At a Glance
- Tasks: Triage security incidents and monitor network traffic to protect against threats.
- Company: Bright Purple, a diverse and inclusive tech employer.
- Benefits: Competitive salary, hands-on experience, and opportunities for professional growth.
- Other info: Fast-paced environment with rotating shifts and excellent learning opportunities.
- Why this job: Kickstart your career in cybersecurity and make a real impact on network security.
- Qualifications: Experience in IT support or networking with strong troubleshooting skills.
The predicted salary is between 65000 - 65000 € per year.
Central Belt/Hybrid
Schedule: Rotating shift (includes nights/weekends)
Salary Up to £65,000
As a Security Services Engineer, you'll gain hands-on experience protecting live production environments from DDoS attacks and other network threats. You will be working shoulder-to-shoulder with customers when the pressure is highest.
The Role:
- Triage and resolve security incidents and customer tickets in a live production environment (1st/2nd line support).
- Monitor, analyse, and investigate network traffic and emerging threats, including active DDoS activity.
- Support customer maintenance, upgrades, and technical communications.
- Contribute to incident response and post-incident reviews that sharpen our detection and mitigation playbooks.
- Work within ITIL processes (Incident, Change, Problem, Service Requests).
- Document procedures, grow the SOC knowledge base, and share what you learn with the team.
- Continuously level up your expertise across cybersecurity and networking.
What we're looking for:
- 12 years experience in a SOC, IT support, networking, or similar technical role.
- Strong networking fundamentals TCP/IP, routing, and packet analysis with solid troubleshooting instincts.
- The ability to prioritise, stay organised, and communicate clearly under pressure.
- Comfortable working in a fast-paced, shift-based environment (including nights and weekends).
Nice to have:
- Experience with SIEM tools (Splunk preferred).
- Working knowledge of DDoS attacks and network security concepts.
- Familiarity with virtualisation technologies (KVM, ESXi).
- Linux and basic scripting or automation skills (Python, Bash).
- Industry certifications such as CCNA, JNCIA, CompTIA A+, Network+, Security+, CySA+, or CyberOps.
If you're early in your career and hungry to build deep expertise in network security, traffic analysis, and incident response, this role was designed for you.
Bright Purple is an equal opportunities employer: we are proud to work with clients who share our values of diversity and inclusion in our industry.
Network Support Engineer in Broughton employer: Resourcing Group
At Bright Purple, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and continuous learning. As a Network Support Engineer, you'll not only gain invaluable hands-on experience in cybersecurity but also enjoy a supportive environment that encourages professional growth through training and mentorship. With competitive salaries and the flexibility of a hybrid working model in the Central Belt, we are committed to ensuring our employees thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Network Support Engineer in Broughton
✨Tip Number 1
Network with industry professionals! Attend meetups, webinars, or online forums related to network security. Engaging with others in the field can lead to valuable connections and job opportunities.
✨Tip Number 2
Showcase your skills through practical demonstrations. Create a portfolio or GitHub repository where you can share projects or scripts you've worked on. This gives potential employers a clear view of what you can do!
✨Tip Number 3
Prepare for interviews by practising common technical questions and scenarios. Use mock interviews with friends or mentors to build confidence and refine your responses under pressure.
✨Tip Number 4
Don’t forget to apply through our website! We’re always looking for passionate individuals like you. Tailor your application to highlight your relevant experience and enthusiasm for the role.
We think you need these skills to ace Network Support Engineer in Broughton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your networking fundamentals and any relevant certifications to catch our eye!
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're passionate about network security and how your background makes you a great fit for the role. Be genuine and let your personality shine through!
Showcase Relevant Experience:When detailing your past roles, focus on experiences that relate to incident response, DDoS attacks, or IT support. We want to see how you've tackled challenges similar to what you'll face with us.
Apply Through Our Website:For the best chance of getting noticed, apply directly through our website. It helps us keep track of applications and ensures you’re considered for the role as quickly as possible!
How to prepare for a job interview at Resourcing Group
✨Know Your Networking Fundamentals
Brush up on your TCP/IP, routing, and packet analysis skills. Be ready to discuss how these concepts apply to real-world scenarios, especially in relation to DDoS attacks and network security. This will show that you have a solid foundation for the role.
✨Demonstrate Your Problem-Solving Skills
Prepare to share specific examples of how you've triaged and resolved security incidents or customer tickets in the past. Highlight your troubleshooting instincts and how you prioritised tasks under pressure, as this is crucial for the fast-paced environment you'll be working in.
✨Familiarise Yourself with ITIL Processes
Since the role involves working within ITIL processes, make sure you understand the basics of Incident, Change, Problem, and Service Requests. Being able to discuss how you've applied these processes in previous roles will give you an edge.
✨Show Your Willingness to Learn
Express your eagerness to continuously level up your expertise in cybersecurity and networking. Mention any relevant certifications you have or are pursuing, like CCNA or Security+, and how they relate to the job. This demonstrates your commitment to growth in the field.
