At a Glance
- Tasks: Lead resident engagement initiatives and manage a dynamic team to enhance community involvement.
- Company: Join a forward-thinking organisation dedicated to improving social housing experiences.
- Benefits: Enjoy a competitive salary, pension, and the chance to make a real difference.
- Other info: Opportunity for career growth in a supportive and impactful environment.
- Why this job: Empower residents and drive positive change in your community while developing your leadership skills.
- Qualifications: Strong communication skills and a passion for community engagement are essential.
The predicted salary is between 40777 - 40777 £ per year.
Resident Engagement Team Leader required for an initial contract until the end of March 2027, to lead on developing and delivering resident engagement, managing a small team of 3. Working 37 hours a week, Monday - Friday, the salary will be £40,777.
Candidates applying for this role must have extremely confident communication skills, and a passion to drive and deliver engagement with residents. Social housing knowledge is beneficial, however engagement, conflict resolution and the genuine ability to turn a negative situation into a positive, finding alternatives for residents is far more valuable.
Duties:
- Lead Stop Social Housing Stigma Campaign
- Develop and report resident engagement outcomes
- Organise a large annual event, gathering resident feedback to drive service improvements
- Develop meaningful performance metrics reported by residents to monitor and guide service improvements
- Conduct data analysis based on resident feedback, identifying trends and opportunities to enhance and inform decisions
- Oversee resident engagement events and activities to include the planning and delivery of engagement events and activities across housing stock, including general needs, sheltered, and temporary accommodations
- Develop and implement strategies to engage underrepresented resident groups
- Line-manage Resident Engagement Officers and Assistants
- Provide residents with transparent information on organisation performance, empowering them to challenge, scrutinise, and influence service improvements in line with the Consumer Standards
- Coordinate with the communications team to promote resident engagement activities through social media and other channels, ensuring effective outreach and participation
Benefits:
- £40,777 annum
- Pension
Experience required:
- Able to use lifts, climb up to 15 floors of stairs, and not afraid of heights
- Experience supervising, developing and motivating a team
- Experience setting and monitoring performance targets
- Experience delivering employee training
- Self-motivated, pro-active, empathetic, resilient, creative
- Ability to organise a busy and varied workload, remain calm under pressure, and proactive in approach to tasks
Desirable experience:
- Experience delivering resident training
- Comprehensive understanding and experience of local authority, social housing resident engagement services
- Experience working in social housing resident engagement services
- An understanding of national resident empowerment and engagement and housing policy and practice
Please bear in mind that you may not hear from us straight away. Due to the high level of applications, we receive every day, we can only respond to applicants whose skills and qualifications are suitable for this position. If you would like to be considered for similar and future positions, or for a complete listing of all our current vacancies, please visit our website.
Resident Engagement Team Leader in Southend-on-Sea employer: Resourcing Group
Join a dynamic and innovative Cyber Security company that prioritises employee growth and collaboration in a fully remote environment. With a strong focus on hands-on engineering and customer engagement, you'll have the opportunity to make a significant impact while enjoying a competitive salary and the flexibility of working from anywhere in the UK. The company fosters a culture of continuous learning and support, ensuring you thrive in your role as a Customer Platform Architect.
StudySmarter Expert Advice🤫
We think this is how you could land Resident Engagement Team Leader in Southend-on-Sea
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Resourcing Group.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Resourcing Group.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Resourcing Group.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Resourcing Group. Apply directly through us to stand out!
We think you need these skills to ace Resident Engagement Team Leader in Southend-on-Sea
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Resourcing Group. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Resident Engagement Team Leader, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at Resourcing Group
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Resourcing Group. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
