At a Glance
- Tasks: Lead strategic accounts, drive client engagement, and oversee renewals.
- Company: Dynamic company focused on key account management with a remote-first approach.
- Benefits: Competitive salary, 25 days holiday, private healthcare, and electric car scheme.
- Other info: Flexible hours with national travel when required, perfect for balancing work and life.
- Why this job: Make a real impact by building strong client relationships and leading a high-performing team.
- Qualifications: Experience in managing large teams and strong strategic account management skills.
The predicted salary is between 40000 - 50000 β¬ per year.
An exciting opportunity for a Head of Strategic Account Management to lead a critical function, responsible for the retention, growth and governance of key customer contracts. You will drive best practice across account planning, build strong client relationships and ensure renewals are proactively managed and commercially robust.
Location: Remote with national travel when required
Hours: 5 hours per week
Salary: Competitive
Benefits: 25 days holiday + bank holidays, private healthcare, salary sacrifice pension, electric car scheme, employee's assistance programme
As the Head of Key Accounts, you will be responsible for:
- Lead and develop strategic accounts
- Drive account plans and client engagement
- Oversee renewals and commercial delivery
- Build strong senior relationships
- Lead and coach the team
- Ensure clear processes and performance tracking
The Head of Key Accounts will be measured on retention, account growth and the strength of your client relationships, alongside delivering a clear, proactive renewal pipeline and building a high-performing, commercially focused team.
Required skills / experience:
- Experience in managing large teams
- Previous NHS experience
- Strong strategic account management capability
Account Office Manager in Southampton employer: Resourcing Group
As a leading employer in the strategic account management sector, we offer a dynamic work environment that prioritises employee growth and development. With competitive benefits including 25 days of holiday, private healthcare, and an electric car scheme, our remote working model allows for flexibility while fostering strong team collaboration through national travel opportunities. Join us to build meaningful client relationships and lead a high-performing team dedicated to excellence in service delivery.
StudySmarter Expert Adviceπ€«
We think this is how you could land Account Office Manager in Southampton
β¨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who have experience in strategic account management. A friendly chat can lead to valuable insights or even job leads.
β¨Tip Number 2
Prepare for interviews by researching the company and its key accounts. Show them you understand their business and how you can drive growth and retention. Tailor your examples to highlight your experience with large teams and client relationships.
β¨Tip Number 3
Donβt just wait for job postings! Be proactive and reach out directly to companies you admire. Express your interest in potential roles and share how your skills align with their needs. You never know what opportunities might pop up!
β¨Tip Number 4
Apply through our website for a smoother process! We love seeing candidates who take the initiative. Plus, it gives us a chance to see your application in the best light possible.
We think you need these skills to ace Account Office Manager in Southampton
Some tips for your application π«‘
Tailor Your CV:Make sure your CV is tailored to the role of Head of Strategic Account Management. Highlight your experience in managing large teams and any previous NHS experience, as these are key for us.
Craft a Compelling Cover Letter:Your cover letter should tell us why you're the perfect fit for this role. Share specific examples of how you've driven account growth and built strong client relationships in the past.
Showcase Your Leadership Skills:Since you'll be leading a team, it's important to showcase your leadership skills. Mention any relevant experiences where you've coached or developed team members to achieve their goals.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you donβt miss out on any updates!
How to prepare for a job interview at Resourcing Group
β¨Know Your Accounts
Before the interview, dive deep into the companyβs key accounts and their strategic importance. Understand their history, challenges, and successes. This will not only show your interest but also help you discuss how you can drive account plans and client engagement effectively.
β¨Showcase Leadership Skills
As a Head of Strategic Account Management, you'll need to lead and coach a team. Prepare examples from your past experiences where you've successfully managed large teams or led projects. Highlight your leadership style and how it aligns with building high-performing teams.
β¨Demonstrate Client Relationship Building
Be ready to discuss how you've built strong relationships with clients in the past. Use specific examples that showcase your ability to retain and grow accounts. This is crucial for the role, so make sure to emphasise your strategic approach to client engagement.
β¨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and strategic thinking. Think about potential challenges in account management and how you would address them. This will demonstrate your proactive mindset and readiness to handle renewals and commercial delivery.