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- Tasks: Lead a team to ensure timely and quality housing repairs.
- Company: Join a dedicated team focused on improving tenant satisfaction in social housing.
- Benefits: Enjoy a supportive work environment with opportunities for leadership and growth.
- Why this job: Make a real impact in the community while developing your management skills.
- Qualifications: Experience in housing repairs and strong leadership skills are essential.
- Other info: Full UK driving license required; be part of a mission-driven organization.
The predicted salary is between 36000 - 60000 £ per year.
Role Overview
The Social Housing Repairs Supervisor will oversee the day-to-day operations of the housing repairs and maintenance team. The role involves ensuring that all repairs are completed efficiently, within budget, and in line with safety and quality standards. The supervisor will manage a team of tradespeople and contractors to maintain and improve tenant satisfaction while adhering to organisational policies and procedures.
Key Responsibilities
Operational Management
- Supervise and coordinate a team of tradespeople and subcontractors to ensure repairs and maintenance tasks are completed on time and to a high standard.
- Monitor the progress of repair jobs and address any issues or delays promptly.
- Ensure work schedules are adhered to and emergency repairs are prioritised.
Quality Control
- Conduct inspections to ensure that all work meets quality standards and complies with health and safety regulations.
- Identify recurring issues and implement preventive measures.
Resource and Budget Management
- Manage tools, materials, and resources to minimise waste and maintain cost efficiency.
- Track expenditure against budgets and provide regular reports to the Repairs Manager.
Customer Service
- Respond to tenant inquiries and complaints in a professional and timely manner.
- Act as a point of escalation for complex repair issues and ensure tenant satisfaction.
Health and Safety Compliance
- Ensure all work adheres to relevant health and safety legislation and organisational policies.
- Conduct risk assessments and ensure team members are properly trained and equipped.
Team Leadership
- Provide leadership, training, and support to the repairs team.
- Conduct regular team meetings, appraisals, and performance reviews.
- Address performance issues and provide coaching where necessary.
Reporting and Administration
- Maintain accurate records of repairs and maintenance activities.
- Use the housing management system to track work orders and update job statuses.
- Provide reports and updates to senior management as required.
Key Skills and Qualifications
Essential
- Proven experience in a supervisory role within housing repairs, maintenance, or a related field.
- Strong knowledge of building maintenance, trades, and repair practices.
- Excellent understanding of health and safety regulations.
- Strong leadership, organisational, and communication skills.
- Experience using housing management systems or job scheduling software.
- Full UK driving license.
Resourcing Group is acting as an Employment Business in relation to this vacancy.
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Repairs Supervisor (Social Housing) employer: Resourcing Group
Contact Detail:
Resourcing Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Repairs Supervisor (Social Housing)
✨Tip Number 1
Make sure to highlight your supervisory experience in housing repairs during any conversations or networking opportunities. This role requires strong leadership skills, so sharing specific examples of how you've successfully managed teams will set you apart.
✨Tip Number 2
Familiarize yourself with the latest health and safety regulations relevant to social housing repairs. Being able to discuss these regulations confidently can demonstrate your commitment to compliance and tenant safety.
✨Tip Number 3
Network with professionals in the housing maintenance sector. Attend industry events or join online forums where you can connect with others who may have insights or leads on job openings, including our position at StudySmarter.
✨Tip Number 4
Prepare to discuss your experience with housing management systems or job scheduling software. Being knowledgeable about these tools is crucial for this role, and showcasing your proficiency can give you an edge.
We think you need these skills to ace Repairs Supervisor (Social Housing)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in supervisory roles within housing repairs and maintenance. Emphasize your knowledge of building maintenance practices and health and safety regulations.
Craft a Strong Cover Letter: In your cover letter, express your passion for social housing and your commitment to tenant satisfaction. Mention specific examples of how you've successfully managed teams and improved service delivery in previous roles.
Highlight Key Skills: Clearly outline your leadership, organizational, and communication skills in your application. Provide examples of how you've effectively led a team and handled complex repair issues in the past.
Showcase Relevant Qualifications: If you have any certifications or training related to health and safety regulations or housing management systems, be sure to include them in your application. This will demonstrate your commitment to compliance and quality control.
How to prepare for a job interview at Resourcing Group
✨Showcase Your Supervisory Experience
Be prepared to discuss your previous supervisory roles in housing repairs or maintenance. Highlight specific examples where you successfully managed a team, resolved conflicts, or improved efficiency.
✨Demonstrate Knowledge of Health and Safety Regulations
Familiarize yourself with relevant health and safety legislation. Be ready to explain how you ensure compliance within your team and share any experiences where you implemented safety measures effectively.
✨Emphasize Customer Service Skills
Since tenant satisfaction is crucial, prepare to discuss how you've handled tenant inquiries and complaints in the past. Provide examples of how you turned challenging situations into positive outcomes.
✨Prepare for Operational Management Questions
Expect questions about how you would prioritize emergency repairs and manage work schedules. Think of scenarios where you had to address delays or resource management issues and how you resolved them.
