At a Glance
- Tasks: Protect live environments from network threats and resolve security incidents.
- Company: Bright Purple, a diverse and inclusive tech employer.
- Benefits: Competitive salary up to £65,000, hybrid work, and career growth.
- Other info: Fast-paced environment with opportunities to level up your expertise.
- Why this job: Gain hands-on experience in cybersecurity and make a real impact.
- Qualifications: Experience in IT support or networking, with strong troubleshooting skills.
The predicted salary is between 65000 - 65000 € per year.
As a Security Services Engineer, you'll gain hands-on experience protecting live production environments from DDoS attacks and other network threats. You will be working shoulder-to-shoulder with customers when the pressure is highest.
- Triage and resolve security incidents and customer tickets in a live production environment (1st/2nd line support).
- Monitor, analyse, and investigate network traffic and emerging threats, including active DDoS activity.
- Support customer maintenance, upgrades, and technical communications.
- Work within ITIL processes (Incident, Change, Problem, Service Requests).
- Continuously level up your expertise across cybersecurity and networking.
Requirements:
- 12 years experience in a SOC, IT support, networking, or similar technical role.
- Strong networking fundamentals TCP/IP, routing, and packet analysis with solid troubleshooting instincts.
- Comfortable working in a fast-paced, shift-based environment (including nights and weekends).
- Working knowledge of DDoS attacks and network security concepts.
- Linux and basic scripting or automation skills (Python, Bash).
- Industry certifications such as CCNA, JNCIA, CompTIA A+, Network+, Security+, CySA+, or CyberOps.
If you're early in your career and hungry to build deep expertise in network security, traffic analysis, and incident response, this role was designed for you.
Bright Purple is an equal opportunities employer: we are proud to work with clients who share our values of diversity and inclusion in our industry.
Locations
Network Support Engineer - Hybrid in Dunfermline, Fife employer: Resourcing Group
At Bright Purple, we pride ourselves on being an excellent employer, offering a dynamic work culture that fosters continuous learning and professional growth. As a Network Support Engineer, you'll not only receive competitive compensation but also the opportunity to work in a hybrid environment that balances flexibility with hands-on experience in cybersecurity. Our commitment to diversity and inclusion ensures that every team member feels valued and empowered to excel in their role, making this an ideal place for those looking to make a meaningful impact in the tech industry.
StudySmarter Expert Advice🤫
We think this is how you could land Network Support Engineer - Hybrid in Dunfermline, Fife
✨Tip Number 1
Network with industry professionals! Attend meetups, webinars, or online forums related to network security. Engaging with others in the field can lead to valuable connections and job leads.
✨Tip Number 2
Showcase your skills through practical projects. Whether it's a personal project or contributing to open-source, having tangible examples of your work can really impress potential employers.
✨Tip Number 3
Prepare for interviews by practising common technical questions and scenarios. We recommend simulating real-life situations you might face as a Network Support Engineer to demonstrate your problem-solving skills.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen. Plus, we love hearing from passionate candidates who are eager to join our team.
We think you need these skills to ace Network Support Engineer - Hybrid in Dunfermline, Fife
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your networking fundamentals, troubleshooting instincts, and any relevant certifications to catch our eye!
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're passionate about network security and how your background makes you a great fit for the role. Share specific examples of your experience with DDoS attacks or incident response.
Show Off Your Technical Skills:Don’t shy away from showcasing your technical skills in your application. Mention your experience with Linux, scripting, and any tools you've used for monitoring and analysing network traffic.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Resourcing Group
✨Know Your Networking Fundamentals
Brush up on your TCP/IP, routing, and packet analysis skills. Be ready to discuss how these concepts apply to real-world scenarios, especially in relation to DDoS attacks and network security. This will show that you have a solid foundation and can think critically under pressure.
✨Demonstrate Your Problem-Solving Skills
Prepare to share specific examples of how you've triaged and resolved security incidents or customer tickets in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers, highlighting your troubleshooting instincts and ability to work in a fast-paced environment.
✨Familiarise Yourself with ITIL Processes
Since the role involves working within ITIL processes, make sure you understand the basics of Incident, Change, Problem, and Service Requests. You might be asked how you would handle a specific incident, so having a clear understanding of these processes will help you stand out.
✨Show Your Passion for Continuous Learning
This position is perfect for those eager to level up their expertise. Be prepared to discuss any recent courses, certifications, or projects related to cybersecurity and networking. Mentioning your knowledge of Linux and scripting languages like Python or Bash can also demonstrate your commitment to growing in this field.
