Depot Manager in Newport, Wales

We are looking to attract a Depot Manager / General Manager for a very busy distribution company in the Bristol area. The ideal candidate will come from a distribution / engineering background.

Main Responsibilities:

• Monitor the key components of the ROI on a monthly basis and identify areas for improvement.
• Regularly review all local costs against previous years and understand why specific costs have increased or decreased.
• Be able to clearly explain the aged stock reserve formula and ensure commercially sound reasoning is behind any slow-moving stock.
• Actively manage all local non-material purchases and employee expenses, countersigning all associated purchase orders and forms.
• Use your understanding of the financial aspects of the depot to implement change where required.
• Measure all areas of the depot's activities and implement strategies to urgently return underperforming areas to required levels of performance.
• Actively manage all company stock, assets and property.
• Implement set procedures for all aspects of stock control and management.
• Ensure all fixed assets and capital items are correctly recorded and their costs, usage and remaining useful life are monitored and understood.
• Create a programme of replacement and/or addition of all local capital equipment.
• Properly complete a capital request form with supporting documentation.
• Ensure buildings, offices and grounds are maintained in accordance with property leases and good working practices.
• Ensure all processing equipment is properly maintained and is fit for purpose.
• Ensure all company property is maintained and kept secure in line with insurance policy requirements.
• Ensure the whole site is kept secure outside of working hours liaising with security equipment providers, alarm companies and local police.
• Actively manage sales orders, purchase orders and debtors.
• Review outstanding sales orders, purchase orders and payments on a daily basis.
• Take corrective and preventive action when a sales order becomes overdue.
• Ensure customers remain within their credit terms requesting changes to those terms before they are exceeded.
• Understand the key indicators of credit risk and be able to form sound commercial judgements from third party credit risk reports.
• Understand how credit insurance works and the procedures for seeking individual cover.
• Understand retention of title and know what to do in the event of a customer failing to pay or entering administration.
• Continually develop the customer base to provide long term growth.
• Have a sound knowledge of the local territory and the types of industry within it.
• Have a structured pipeline system, with measurement and agreed targets at each stage, for developing prospects and customers to their fullest ROI potential.
• Ensure proactive customer contacts are of a high standard and that contacts are adequately recorded on the company CRM system.
• Maintain an up-to-date list of target customers and prospects that will provide future ROI growth.
• Work to an agreed sales plan with measurement and targets for ongoing levels of proactive customer contact.
• Understand the role of central support staff in business development and involve them in specific projects where appropriate.
• Take a detailed interest in all key customers and targets, monitoring activity and shaping strategy.
• Have agreed targets for increasing the number of active customers and regularly measure achievements against these targets.
• Monitor and act quickly if trading with desirable customers declines.
• Fully understand the value proposition offered to customers.
• Have a complete understanding of What We Offer - Products, Processes, Add-On Services, Stock Management Services.
• Be able to explain the Differential Selling Advantages of the business and contrast them with what local competitors are able to offer.
• Fully understand the concepts of Bespoke Supply Solutions and be able to explain how they create value for customers.
• Ensure all staff that have any contact with customers are aware of the expected standards of politeness, assistance and efficiency.
• Lead, develop and motivate a competent local team.
• Actively manage the local staffing structure to achieve the required levels of performance in all areas in the most cost-effective manner.
• Recruit staff as per the company policy to support growth.
• Inspire high performance in the whole local team through strong, consistent leadership.

Job Types: Full-time, Permanent