At a Glance
- Tasks: Protect live environments from network threats and resolve security incidents.
- Company: Join a forward-thinking company focused on cybersecurity and innovation.
- Benefits: Competitive salary, flexible 4-day work week, and opportunities for professional growth.
- Other info: Perfect for those eager to deepen their expertise in network security.
- Why this job: Gain hands-on experience in a fast-paced environment while making a real impact.
- Qualifications: Experience in IT support or networking with strong troubleshooting skills.
The predicted salary is between 45000 - 50000 £ per year.
Scotland - Occasional travel to office in Edinburgh
Schedule: 4 Day week Rotating shift (includes nights/weekends)
Salary: Up to £65,000
As a Security Services Engineer, you'll gain hands-on experience protecting live production environments from DDoS attacks and other network threats. You will be working shoulder-to-shoulder with customers when the pressure is highest.
The Role:
- Triage and resolve security incidents and customer tickets in a live production environment (1st/2nd line support).
- Monitor, analyse, and investigate network traffic and emerging threats, including active DDoS activity.
- Support customer maintenance, upgrades, and technical communications.
- Contribute to incident response and post-incident reviews that sharpen our detection and mitigation playbooks.
- Work within ITIL processes (Incident, Change, Problem, Service Requests).
- Document procedures, grow the SOC knowledge base, and share what you learn with the team.
- Continuously level up your expertise across cybersecurity and networking.
What we're looking for:
- 2+ years experience in a SOC, IT support, networking, or similar technical role.
- Strong networking fundamentals TCP/IP, routing, and packet analysis with solid troubleshooting instincts.
- The ability to prioritise, stay organised, and communicate clearly under pressure.
- Comfortable working in a fast-paced, shift-based environment (including nights and weekends).
Nice to have:
- Experience with SIEM tools (Splunk preferred).
- Working knowledge of DDoS attacks and network security concepts.
- Familiarity with virtualisation technologies (KVM, ESXi).
- Linux and basic scripting or automation skills (Python, Bash).
- Industry certifications such as CCNA, JNCIA, CompTIA A+, Network+, Security+, CySA+, or CyberOps.
If you're early in your career and hungry to build deep expertise in network security, traffic analysis, and incident response, this role was designed for you.
Bright Purple is an equal opportunities employer: we are proud to work with clients who share our values of diversity and inclusion in our industry.
Network Support Engineer in Dunfermline employer: Resourcing Group
At Bright Purple, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters growth and innovation in the field of cybersecurity. Our commitment to employee development is evident through hands-on experience in protecting live production environments, alongside a supportive team that values diversity and inclusion. With a flexible 4-day work week and opportunities for continuous learning, this role in Scotland not only provides competitive remuneration but also a chance to thrive in a fast-paced, rewarding environment.
StudySmarter Expert Advice🤫
We think this is how you could land Network Support Engineer in Dunfermline
✨Get Involved in the Cybersecurity Community
Dive into local and online cybersecurity meetups or forums. Engage with communities on platforms like Reddit or Discord, which often have dedicated channels for job opportunities and entry-level tips. Making yourself visible here can open doors we didn't even know existed!
✨Show Off Those Skills
Set up a GitHub profile where you can showcase any projects or contributions you’ve made, even if they’re just personal experiments. Potential employers love to see our work in action, and this is a great way to catch the eye of companies like Resourcing Group while we’re still building our experience.
✨Leverage Online Courses & Certifications
Consider taking some recognised cybersecurity certifications, like CompTIA Security+ or Certified Ethical Hacker. These badges give us an edge and show our commitment to the field. Plus, many courses have job boards and networking opportunities that can lead to our first gig!
✨Apply Early and Often
Entry-level roles in cybersecurity can fill up quickly, so keep an eye on our website for open positions at Resourcing Group. We should be ready to apply as soon as we see a role pop up. Tailor our applications to highlight relevant skills like problem-solving and attention to detail – these can set us apart!
We think you need these skills to ace Network Support Engineer in Dunfermline
Some tips for your application 🫡
Show off your technical skills:In the cybersecurity field, we love to see your technical know-how right from the get-go. Include any relevant coursework, certifications (like CompTIA Security+ or CEH), and tools you're familiar with. If you've dabbled in security protocols or have any hands-on experience with firewalls or threat analysis, make sure to highlight that!
Demonstrate your passion for cybersecurity:A cover letter is your chance to show your enthusiasm for cybersecurity—don’t hold back! Talk about why you’re excited about this career path, any personal projects you've been involved with, or security challenges you’ve taken on. It’s all about showing Resourcing Group that you’re eager to learn and contribute.
Include relevant extracurricular activities:In entry-level applications, we appreciate seeing how you’ve engaged with the cybersecurity community. Mention any clubs, competitions (like Capture The Flag), or volunteer work related to cybersecurity. This will give us insight into your dedication to growing your skills beyond academic learning!
Keep it concise and tailored:We get it—writing about yourself can be tough. But for entry-level roles like Network Support Engineer at Resourcing Group, we're looking for clarity and focus. Tailor your CV and application materials to highlight only what matters for this role. Avoid fluff and get straight to your strengths in the context of cybersecurity!
How to prepare for a job interview at Resourcing Group
✨Know Your Cybersecurity Basics
Make sure you’re clued up on the essential concepts of cybersecurity, like encryption, firewalls, and malware. For an entry-level role like Network Support Engineer at Resourcing Group, they might ask you practical questions to test your understanding of these topics, so brush up on the basics and maybe even run through some scenarios.
✨Familiarise Yourself with Tools
You’ll likely be working with various cybersecurity tools and platforms, so get comfortable with common ones like Wireshark and Metasploit. Mention any hands-on experience you have with these tools during your interview, as it shows you’ve taken the initiative to learn and apply your knowledge, which is key for an entry-level position.
✨Show Your Passion for Learning
Since this is an entry-level position, employers at Resourcing Group will want to see your eagerness to learn. Prepare to discuss any certifications or online courses you've completed, as well as how you stay updated on the latest threats and trends in cybersecurity. This demonstrates your commitment to growing in the field.
✨Prepare for Scenario-Based Questions
Expect some scenario-based questions during your interview. These might include how you'd respond to a phishing attempt or securing a network. Think through a few examples beforehand, so you can showcase your problem-solving skills and thought process, which are critical in cybersecurity.
