At a Glance
- Tasks: Lead strategic accounts, drive client engagement, and oversee renewals.
- Company: Dynamic company focused on key account management with a remote-first approach.
- Benefits: Competitive salary, 25 days holiday, private healthcare, and electric car scheme.
- Other info: Flexible hours with national travel when required, perfect for balancing work and life.
- Why this job: Make a real impact by building strong client relationships and leading a high-performing team.
- Qualifications: Experience in managing large teams and strong strategic account management skills.
The predicted salary is between 50000 - 65000 € per year.
An exciting opportunity for a Head of Strategic Account Management to lead a critical function, responsible for the retention, growth and governance of key customer contracts. You will drive best practice across account planning, build strong client relationships and ensure renewals are proactively managed and commercially robust.
Location: Remote with national travel when required
Hours: 5 hours per week
Salary: Competitive
Benefits: 25 days holiday + bank holidays, private healthcare, salary sacrifice pension, electric car scheme, employee's assistance programme
As the Head of Key Accounts, you will be responsible for:
- Lead and develop strategic accounts
- Drive account plans and client engagement
- Oversee renewals and commercial delivery
- Build strong senior relationships
- Lead and coach the team
- Ensure clear processes and performance tracking
The Head of Key Accounts will be measured on retention, account growth and the strength of your client relationships, alongside delivering a clear, proactive renewal pipeline and building a high-performing, commercially focused team.
Required skills / experience:
- Experience in managing large teams
- Previous NHS experience
- Strong strategic account management capability
Account Office Manager in Manchester employer: Resourcing Group
As a leading employer in the strategic account management sector, we offer a dynamic work environment that prioritises employee growth and development. With competitive benefits including 25 days of holiday, private healthcare, and an electric car scheme, our remote working model allows for flexibility while fostering strong team collaboration through national travel opportunities. Join us to build meaningful client relationships and lead a high-performing team dedicated to excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Account Office Manager in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who have experience in strategic account management. A friendly chat can lead to valuable insights or even job leads.
✨Tip Number 2
Prepare for interviews by researching the company and its key accounts. Show them you understand their business and how you can drive growth and retention. Tailor your examples to highlight your experience with large teams and client relationships.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, send a quick thank-you email. It shows your enthusiasm and keeps you on their radar. Plus, it’s a great chance to reiterate why you’re the perfect fit for the role.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you ace your application and connect with the right opportunities. Plus, it’s the best way to ensure your application gets seen by the right people.
We think you need these skills to ace Account Office Manager in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of Head of Strategic Account Management. Highlight your experience in managing large teams and any previous NHS experience, as these are key for us.
Craft a Compelling Cover Letter:Your cover letter should tell us why you're the perfect fit for this role. Share specific examples of how you've driven account growth and built strong client relationships in the past.
Showcase Your Leadership Skills:Since you'll be leading a team, it's important to showcase your leadership skills. Mention any coaching or mentoring experiences you've had that demonstrate your ability to develop others.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any updates!
How to prepare for a job interview at Resourcing Group
✨Know Your Accounts
Before the interview, dive deep into the company’s key accounts and their history. Understand their needs and challenges, especially in the NHS context. This will help you demonstrate your strategic account management skills and show that you’re ready to hit the ground running.
✨Showcase Leadership Experience
Be prepared to discuss your experience in managing large teams. Share specific examples of how you've led teams to success, particularly in high-pressure environments. Highlight your coaching style and how it has contributed to team performance and client satisfaction.
✨Build Rapport with Interviewers
Since building strong client relationships is key for this role, practice establishing rapport during your interview. Use active listening, ask insightful questions, and relate your experiences to the company’s values and goals. This will showcase your interpersonal skills and ability to connect with clients.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and strategic thinking. Prepare examples where you’ve successfully managed renewals or driven account growth. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly and effectively.
