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- Tasks: Become a pro in fixing domestic appliances with hands-on training and daily customer interactions.
- Company: Join a leading UK appliance brand with over 40 years of experience and a growing service team.
- Benefits: Enjoy a competitive salary, vehicle for personal use, remote work, and generous holiday time.
- Why this job: Gain valuable skills, enjoy a supportive culture, and make a real impact in customers' lives.
- Qualifications: Experience in white goods repairs or electro-mechanical roles, plus relevant electrical qualifications and a driving license.
- Other info: Opportunity for progression and bonus schemes to reward your hard work.
The predicted salary is between 21000 - 26000 £ per year.
Job Title: White Goods Engineers / Electro mechanical Service Engineers Area: Inverness Salary: up to £26,136.26 + vehicle with private use, 1 in 10 Saturday cover with overtime rates ,product training, bonus scheme, 25 days holiday + bank holidays , working from home, progression opportunities, pension and healthcare The Company A successful and established manufacturer with over 40 years’ experience specialising in domestic appliances. As one of the major appliance brands in the UK, they are constantly expanding their service team. The Role Initially you will complete 8 weeks’ worth of training to ensure you are an expert on everything you will come across. Once fully trained, you will be based from home with parts delivered overnight, attending 8-10 calls per day (depending on area) in customers’ homes. You will be responsible for fault finding and carrying out repairs on a range of domestic appliances manufactured by the brand, aiming for a first time fix every time as well as delivering excellent customer service. Application To be considered for this role you must have: A background in white goods repairs would act as a huge advantage to your application (e.g. washing machines, tumble dryers, dishwashers, microwaves, fridges, hobs, ovens, extractor fans etc) however experience in another electro-mechanical field service role would be considered (e.g. coffee, vending, ticket machines, parking, vehicle maintenance etc). Electrical qualifications (City & Guilds 224 Consumer Electrical and Electronic Servicing, City & Guilds 2365 Electrical Installation, 17th Edition etc) A full UK Driving Licence Excellent customer service skills – able to handle a variety of customers. Apply Now! JBRP1_UKTJ
Resourcing Group | Field Service Engineer (White Goods) employer: Resourcing Group
Contact Detail:
Resourcing Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resourcing Group | Field Service Engineer (White Goods)
✨Tip Number 1
Make sure to highlight any relevant experience you have with white goods or electro-mechanical repairs. If you've worked on similar appliances, be ready to discuss specific examples during the interview.
✨Tip Number 2
Familiarize yourself with the brand's products and services. Understanding their range of domestic appliances will not only help you in the role but also show your enthusiasm for the position during the interview.
✨Tip Number 3
Brush up on your customer service skills. Since this role involves direct interaction with customers, think of scenarios where you've successfully resolved issues or provided excellent service.
✨Tip Number 4
Prepare to discuss your electrical qualifications in detail. Be ready to explain how your training and certifications make you a suitable candidate for this field service engineer position.
We think you need these skills to ace Resourcing Group | Field Service Engineer (White Goods)
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize your background in white goods repairs or any related electro-mechanical service roles. Mention specific appliances you have worked on, as this will strengthen your application.
Showcase Your Qualifications: List your electrical qualifications clearly, such as City & Guilds certifications. This is crucial for demonstrating your technical expertise and suitability for the role.
Demonstrate Customer Service Skills: Provide examples of how you've delivered excellent customer service in previous roles. This could include handling difficult situations or going above and beyond for customers.
Tailor Your CV and Cover Letter: Customize your CV and cover letter to align with the job description. Use keywords from the listing to ensure your application stands out and shows that you understand the role's requirements.
How to prepare for a job interview at Resourcing Group
✨Showcase Your Technical Skills
Make sure to highlight your experience with white goods or any relevant electro-mechanical systems during the interview. Be prepared to discuss specific repairs you've completed and the challenges you faced.
✨Demonstrate Customer Service Excellence
Since this role involves direct interaction with customers, share examples of how you've provided exceptional customer service in the past. This could include handling difficult situations or going above and beyond to ensure customer satisfaction.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Prepare for scenarios where you might need to troubleshoot a common issue with a domestic appliance and explain your thought process clearly.
✨Research the Company
Familiarize yourself with the company's history, values, and product range. Showing that you understand their brand and what they stand for can set you apart from other candidates.
