Service Coordinator - Flexible Supports in Dunfermline, Fife

Service Coordinator - Flexible Supports in Dunfermline, Fife

Dunfermline +1 Full-Time 40000 - 50000 £ / year (est.) Home office (partial)
Resourcing Group

At a Glance

  • Tasks: Shape the future of local energy by designing and delivering impactful services.
  • Company: Join Great British Energy, a leader in the UK's clean energy transition.
  • Benefits: Enjoy competitive salary, flexible working, generous leave, and professional development opportunities.
  • Other info: Collaborative environment with opportunities to influence national energy delivery.
  • Why this job: Make a real difference in powering a greener, fairer future for the UK.
  • Qualifications: Experience in service design, local energy, or public policy is essential.

The predicted salary is between 40000 - 50000 £ per year.

Reporting to: Head of Capacity and Capability Service

Join Great British Energy and be part of powering the UK's Clean Energy Future.

At GBE, we're not just building an energy company - we're shaping the future of the UK's energy landscape.

Drive clean energy deployment across the UK as a strategic developer, investor, and owner of renewable projects

  • Deliver benefits for communities and taxpayers, ensuring the clean energy transition creates jobs, boosts local economies, and increases public ownership
  • We focus on innovation, sustainability, and impact, working on projects that matter - from large-scale national renewable investments to empowering local and community energy initiatives.

Career growth Opportunities to develop expertise in cutting-edge energy technologies and strategic investment

  • If you want to make a real difference and help power a greener, fairer future for the UK, GBE is the place for you.

We welcome applications from all backgrounds and communities.

We are recruiting a small team of Capacity and Capability Service Managers to play a critical and complementary role within GBE Local's Capacity and Capability Service.

GBE's capability and capacity service is being developed to deliver support to communities and local authorities to provide advice, guidance and technical assistance and lead the development of standard delivery models.

The service managers will work with the head of the service and a small team of coordinators to take a lead on an aspect of the service from deign to implementation and delivery.

Whilst there is an opportunity to specialise and focus on one area the team will work across the whole service to enable agility and continuity of provision.

This is an opportunity to shape a new national function from the ground up and directly influence how local energy is delivered across the UK.

Contribute to the design and continuous improvement of GBE Local's Capacity and Capability Service, ensuring alignment with organisational strategy

  • Work collaboratively with internal teams, delivery partners, local authorities, and sector stakeholders
  • Apply service design and user-centred approaches to ensure products and services meet real customer needs
  • Develop and maintain strong networks across the local energy and community energy sectors
  • Monitor and evaluate impact, using feedback and data to continuously improve services

Lead the development of standardised templates, toolkits and guidance for local energy projects (e. g. business case templates, financial models, delivery frameworks)

  • Translate complex technical, financial and legal requirements into clear, practical resources for non-expert users
  • Own the lifecycle of knowledge products (scoping, drafting, testing, QA, publication and iteration)
  • Ensure consistency and quality across all GBE Local customer-facing materials
  • Technical Assistance and Advisory Service
  • Design and support the delivery of a technical assistance offering, including:
  • Early-stage community engagement and awareness
  • Regional advisory services
  • Targeted technical support for project development
  • Identify and coordinate expertise (internal and external) to support customers at different project stages
  • Develop service models, operating processes and delivery partnerships
  • Support the establishment of a scalable and accessible advisory network
  • Role 3: Regional Relationship Management
  • Build and lead proactive engagement with Devolved Governments, ensuring regular communication, coordination and knowledge-sharing to support GBE Local's mission
  • Identify and escalate regional delivery challenges or barriers, working with colleagues across GBE Local to propose solutions
  • Act as GBE Local's primary regional liaison for community and local energy delivery partners, ensuring timely, accurate and constructive support.

Working closely with the Local lead for External Affairs and the Customer Engagement Lead.

Experience designing and delivering services, programmes or products in a complex policy, public sector or infrastructure environment

  • Strong ability to translate complex concepts into clear, user-focused outputs, whether guidance, tools or services
  • Experience in local energy, community energy, infrastructure or net zero delivery
  • Experience in service design, user research or building customer-facing offers
  • Understanding of public sector funding, business case development, or project finance
  • Experience working with local government, combined authorities, or community organisations
  • Relevant degree or equivalent professional experience in a related field (e. g. energy, public policy, or service design).

Personal Qualities

  • Works collaboratively, valuing different perspectives and building inclusive relationships
  • Competitive base salary
  • Performance-related bonus scheme
  • Excellent pension scheme
  • 4x salary life assurance
  • 38 days annual leave
  • Flexible working arrangements
  • Ongoing professional development and training

Locations

DunfermlineFife

Service Coordinator - Flexible Supports in Dunfermline, Fife employer: Resourcing Group

Join a dynamic and innovative Cyber Security company that prioritises employee growth and collaboration in a fully remote environment. With a strong focus on hands-on engineering and customer engagement, you'll have the opportunity to make a significant impact while enjoying a competitive salary and the flexibility of working from anywhere in the UK. The company fosters a culture of continuous learning and support, ensuring you thrive in your role as a Customer Platform Architect.

Resourcing Group

Contact Details:

Resourcing Group Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Service Coordinator - Flexible Supports in Dunfermline, Fife

Get Involved with Industry Events

The energy and utilities sector is always buzzing with events, trade shows, and networking opportunities. We should hit up conferences and exhibitions like Energy UK or Utility Week Live—these are prime spots to mingle with industry professionals and even snag some insider info on job openings!

Join Energy-focused Online Communities

Let's tap into online platforms and forums like LinkedIn groups or Reddit communities specifically for energy and utilities. Not only can we showcase our knowledge, but we can also stay updated on company announcements or job leads from people already in the know.

Consider Industry Certifications

Pushing ahead with certifications like the NEBOSH National Certificate in Occupational Safety and Health (if you’re into safety) can give us a leg up in this competitive field. It not only builds our credibility but also shows employers that we’re serious about our career in energy and utilities.

Apply ThroughResourcing Group's Website

Don’t forget to apply directly through Resourcing Group's website for the full-time Service Coordinator - Flexible Supports role. Many companies prioritise candidates who show initiative by going straight to the source. Make sure we tailor our application to highlight our passion for the energy sector!

We think you need these skills to ace Service Coordinator - Flexible Supports in Dunfermline, Fife

Service Design
User-Centred Approaches
Project Management
Technical Assistance
Community Engagement
Stakeholder Management
Data Analysis

Some tips for your application 🫡

Show Off Your Energy Knowledge:When crafting your CV and cover letter, make sure you highlight any knowledge or experience related to the energy-utilities sector. Whether it’s coursework, internships, or projects that showcase your understanding of energy management, sustainability, or regulatory frameworks, we want to see that passion and expertise shine through.

Quantify Your Achievements:In our field, numbers speak volumes! Don’t just tell us about your previous roles; quantify your achievements where possible. For instance, mention how you improved energy efficiency by a percentage or contributed to cost savings. This makes your application more compelling and shows us just how impactful you can be.

Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Resourcing Group. Tailor it to reflect how your values align with our mission in the energy sector. Share why you're excited about this specific role and how you envision contributing to our goals.

Demonstrate Your Team Spirit:Collaboration is key in the energy-utilities industry. In your application, emphasise any team projects or experiences where you worked effectively with others, especially on sustainability initiatives or technical projects. We're looking for someone who can mesh well with our team!

How to prepare for a job interview at Resourcing Group

Show Your Passion for Renewable Energy

In the energy-utilities sector, it’s vital to demonstrate your enthusiasm for sustainable practices and innovations. Share experiences where you've worked on or studied renewable energy projects, whether that’s through coursework, past internships, or personal initiatives. Let us see how your passion aligns with the ethos of Resourcing Group.

Brush Up on Industry Regulations

Being familiar with industry standards and regulations is crucial in energy-utilities interviews. Make sure to know the basics of relevant policies and frameworks, like the Energy Act or environmental legislation. This will not only show you’ve done your homework but will also prepare you for potential technical questions about compliance during your interview.

Highlight Teamwork and Project Management Skills

Most roles in the energy sector involve collaboration with diverse teams. Be ready to discuss examples where you’ve successfully worked in teams or led projects, especially those involving energy initiatives. This is particularly important for a full-time position, as employers want to see you bring a collaborative spirit to Resourcing Group.

Prepare for Technical Assessments

Expect some technical questions or even practical assessments during your interview, especially about energy efficiency methodologies or basic engineering principles relevant to the role. It’s a good idea to brush up on key concepts and be prepared to explain them clearly, as this will demonstrate your technical proficiency and readiness to jump into your new role.