At a Glance
- Tasks: Protect live environments from network threats and resolve security incidents.
- Company: Bright Purple, a diverse and inclusive tech employer.
- Benefits: Competitive salary up to £65,000, hybrid work, and career growth.
- Other info: Fast-paced environment with opportunities to level up your expertise.
- Why this job: Gain hands-on experience in cybersecurity and make a real impact.
- Qualifications: Experience in IT support or networking, with strong troubleshooting skills.
The predicted salary is between 65000 - 65000 € per year.
Schedule: Rotating shift (includes nights/weekends)
Salary: Up to £65,000
As a Security Services Engineer, you'll gain hands-on experience protecting live production environments from DDoS attacks and other network threats. You will be working shoulder-to-shoulder with customers when the pressure is highest.
- Triage and resolve security incidents and customer tickets in a live production environment (1st/2nd line support).
- Monitor, analyse, and investigate network traffic and emerging threats, including active DDoS activity.
- Support customer maintenance, upgrades, and technical communications.
- Work within ITIL processes (Incident, Change, Problem, Service Requests).
- Continuously level up your expertise across cybersecurity and networking.
Requirements:
- 12 years experience in a SOC, IT support, networking, or similar technical role.
- Strong networking fundamentals TCP/IP, routing, and packet analysis with solid troubleshooting instincts.
- Comfortable working in a fast-paced, shift-based environment (including nights and weekends).
- Working knowledge of DDoS attacks and network security concepts.
- Linux and basic scripting or automation skills (Python, Bash).
- Industry certifications such as CCNA, JNCIA, CompTIA A+, Network+, Security+, CySA+, or CyberOps.
If you're early in your career and hungry to build deep expertise in network security, traffic analysis, and incident response, this role was designed for you.
Bright Purple is an equal opportunities employer: we are proud to work with clients who share our values of diversity and inclusion in our industry.
Network Support Engineer - Hybrid in Broughton employer: Resourcing Group
At Bright Purple, we pride ourselves on being an excellent employer, offering a dynamic work culture that fosters continuous learning and professional growth. As a Network Support Engineer, you'll enjoy the benefits of a hybrid working model, competitive salary, and the opportunity to work alongside industry experts in a supportive environment that values diversity and inclusion. Our commitment to employee development ensures that you will gain invaluable hands-on experience in cybersecurity while contributing to the protection of live production environments.
StudySmarter Expert Advice🤫
We think this is how you could land Network Support Engineer - Hybrid in Broughton
✨Tip Number 1
Network your way in! Reach out to current employees on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing a role like this.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Be ready to discuss DDoS attacks, TCP/IP fundamentals, and your troubleshooting methods. We want to see your passion for network security!
✨Tip Number 3
Showcase your hands-on experience! If you've worked on any relevant projects or have certifications, make sure to highlight those during your conversations. We love seeing practical knowledge in action.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always looking for enthusiastic candidates who are eager to grow in the field of network support.
We think you need these skills to ace Network Support Engineer - Hybrid in Broughton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in network support and security. Use keywords from the job description to show we’re on the same page about what you bring to the table.
Showcase Relevant Skills:Don’t forget to mention your networking fundamentals and any industry certifications you have. We love seeing those skills shine through, especially if they relate to DDoS attacks or incident response.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us why you’re passionate about this role. Share specific examples of how you’ve triaged incidents or supported customers in high-pressure situations.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Resourcing Group
✨Know Your Networking Fundamentals
Brush up on your TCP/IP, routing, and packet analysis skills. Be ready to discuss how these concepts apply to real-world scenarios, especially in relation to DDoS attacks and network security. This will show that you have a solid foundation and can think critically under pressure.
✨Demonstrate Your Problem-Solving Skills
Prepare to share specific examples of how you've triaged and resolved security incidents or customer tickets in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers, highlighting your troubleshooting instincts and ability to work in a fast-paced environment.
✨Familiarise Yourself with ITIL Processes
Since the role involves working within ITIL processes, make sure you understand the basics of Incident, Change, Problem, and Service Requests. You might be asked how you would handle a specific incident, so having a clear understanding of these processes will help you stand out.
✨Show Your Passion for Continuous Learning
This role is perfect for those eager to build expertise in network security and traffic analysis. Be prepared to discuss any relevant certifications you hold, like CCNA or Security+, and express your enthusiasm for ongoing learning and development in the field.
