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For Companies At a Glance
- Tasks: Lead a dynamic team and drive sales in a fast-paced self-storage environment.
- Company: Join a rapidly growing self-storage business with a supportive culture.
- Benefits: Competitive salary, performance bonuses, and clear career progression.
- Other info: Ongoing training and development opportunities in a stable industry.
- Why this job: Step into a leadership role and make a real impact on customer experience.
- Qualifications: Experience in management or supervisory roles with strong sales skills.
The predicted salary is between 28980 - 28980 ÂŁ per year.
Salary: ÂŁ28,980 + Bonus (Average ÂŁ1500-ÂŁ2000 every 6 months)
Southampton
Are you ready to step into a leadership role within a fast-growing self-storage business? We're looking for a proactive and commercially minded Assistant General Manager to help drive performance, maximise occupancy, and deliver an outstanding customer experience.
The Role
As Assistant General Manager, you'll support the running of a busy self-storage site—playing a key role in driving unit sales, maintaining high facility standards, and leading a small team. This is a hands-on, customer-facing position where you'll be managing enquiries, converting leads into rentals, and ensuring the site operates efficiently, securely, and in line with brand standards.
What You'll Be Doing
- Team Leadership
- Support the General Manager in leading and developing a small, high-performing team
- Lead by example on the front line, setting standards for sales and service
- Step up to manage the site in the General Manager's absence
- Sales & Occupancy
- Drive unit rentals by converting enquiries into move-ins
- Maximise occupancy and revenue through effective upselling and pricing awareness
- Monitor performance against KPIs and targets
- Customer Experience
- Deliver a friendly, professional service to all customers—face-to-face, phone, and email
- Support customers through their storage journey, from enquiry to move-out
- Resolve any issues quickly to maintain high satisfaction levels
- Site Operations
- Oversee daily site operations including admin, audits, and reporting
- Ensure units, reception, and external areas are clean, secure, and well-presented
- Manage move-ins, move-outs, and account management
- Security & Compliance
- Maintain strong security standards across the site
- Ensure health & safety procedures are followed at all times
- Carry out regular checks of the facility and report any issues promptly
- Continuous Improvement
- Identify opportunities to improve sales performance and operational efficiency
- Support local marketing initiatives and community engagement
What We're Looking For
- Experience in a supervisory or management role (retail, hospitality, or storage ideal)
- Strong sales mindset with a focus on hitting and exceeding targets
- Highly organised with the ability to manage day-to-day site operations
- Excellent customer service and communication skills
- A hands-on, “roll your sleeves up” approach
- Commercial awareness and a proactive attitude
What's in It for You
- ÂŁ28,980 basic salary + performance bonus
- Clear progression into General Manager opportunities
- Ongoing training and development
- Stable, growing industry with long-term career potential
- Supportive, team-driven culture
If you're ready to build your career in self-storage and take ownership of a site with real growth potential, we'd love to hear from you.
Locations
Assistant General Manager in Hampshire, Portsmouth employer: Resourcing Group
Contact Detail:
Resourcing Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant General Manager in Hampshire, Portsmouth
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for an Assistant General Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to team leadership and sales performance. We recommend role-playing with a friend or using online resources to get comfortable with your responses. Confidence is key!
✨Tip Number 3
Showcase your hands-on experience! When you get the chance to chat with potential employers, highlight specific examples of how you've driven sales or improved customer experiences in previous roles. Real-life stories resonate well.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. Let's get you that Assistant General Manager position!
We think you need these skills to ace Assistant General Manager in Hampshire, Portsmouth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Assistant General Manager role. Highlight any supervisory or management experience you have, especially in retail or hospitality, as this will catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your sales mindset and customer service skills. Tell us why you're passionate about the self-storage industry and how you can contribute to our team.
Showcase Your Achievements: When detailing your past roles, focus on specific achievements. Did you exceed sales targets? Improve customer satisfaction? We love numbers, so include metrics where possible to demonstrate your impact!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Resourcing Group
✨Know the Business Inside Out
Before your interview, take some time to research the self-storage industry and the specific company. Understand their services, target market, and what sets them apart from competitors. This knowledge will help you demonstrate your genuine interest and show that you're proactive.
✨Showcase Your Leadership Skills
As an Assistant General Manager, you'll be leading a team. Prepare examples of how you've successfully managed or motivated a team in the past. Think about specific situations where you resolved conflicts or improved team performance, as this will highlight your leadership capabilities.
✨Demonstrate Your Sales Acumen
Since driving unit rentals is a key part of the role, come prepared with examples of how you've successfully converted leads into sales in previous positions. Be ready to discuss your approach to upselling and how you monitor performance against targets.
✨Prepare for Customer Service Scenarios
Customer experience is crucial in this role. Think of challenging customer service situations you've faced and how you resolved them. Be ready to explain your approach to maintaining high satisfaction levels and ensuring a friendly, professional service.