At a Glance
- Tasks: Triage security incidents and monitor network traffic to protect against threats.
- Company: Bright Purple, a diverse and inclusive tech employer.
- Benefits: Competitive salary, hands-on experience, and opportunities for professional growth.
- Other info: Fast-paced environment with rotating shifts and excellent learning opportunities.
- Why this job: Kickstart your career in cybersecurity and make a real impact on network security.
- Qualifications: Experience in IT support or networking with strong troubleshooting skills.
The predicted salary is between 65000 - 65000 € per year.
Central Belt/Hybrid
Schedule: Rotating shift (includes nights/weekends)
Salary Up to £65,000
As a Security Services Engineer, you'll gain hands-on experience protecting live production environments from DDoS attacks and other network threats. You will be working shoulder-to-shoulder with customers when the pressure is highest.
The Role:
- Triage and resolve security incidents and customer tickets in a live production environment (1st/2nd line support).
- Monitor, analyse, and investigate network traffic and emerging threats, including active DDoS activity.
- Support customer maintenance, upgrades, and technical communications.
- Contribute to incident response and post-incident reviews that sharpen our detection and mitigation playbooks.
- Work within ITIL processes (Incident, Change, Problem, Service Requests).
- Document procedures, grow the SOC knowledge base, and share what you learn with the team.
- Continuously level up your expertise across cybersecurity and networking.
What we're looking for:
- 2 years experience in a SOC, IT support, networking, or similar technical role.
- Strong networking fundamentals TCP/IP, routing, and packet analysis with solid troubleshooting instincts.
- The ability to prioritise, stay organised, and communicate clearly under pressure.
- Comfortable working in a fast-paced, shift-based environment (including nights and weekends).
Nice to have:
- Experience with SIEM tools (Splunk preferred).
- Working knowledge of DDoS attacks and network security concepts.
- Familiarity with virtualisation technologies (KVM, ESXi).
- Linux and basic scripting or automation skills (Python, Bash).
- Industry certifications such as CCNA, JNCIA, CompTIA A+, Network+, Security+, CySA+, or CyberOps.
If you're early in your career and hungry to build deep expertise in network security, traffic analysis, and incident response, this role was designed for you.
Bright Purple is an equal opportunities employer: we are proud to work with clients who share our values of diversity and inclusion in our industry.
Locations
Network Support Engineer in Dunfermline, Fife employer: Resourcing Group
At Bright Purple, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters continuous learning and professional growth. As a Network Support Engineer in the Central Belt, you'll enjoy a competitive salary of up to £65,000, alongside the opportunity to work in a hybrid environment that values diversity and inclusion. Our commitment to employee development ensures that you will gain invaluable hands-on experience in cybersecurity while collaborating closely with customers during critical incidents.
StudySmarter Expert Advice🤫
We think this is how you could land Network Support Engineer in Dunfermline, Fife
✨Tip Number 1
Network with industry professionals! Attend meetups, webinars, or online forums related to network security. Engaging with others in the field can lead to job opportunities and valuable insights.
✨Tip Number 2
Showcase your skills through practical projects. Whether it's a personal project or contributing to open-source, having tangible examples of your work can really impress potential employers.
✨Tip Number 3
Prepare for interviews by practising common technical questions and scenarios. We recommend simulating real-life situations you might face as a Network Support Engineer to demonstrate your problem-solving skills.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Network Support Engineer in Dunfermline, Fife
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Network Support Engineer. Highlight your experience with networking fundamentals, troubleshooting, and any relevant certifications. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share your passion for cybersecurity and network support. Tell us why you're excited about this role and how you can contribute to our team. Keep it engaging and personal!
Showcase Relevant Experience:When filling out your application, focus on your hands-on experience in SOC or IT support. Mention specific incidents you've triaged or resolved, especially under pressure. We love seeing real-world examples of your skills in action!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the StudySmarter family!
How to prepare for a job interview at Resourcing Group
✨Know Your Networking Fundamentals
Brush up on your TCP/IP, routing, and packet analysis skills. Be ready to discuss how these concepts apply to real-world scenarios, especially in relation to DDoS attacks and network security. This will show that you have a solid foundation for the role.
✨Demonstrate Your Problem-Solving Skills
Prepare to share specific examples of how you've triaged and resolved security incidents or customer tickets in the past. Highlight your troubleshooting instincts and how you prioritise tasks under pressure, as this is crucial for a fast-paced environment.
✨Familiarise Yourself with ITIL Processes
Since the role involves working within ITIL processes, make sure you understand the basics of Incident, Change, Problem, and Service Requests. Being able to discuss how you've applied these processes in previous roles will give you an edge.
✨Show Your Willingness to Learn
Express your eagerness to continuously level up your expertise in cybersecurity and networking. Mention any relevant certifications you have or are pursuing, and be prepared to discuss how you stay updated with emerging threats and technologies.
