Why this job: Enjoy a mix of fieldwork and hands-on workshop support with clear progression opportunities.
- Qualifications: NVQ/City & Guilds in Electrical Installation and strong fault finding experience required.
The predicted salary is between 37000 - 47000 £ per year.
Scroll down to find the complete details of the job offer, including experience required and associated duties and tasks.
£37,000 – £47,000 + Bonus up to 10% + Overtime available UK-wide travel (Mon–Fri, working away required)
My client is a well-established and highly regarded manufacturer within the power distribution and switchgear sector, supplying critical electrical infrastructure across the UK and internationally. Due to continued growth, they are looking to strengthen their aftersales team with experienced Field Service Engineers at multiple levels.
Why apply for this Field Service Engineer role?
- Salary up to £47,000 depending on experience
- Up to 10% monthly bonus
- Clear progression into Senior and Coordinator roles
- No out-of-hours callout – Monday to Friday only
- Early finish every Friday
- Strong mix of field work and hands-on workshop support
- Stable business with long-term opportunities
The Role – Field Service Engineer
You'll play a key role in supporting customers across the UK, carrying out fault finding, maintenance, and technical investigations on switchgear and associated equipment. This isn't just a travelling role — when you're not on site, you'll stay hands-on in the workshop, supporting build, wiring, and testing. It keeps your skills sharp and gives you a full understanding of the equipment.
What you'll be doing
- Field Service (Primary focus)
- Respond to customer issues during standard working hours
- Carry out fault finding, repairs, and technical investigations
- Deliver reactive and planned maintenance on switchgear systems
- Complete service tasks including:
- Relay testing
- VT/CT checks
- Component replacements
- Mechanical adjustments
- Produce reports, RAMS, and documentation
- Build strong working relationships with customers on site
- Workshop / Production (when not on site)
- Panel wiring and electrical assembly
- Building switchgear and protection/control panels
- Supporting testing and inspections
- General workshop support
Travel
UK-wide role. Working away Monday to Friday. Jobs range from day visits to full working weeks away. Accommodation and expenses fully covered.
Experience Levels
- Field Service Engineer (£37k–£41.5k)
- 2–5 years' experience
- Confident fault finding and servicing
- Comfortable working independently on site
- Relay/VT/CT functional checks; RAMS; customer facing
- Senior Field Service Engineer (£41.5k–£45k)
- 5+ years' experience
- Leads jobs and supports junior engineers
- Strong diagnostics and customer-facing ability
- Leads reactive jobs; trains juniors; liaises with OEM/clients; complex diagnostics
- Aftersales Coordinator level (£43k–£47k)
- Senior-level experience
- Involved in planning, report quality, and stakeholder management
- Regional cover owner; schedules day-cover rota; quality owner for reports/RAMS; stakeholder management.
What they're looking for
- Essential
- NVQ / City & Guilds Level 2 or 3 in Electrical Installation (or similar)
- Strong electrical fault finding and maintenance experience
- Background in industrial electrical systems or switchgear
- Able to work independently and manage site work
- Willing to travel and stay away during the week
- IT competent (reports, Outlook, Excel)
- Desirable
- Experience with MV switchgear or protection & control panels
- Relay testing experience
- 18th Edition
Working Hours
Monday – Thursday: 08:00 – 17:00
Friday: 08:00 – 13:00
Occasional later finishes on Fridays depending on travel
Package
- £37,000 – £47,000 basic salary
- Up to 10% monthly bonus
- 24 days holiday + bank holidays
- 6% employer pension
- Paid accommodation and expenses
- Early finish Fridays
- Training and progression opportunities
- Employee wellbeing support
- Enhanced family leave
Apply
If you're an experienced Field Service Engineer looking for a role that offers variety, progression, and a strong package, apply now.
Field Service Engineer in St Helens employer: Resourcing Group
Join a well-established manufacturer in the power distribution and switchgear sector, where you will enjoy a competitive salary of up to £47,000, a monthly bonus, and a supportive work culture that prioritises employee wellbeing. With clear pathways for progression into senior roles, an early finish every Friday, and the opportunity to balance fieldwork with hands-on workshop support, this role offers a fulfilling career in a stable business committed to your growth.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer in St Helens
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for a Field Service Engineer role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for those interviews by brushing up on your technical skills and knowledge about switchgear systems. We recommend practising common interview questions and even doing mock interviews with friends or colleagues to boost your confidence.
✨Tip Number 3
When you get that interview, make sure to showcase your problem-solving skills and customer service experience. Share specific examples of how you've tackled challenges in the past, especially in fault finding and maintenance tasks.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive and take the initiative to connect with us directly.
We think you need these skills to ace Field Service Engineer in St Helens
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience in fault finding and maintenance, especially with switchgear systems. We want to see how your skills match the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the Field Service Engineer role and how your background makes you a perfect fit. Keep it engaging and personal – we love to see your personality!
Showcase Your Technical Skills:When filling out your application, make sure to mention any specific technical skills or certifications you have, like NVQ or City & Guilds qualifications. This will help us understand your expertise and how you can contribute to our team.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Resourcing Group
✨Know Your Stuff
Make sure you brush up on your electrical installation knowledge, especially around fault finding and maintenance. Familiarise yourself with switchgear systems and be ready to discuss your hands-on experience in the workshop.
✨Showcase Your Problem-Solving Skills
Prepare to share specific examples of how you've tackled technical issues in the past. Think about times when you had to diagnose a problem independently or lead a job, as this will demonstrate your capability to handle the role effectively.
✨Build Rapport
Since this role involves strong customer interaction, practice how you would build relationships with clients. Be friendly and approachable during the interview, showing that you can communicate well and understand customer needs.
✨Ask Smart Questions
Prepare thoughtful questions about the company’s projects, team dynamics, and opportunities for progression. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
