At a Glance
- Tasks: Lead a dynamic claims team while handling customer claims and mentoring colleagues.
- Company: Join a supportive and forward-thinking insurance company.
- Benefits: Starting salary of £31k, healthcare support, and up to 28 days' holiday.
- Other info: Enjoy modern offices and career development opportunities.
- Why this job: Make a real impact by developing others and ensuring quality claims management.
- Qualifications: Experience in insurance claims and strong communication skills required.
The predicted salary is between 31000 - 31000 £ per year.
We are delighted to be supporting our client with the recruitment of an experienced Claims Team Leader to join their growing team.
This is a fantastic opportunity for a confident claims professional who enjoys being hands-on while supporting and developing others.
You'll spend around 50% of your time handling claims directly, with the remainder focused on supporting the day-to-day running of the team, providing guidance, coaching and operational support.
You'll be responsible for: Handling customer claims accurately and efficiently.
Supporting and mentoring members of the claims team.
Acting as an escalation point for complex claims and customer queries.
Ensuring claims meet agreed SLAs and regulatory requirements.
Supporting quality, compliance and operational standards.
Assisting the Claims Manager with the day-to-day running of the department.
Handling customer complaints professionally.
Maintaining accurate records and system updates.
We're looking for someone with: Previous experience in insurance claims or a customer-focused environment.
Experience supporting, mentoring or coaching colleagues.
Excellent communication and organisational skills.
Strong attention to detail and decision-making ability.
A customer-focused approach and positive attitude.
An understanding of compliance and working within a regulated environment.
What's on Offer?
Our client offers a supportive, forward-thinking environment with excellent opportunities for development, alongside: Starting salary of 31k Career development and training Healthcare and wellbeing support Up to 28 days' holiday + bank holidays Birthday day off Company pension Perkbox and EAP On-site personal trainer Modern offices If you're an experienced claims professional looking for your next step, we'd love to hear from you.
Apply today or contact us for a confidential conversation.
JBRP1_UKTJ
Claims Team Leader in Portsmouth employer: Resourcing Group
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