Resourcing Group | Coffee Field Service Engineer Apply now
Resourcing Group | Coffee Field Service Engineer

Resourcing Group | Coffee Field Service Engineer

Bristol Full-Time 32000 - 36000 £ / year (est.)
Apply now
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At a Glance

  • Tasks: Install and maintain coffee machines while delivering top-notch customer service.
  • Company: Join the UK's leading independent coffee machine aftercare company with a family-run vibe.
  • Benefits: Enjoy a competitive salary, bonuses, a company van, and flexible working options.
  • Why this job: Great career growth, hands-on work, and a chance to be part of a friendly team.
  • Qualifications: Need strong electro-mechanical skills and relevant coffee equipment experience.
  • Other info: Work on a 1 in 4 weekend rota with optional extra pay for Sundays.

The predicted salary is between 32000 - 36000 £ per year.

Service Engineer – Coffee Machines Location: London Salary: £40,000 – £45,000 per year (OTE £45,000 – £50,000 with bonuses and benefits) Job Type: Permanent, Full-time About Us: Our client, is the UK’s leading independent coffee machine aftercare company, providing national coverage. They maintain all types of coffee equipment, including bulk brew, bean-to-cup, and traditional machines. As a family-run business with a friendly and transparent ethos, they offer great long-term career prospects and real progression opportunities. Role and Responsibilities: Install, commission, and set up coffee equipment, delivering an excellent and unique customer experience. Perform planned preventative maintenance on a broad range of equipment. Carry out reactive breakdown and repair calls, aiming for a first-time fix on all equipment. Deliver exceptional customer service through communication and operator training (e.g., operation and cleaning of coffee equipment). Manage spare parts stock holding in the company van. Complete all necessary job cards and supporting documents. Support colleagues and engage proactively with all areas of the business. Work on a rota of 1 in 4 weekends (Saturday only), with optional Sunday working for an additional rate of £250. Requirements: Strong electro-mechanical knowledge. Professional demeanor and drive to represent the business positively. Relevant industry experience with coffee equipment (essential). Self-motivated and flexible approach to travel. Customer-focused and a team player. Valid driving licence. Willingness to travel (50%). Benefits: Basic salary of £40,000 – £45,000 (dependent on experience). Monthly bonus scheme and additional weekend working bonus scheme. Company van, fuel card, tools, smartphone, and tablet. Product-specific training and career development opportunities. 22 days holiday plus bank holidays (option to work bank holidays to increase annual leave to 30 days). Company pension and life insurance. Private health and dental care. Company events and flexitime. If you are passionate about coffee machines and believe you can make a positive impact, please apply with your CV for further details. Email: Phone: 01384 246262 /07940149373 JBRP1_UKTJ

Resourcing Group | Coffee Field Service Engineer employer: Resourcing Group

As the UK's leading independent coffee machine aftercare company, we pride ourselves on our family-run ethos and commitment to employee growth. Located in London, we offer competitive salaries, a supportive work culture, and extensive training opportunities, ensuring that our team members not only excel in their roles but also enjoy a fulfilling career path. With benefits like a monthly bonus scheme, private health care, and flexible working arrangements, we create an environment where passion for coffee and exceptional customer service thrive.
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Contact Detail:

Resourcing Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Resourcing Group | Coffee Field Service Engineer

✨Tip Number 1

Familiarize yourself with the specific types of coffee machines mentioned in the job description, such as bulk brew and bean-to-cup systems. This knowledge will not only help you during the interview but also demonstrate your genuine interest in the role.

✨Tip Number 2

Highlight any previous experience you have with customer service, especially in technical roles. Since delivering exceptional customer service is a key part of this job, showcasing your ability to communicate effectively and train operators will set you apart.

✨Tip Number 3

Prepare to discuss your electro-mechanical knowledge in detail. Be ready to provide examples of how you've applied this knowledge in past roles, particularly in relation to coffee equipment maintenance and repairs.

✨Tip Number 4

Since the role requires a flexible approach to travel, think about how you can demonstrate your adaptability. Share any experiences where you've successfully managed travel or worked in varying locations, as this will show you're ready for the demands of the job.

We think you need these skills to ace Resourcing Group | Coffee Field Service Engineer

Electro-Mechanical Knowledge
Customer Service Skills
Problem-Solving Skills
Technical Aptitude
Communication Skills
Time Management
Team Collaboration
Flexibility and Adaptability
Attention to Detail
Driving License
Experience with Coffee Equipment
Preventative Maintenance Skills
Installation and Commissioning Skills
Stock Management

Some tips for your application 🫡

Understand the Role: Make sure to thoroughly read the job description for the Coffee Field Service Engineer position. Highlight the key responsibilities and requirements, such as strong electro-mechanical knowledge and relevant industry experience with coffee equipment.

Tailor Your CV: Customize your CV to reflect your experience with coffee machines and any relevant technical skills. Emphasize your customer service abilities and any previous roles that required a similar skill set.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for coffee machines and your commitment to delivering exceptional customer service. Mention specific experiences that demonstrate your problem-solving skills and ability to work independently.

Highlight Your Flexibility: Since the role requires travel and weekend work, make sure to mention your flexibility and willingness to adapt to the company's needs. This will show that you are a team player and ready to contribute positively to the business.

How to prepare for a job interview at Resourcing Group

✨Show Your Passion for Coffee Machines

Make sure to express your enthusiasm for coffee machines during the interview. Share any relevant experiences you have had with different types of coffee equipment, and discuss what excites you about working in this industry.

✨Demonstrate Your Technical Skills

Be prepared to discuss your electro-mechanical knowledge in detail. Highlight specific instances where you've successfully installed, maintained, or repaired coffee machines, and be ready to answer technical questions that may arise.

✨Emphasize Customer Service Experience

Since delivering exceptional customer service is key to this role, share examples of how you've provided excellent service in previous positions. Discuss your approach to communication and training customers on equipment operation.

✨Prepare for Scenario-Based Questions

Anticipate scenario-based questions related to breakdowns or maintenance tasks. Think through how you would handle a situation where a machine fails unexpectedly, and be ready to explain your problem-solving process.

Resourcing Group | Coffee Field Service Engineer
Resourcing Group Apply now
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