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- Tasks: Join us as an Electrical Service Engineer, troubleshooting and repairing electrical products on-site and remotely.
- Company: We're a leading electrical manufacturing company with a strong reputation in the industry.
- Benefits: Enjoy a competitive salary, a company van, 20-30 days holiday, pension, and private healthcare.
- Why this job: This role offers hands-on experience, travel across the UK, and the chance to develop your technical skills.
- Qualifications: Previous service engineer experience and relevant electrical qualifications are essential for this role.
- Other info: Flexibility for overnight stays is required, and strong computer skills are a must.
The predicted salary is between 30000 - 42000 £ per year.
Electrical Service Engineer required to join our established electrical manufacturing client in what will be an office and field based, hands on role, with travel across the UK, frequently to Wales. Salary will be dependent on experience. Flexibility is required for overnight stays, and the ideal candidate will be located in Essex. A company van will be provided for all site visits. It is also paramount that the candidate has strong computer skills, experienced on Microsoft Excel.
Duties:
- Troubleshoot end user technical product issues
- Remote monitoring to try to find a solution over the telephone
- Management of your own diary to organise weekly site visits to customers' homes and commercial sites
- Diagnose, test, repair product issues remotely and at customer, client sites
- Provide external and internal technical product training
- Liaise internally to order necessary parts to carry out servicing repairs and maintenance
Benefits:
- Competitive salary
- Company pool van for site visits
- 20 days holiday plus bank holidays (increases to 30 days)
- Pension
- Private healthcare
Experience:
- Previous experience in a Service Engineer role with Electrical bias
- Relevant electrical qualification such as City & Guilds 2382, Level 3, electrical engineering degree, 18th Edition is highly desirable
- Experience with electrical circuits, control panels, batteries; DC or AC coupled, inverters, metering renewables electrical products
- Excellent customer service skills are essential, as customer liaison will be an essential part of the role
Electrical Service Engineer employer: Resourcing Group
Contact Detail:
Resourcing Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Electrical Service Engineer
✨Tip Number 1
Make sure to highlight your hands-on experience in electrical service roles during any networking opportunities. Engage with professionals in the industry on platforms like LinkedIn, and don't hesitate to ask for informational interviews to learn more about the role.
✨Tip Number 2
Familiarise yourself with the latest electrical products and technologies relevant to the role. Being knowledgeable about current trends can help you stand out during conversations with potential employers and demonstrate your passion for the field.
✨Tip Number 3
Since the role involves customer interaction, practice your communication skills. Role-playing scenarios where you troubleshoot issues or provide training can help you feel more confident when discussing your approach to customer service.
✨Tip Number 4
Consider reaching out to current or former employees of the company to gain insights into their experiences. This can provide you with valuable information about the company culture and expectations, which you can use to tailor your approach when applying.
We think you need these skills to ace Electrical Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Service Engineer, particularly any electrical qualifications and skills. Emphasise your familiarity with electrical circuits, control panels, and customer service.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the job description. Mention your experience with troubleshooting technical issues and your ability to manage site visits effectively. Show enthusiasm for the role and the company.
Highlight Technical Skills: Since strong computer skills are essential, ensure you mention your proficiency in Microsoft Excel and any other relevant software. Provide examples of how you've used these skills in previous roles.
Prepare for Potential Questions: Think about common interview questions related to electrical engineering and customer service. Prepare answers that showcase your problem-solving abilities and experience in managing customer relationships.
How to prepare for a job interview at Resourcing Group
✨Showcase Your Technical Skills
Make sure to highlight your relevant electrical qualifications and experience during the interview. Be prepared to discuss specific projects or challenges you've faced in previous roles, especially those involving electrical circuits and control panels.
✨Demonstrate Customer Service Excellence
Since excellent customer service skills are essential for this role, think of examples where you've successfully resolved customer issues or provided training. This will show that you can effectively liaise with clients and ensure their satisfaction.
✨Prepare for Practical Scenarios
Expect to be asked about troubleshooting techniques and how you would handle specific technical problems. Practising common scenarios related to electrical products can help you articulate your thought process clearly during the interview.
✨Discuss Your Organisational Skills
As you'll need to manage your own diary for site visits, be ready to talk about how you prioritise tasks and stay organised. Sharing examples of how you've successfully managed your time in previous roles will demonstrate your ability to handle this aspect of the job.
