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- Tasks: Make outbound calls to boost sales and re-engage customers.
- Company: Join a growing business supplies organisation in Normanton.
- Benefits: Earn £25,000 plus up to £10,000 OTE with training provided.
- Why this job: Be part of a supportive team and develop your sales skills.
- Qualifications: Experience in telesales or B2B sales is essential.
- Other info: Great opportunities for career progression in a dynamic environment.
The predicted salary is between 25000 - 35000 £ per year.
Location: Normanton WF6
Salary and Benefits: £25,000 + up to £10,000 OTE
Headcount: 4
Hours of Work: Monday - Friday, 08:00 - 17:30 (1 hour lunch)
Contract Type: Permanent
Reason for Vacancy: New roles
Overview: A well-established business supplies organisation is expanding and seeking Four Telesales Executives to join its Normanton office. This is a business-to-business role focused on developing existing accounts, reactivating dormant customers, and generating some new business, primarily via outbound telephone calls. You will be part of a supportive team environment, with training provided and clear structure around progressing opportunities internally.
Team and Working Environment: Office-based role within the Normanton sales office. Working within a team of approximately 10 staff. The business is large and continuing to grow, offering potential for progression. Training will be provided.
Key Responsibilities:
- Make outbound quality calls to existing, dormant, and prospective customers to drive sales.
- Develop existing accounts to maximise revenue through upselling and cross-selling across multiple product ranges.
- Re-engage dormant/lapsed accounts and rebuild spend and relationships.
- Identify opportunities for new business and account growth.
- Interpret customer requirements and present tailored solutions.
- Maintain a proactive daily plan to achieve agreed KPIs and performance expectations.
- Work collaboratively with teams such as Sales, Customer Services, Credit Control, Inventory, Marketing, Product Management, Pricing, and Transport to support customer growth and service delivery.
Sales Process Notes: The focus is on quality calls and meaningful customer conversations rather than pure call volume targets. There is some new business element; however, the role is mainly centred around current and dormant accounts (including upselling). Once a customer shows interest and the opportunity is identified/qualified, it is passed to the wider sales team for next-stage development.
Growth and Business Update: The company has recently acquired another business supplies organisation. Part of this role will involve introducing Vow/EVO to customers from the acquired business and supporting conversion and growth within that customer base.
Person Specification:
Essential: experience in telesales, B2B sales, or account management. Confident communicator with a natural flair for sales and an active listening style. Resilient, consistent, and target-driven, with the ability to maintain momentum over time. Able to build trust and strong relationships without face-to-face contact. Organised and proactive, with the ability to structure and manage your day effectively.
Desirable: Experience working closely with internal departments involved in day-to-day customer management (Sales, Customer Services, Credit Control, Inventory, Marketing, Pricing, Transport, etc.). Ability to monitor customer performance and identify growth opportunities. Experience targeting new areas for development and increasing account penetration.
B2B Telesales Executive employer: Resourcing Group
Contact Detail:
Resourcing Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land B2B Telesales Executive
✨Tip Number 1
Get to know the company inside out! Research their products, values, and recent news. This will help you tailor your conversations and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice your pitch! Role-play with a friend or in front of a mirror. The more comfortable you are with your delivery, the better you'll connect with potential customers during those outbound calls.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Don't forget to follow up! After interviews or networking chats, send a quick thank-you note. It shows your enthusiasm and keeps you fresh in their minds as they make decisions.
We think you need these skills to ace B2B Telesales Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Telesales Executive. Highlight your experience in B2B sales and any relevant achievements that show off your skills in account management and customer engagement.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention your passion for sales and how you can contribute to developing existing accounts and reactivating dormant customers.
Showcase Your Communication Skills: Since this role is all about making quality calls, make sure your written application reflects your communication style. Be clear, concise, and engaging – we want to see your personality shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Resourcing Group
✨Know Your Product Range
Before the interview, make sure you’re familiar with the products and services the company offers. This will help you answer questions confidently and show that you’re genuinely interested in the role.
✨Prepare for Role-Play Scenarios
Since this is a telesales position, be ready for potential role-play scenarios during the interview. Practise how you would handle calls with existing, dormant, and prospective customers, focusing on upselling and re-engagement strategies.
✨Showcase Your Communication Skills
As a B2B Telesales Executive, strong communication is key. During the interview, demonstrate your active listening skills and ability to build rapport. Use examples from your past experiences to highlight how you’ve successfully engaged with clients.
✨Ask About Growth Opportunities
This role offers potential for progression, so don’t hesitate to ask about career development during the interview. It shows your ambition and interest in growing with the company, which can leave a positive impression on the interviewers.
