At a Glance
- Tasks: Protect live environments from network threats and resolve security incidents.
- Company: Bright Purple, a diverse and inclusive tech employer.
- Benefits: Competitive salary up to £65,000, hybrid work, and career growth.
- Other info: Fast-paced environment with opportunities to level up your expertise.
- Why this job: Gain hands-on experience in cybersecurity and make a real impact.
- Qualifications: Experience in IT support or networking, with strong troubleshooting skills.
The predicted salary is between 65000 - 65000 € per year.
As a Security Services Engineer, you'll gain hands-on experience protecting live production environments from DDoS attacks and other network threats. You will be working shoulder-to-shoulder with customers when the pressure is highest.
- Triage and resolve security incidents and customer tickets in a live production environment (1st/2nd line support).
- Monitor, analyse, and investigate network traffic and emerging threats, including active DDoS activity.
- Support customer maintenance, upgrades, and technical communications.
- Work within ITIL processes (Incident, Change, Problem, Service Requests).
- Continuously level up your expertise across cybersecurity and networking.
Requirements:
- 12 years experience in a SOC, IT support, networking, or similar technical role.
- Strong networking fundamentals TCP/IP, routing, and packet analysis with solid troubleshooting instincts.
- Comfortable working in a fast-paced, shift-based environment (including nights and weekends).
- Working knowledge of DDoS attacks and network security concepts.
- Linux and basic scripting or automation skills (Python, Bash).
- Industry certifications such as CCNA, JNCIA, CompTIA A+, Network+, Security+, CySA+, or CyberOps.
If you're early in your career and hungry to build deep expertise in network security, traffic analysis, and incident response, this role was designed for you.
Bright Purple is an equal opportunities employer: we are proud to work with clients who share our values of diversity and inclusion in our industry.
Network Support Engineer - Hybrid in Edinburgh employer: Resourcing Group
At Bright Purple, we pride ourselves on being an excellent employer, offering a dynamic work culture that fosters continuous learning and professional growth. As a Network Support Engineer, you'll not only receive competitive compensation but also the opportunity to work in a hybrid environment that balances flexibility with hands-on experience in cybersecurity. Our commitment to diversity and inclusion ensures that every team member feels valued and empowered to excel in their role, making this an ideal place for those looking to make a meaningful impact in the tech industry.
StudySmarter Expert Advice🤫
We think this is how you could land Network Support Engineer - Hybrid in Edinburgh
✨Tip Number 1
Network with industry professionals! Attend meetups, webinars, or online forums related to network security. Engaging with others in the field can lead to job opportunities and valuable insights.
✨Tip Number 2
Showcase your skills through practical demonstrations. Create a portfolio or GitHub repository where you can share projects or scripts you've worked on. This gives potential employers a taste of what you can do!
✨Tip Number 3
Prepare for interviews by practising common technical questions and scenarios. Use mock interviews with friends or mentors to build confidence and refine your responses, especially around DDoS attacks and incident response.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for passionate individuals ready to dive into the world of network support. Your next big opportunity could be just a click away!
We think you need these skills to ace Network Support Engineer - Hybrid in Edinburgh
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in network support and security. Use keywords from the job description to show we’re on the same page about what you bring to the table.
Show Off Your Skills:Don’t just list your qualifications; give us examples of how you've used your skills in real situations. Whether it’s troubleshooting or handling DDoS attacks, we want to see your expertise in action!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Tell us why you’re passionate about network security and how you can contribute to our team. Keep it engaging and relevant to the role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Resourcing Group
✨Know Your Networking Fundamentals
Brush up on your TCP/IP, routing, and packet analysis skills. Be ready to discuss how these concepts apply to real-world scenarios, especially in relation to DDoS attacks and network security. This will show that you have a solid foundation and can think critically under pressure.
✨Demonstrate Your Problem-Solving Skills
Prepare to share specific examples of how you've triaged and resolved security incidents or customer tickets in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers, highlighting your troubleshooting instincts and ability to work in a fast-paced environment.
✨Familiarise Yourself with ITIL Processes
Since the role involves working within ITIL processes, make sure you understand the basics of Incident, Change, Problem, and Service Requests. You might be asked how you would handle a specific incident, so having a clear understanding of these processes will help you stand out.
✨Show Your Passion for Continuous Learning
This position is perfect for those eager to level up their expertise. Be prepared to discuss any recent courses, certifications, or projects related to cybersecurity and networking. Mentioning your knowledge of Linux and scripting languages like Python or Bash can also give you an edge.
