At a Glance
- Tasks: Protect live environments from network threats and resolve security incidents.
- Company: Bright Purple, a diverse and inclusive tech employer.
- Benefits: Competitive salary, hybrid work, and opportunities for professional growth.
- Other info: Fast-paced environment with excellent career development opportunities.
- Why this job: Gain hands-on experience in cybersecurity and make a real impact.
- Qualifications: Experience in IT support or networking with strong troubleshooting skills.
The predicted salary is between 65000 - 65000 € per year.
As a Security Services Engineer, you'll gain hands-on experience protecting live production environments from DDoS attacks and other network threats. You will be working shoulder-to-shoulder with customers when the pressure is highest.
- Triage and resolve security incidents and customer tickets in a live production environment (1st/2nd line support).
- Monitor, analyse, and investigate network traffic and emerging threats, including active DDoS activity.
- Support customer maintenance, upgrades, and technical communications.
- Work within ITIL processes (Incident, Change, Problem, Service Requests).
- Continuously level up your expertise across cybersecurity and networking.
Requirements:
- 12 years experience in a SOC, IT support, networking, or similar technical role.
- Strong networking fundamentals TCP/IP, routing, and packet analysis with solid troubleshooting instincts.
- Comfortable working in a fast-paced, shift-based environment (including nights and weekends).
- Working knowledge of DDoS attacks and network security concepts.
- Linux and basic scripting or automation skills (Python, Bash).
- Industry certifications such as CCNA, JNCIA, CompTIA A+, Network+, Security+, CySA+, or CyberOps.
If you're early in your career and hungry to build deep expertise in network security, traffic analysis, and incident response, this role was designed for you.
Bright Purple is an equal opportunities employer: we are proud to work with clients who share our values of diversity and inclusion in our industry.
Locations
Networks Support Engineer in Dunfermline, Fife employer: Resourcing Group
At Bright Purple, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters continuous learning and professional growth. As a Networks Support Engineer, you'll not only receive competitive compensation but also the opportunity to work in a collaborative environment where your contributions directly impact our clients' security. With a commitment to diversity and inclusion, we ensure that every team member feels valued and empowered to excel in their career.
StudySmarter Expert Advice🤫
We think this is how you could land Networks Support Engineer in Dunfermline, Fife
✨Tip Number 1
Network your way in! Reach out to current employees on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing a role like this. Personal connections can make all the difference!
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Be ready to discuss DDoS attacks, TCP/IP, and troubleshooting scenarios. We want to see your passion for network security, so show us what you know!
✨Tip Number 3
Don’t forget to highlight your certifications! If you’ve got any industry-recognised qualifications like CCNA or Security+, make sure to mention them during your conversations. They show you’re serious about your career in network support.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly. Let’s get you started on this exciting journey!
We think you need these skills to ace Networks Support Engineer in Dunfermline, Fife
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in networking and security. Use keywords from the job description to show we’re on the same page about what you bring to the table.
Showcase Relevant Skills:Don’t forget to mention your technical skills, especially around TCP/IP, DDoS attacks, and any scripting knowledge. We want to see how you can tackle the challenges we face head-on!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share your passion for network security and how your background makes you a perfect fit for our team. Let us know why you’re excited about this role!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Resourcing Group
✨Know Your Networking Fundamentals
Brush up on your TCP/IP, routing, and packet analysis skills. Be ready to discuss how these concepts apply to real-world scenarios, especially in relation to DDoS attacks and network security. This will show that you have a solid foundation and can think critically under pressure.
✨Demonstrate Your Problem-Solving Skills
Prepare to share specific examples of how you've triaged and resolved security incidents or customer tickets in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers, highlighting your troubleshooting instincts and ability to work in a fast-paced environment.
✨Familiarise Yourself with ITIL Processes
Since the role involves working within ITIL processes, make sure you understand the basics of Incident, Change, Problem, and Service Requests. You might be asked how you would handle a specific incident, so having a clear understanding of these processes will help you stand out.
✨Show Your Passion for Continuous Learning
This position is perfect for those eager to level up their expertise. Be prepared to discuss any recent courses, certifications, or projects related to cybersecurity and networking. Mentioning your knowledge of Linux and scripting languages like Python or Bash can also demonstrate your commitment to growing in this field.
