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- Tasks: Make outbound calls to boost sales and re-engage customers.
- Company: Established business supplies organisation with a supportive team culture.
- Benefits: Competitive salary plus commission, training, and career progression opportunities.
- Why this job: Join a growing company and develop your sales skills in a dynamic environment.
- Qualifications: Experience in telesales or B2B sales and strong communication skills.
- Other info: Office-based role with a focus on quality customer interactions.
The predicted salary is between 25000 - 35000 £ per year.
Location: Normanton WF6
Salary and Benefits: £25,000 + up to £10,000 OTE
Headcount: 4
Hours of Work: Monday - Friday, 08:00 - 17:30 (1 hour lunch)
Contract Type: Permanent
Reason for Vacancy: New roles
Overview: A well-established business supplies organisation is expanding and seeking Four Telesales Executives to join its Normanton office. This is a business-to-business role focused on developing existing accounts, reactivating dormant customers, and generating some new business, primarily via outbound telephone calls. You will be part of a supportive team environment, with training provided and clear structure around progressing opportunities internally.
Team and Working Environment: Office-based role within the Normanton sales office. Working within a team of approximately 10 staff. The business is large and continuing to grow, offering potential for progression. Training will be provided.
Key Responsibilities:
- Make outbound quality calls to existing, dormant, and prospective customers to drive sales.
- Develop existing accounts to maximise revenue through upselling and cross-selling across multiple product ranges.
- Re-engage dormant/lapsed accounts and rebuild spend and relationships.
- Identify opportunities for new business and account growth.
- Interpret customer requirements and present tailored solutions.
- Maintain a proactive daily plan to achieve agreed KPIs and performance expectations.
- Work collaboratively with teams such as Sales, Customer Services, Credit Control, Inventory, Marketing, Product Management, Pricing, and Transport to support customer growth and service delivery.
Sales Process Notes: The focus is on quality calls and meaningful customer conversations rather than pure call volume targets. There is some new business element; however, the role is mainly centred around current and dormant accounts (including upselling). Once a customer shows interest and the opportunity is identified/qualified, it is passed to the wider sales team for next-stage development.
Growth and Business Update: The company has recently acquired another business supplies organisation. Part of this role will involve introducing Vow/EVO to customers from the acquired business and supporting conversion and growth within that customer base.
Person Specification:
Essential: experience in telesales, B2B sales, or account management. Confident communicator with a natural flair for sales and an active listening style. Resilient, consistent, and target-driven, with the ability to maintain momentum over time. Able to build trust and strong relationships without face-to-face contact. Organised and proactive, with the ability to structure and manage your day effectively.
Desirable: Experience working closely with internal departments involved in day-to-day customer management (Sales, Customer Services, Credit Control, Inventory, Marketing, Pricing, Transport, etc.). Ability to monitor customer performance and identify growth opportunities. Experience targeting new areas for development and increasing account penetration.
B2B Telesales Executive in Leeds employer: Resourcing Group
Contact Detail:
Resourcing Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land B2B Telesales Executive in Leeds
✨Tip Number 1
Get to know the company inside out! Research their products, values, and recent news. This will help you tailor your conversations and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice your pitch! Role-play with a friend or in front of a mirror. Focus on how you can add value to existing accounts and re-engage dormant customers. Confidence is key!
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn and ask them about their experiences. This could give you insider tips and even a referral, which can really boost your chances.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and ready to dive into the role.
We think you need these skills to ace B2B Telesales Executive in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Telesales Executive. Highlight your experience in B2B sales and any relevant achievements that show off your skills in account management and customer engagement.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention your passion for sales and how you can contribute to developing existing accounts and reactivating dormant customers.
Showcase Your Communication Skills: Since this role is all about making quality calls, make sure your written application reflects your communication style. Be clear, concise, and engaging – we want to see your personality come through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role!
How to prepare for a job interview at Resourcing Group
✨Know Your Product Range
Before the interview, make sure you’re familiar with the products and services the company offers. This will help you answer questions about upselling and cross-selling effectively, showing that you can interpret customer requirements and present tailored solutions.
✨Demonstrate Your Communication Skills
As a B2B Telesales Executive, strong communication is key. Practice articulating your thoughts clearly and confidently. You might even want to role-play common sales scenarios with a friend to showcase your active listening style and ability to build trust over the phone.
✨Prepare Questions About Growth Opportunities
Since the company is expanding, it’s a great idea to ask about progression opportunities during your interview. This shows your interest in long-term growth within the organisation and aligns with their focus on developing existing accounts and generating new business.
✨Show Your Resilience
Telesales can be challenging, so be ready to discuss how you handle rejection and maintain motivation. Share specific examples from your past experiences where you’ve successfully re-engaged dormant accounts or met sales targets despite obstacles.
